HPA 332 Exam 2 Questions With Correct
Answers
Quality - CORRECT ANSWER✔✔-The reason healthcare plans
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everything, need to meet the needs and expectations of others
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Consumer/Patient Quality Perspective - CORRECT ANSWER✔✔-Want
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care as high quality and low-cost
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Insurance Quality Perspective - CORRECT ANSWER✔✔-Low cost, high
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percentage of healthy people, efficient delivery
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Practitioner Quality Perspective - CORRECT ANSWER✔✔-Efficient care
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and good outcomes
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Safety - CORRECT ANSWER✔✔-Want to keep patients alive and healthy
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Effective - CORRECT ANSWER✔✔-Fix the problem that actually needs
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help
Patient-Centered - CORRECT ANSWER✔✔-What best fits patient and
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who is on their team
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, Timely - CORRECT ANSWER✔✔-Big issue in healthcare
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Efficient - CORRECT ANSWER✔✔-Not repeating services or paying for
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something you do not need | | | |
Equitable - CORRECT ANSWER✔✔-We do not treat people equally, we
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even have different insurances
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Institute of Medicine definition of Quality - CORRECT ANSWER✔✔-
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Degree to which health services for individuals or populations increase
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the likelihood of desired health outcomes and are consistent with the
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current professional knowledge, focus on population level
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Continuous Improvement Model - CORRECT ANSWER✔✔-Plan for it -->
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Do it --> Check it --> Act on it
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Internal - CORRECT ANSWER✔✔-Assessment of quantitative and
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qualitative components, need to start with the problem/idea
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External - CORRECT ANSWER✔✔-Knowing your market, be aware of
| | | | | | | | |
competition, understand consumer needs, strategically align| | | | | |
organization for future financial and product stability| | | | | |
Answers
Quality - CORRECT ANSWER✔✔-The reason healthcare plans
| | | | | | |
everything, need to meet the needs and expectations of others
| | | | | | | | |
Consumer/Patient Quality Perspective - CORRECT ANSWER✔✔-Want
| | | | | |
care as high quality and low-cost
| | | | |
Insurance Quality Perspective - CORRECT ANSWER✔✔-Low cost, high
| | | | | | | |
percentage of healthy people, efficient delivery
| | | | |
Practitioner Quality Perspective - CORRECT ANSWER✔✔-Efficient care
| | | | | | |
and good outcomes
| |
Safety - CORRECT ANSWER✔✔-Want to keep patients alive and healthy
| | | | | | | | |
Effective - CORRECT ANSWER✔✔-Fix the problem that actually needs
| | | | | | | | |
help
Patient-Centered - CORRECT ANSWER✔✔-What best fits patient and
| | | | | | | |
who is on their team
| | | |
, Timely - CORRECT ANSWER✔✔-Big issue in healthcare
| | | | | |
Efficient - CORRECT ANSWER✔✔-Not repeating services or paying for
| | | | | | | | |
something you do not need | | | |
Equitable - CORRECT ANSWER✔✔-We do not treat people equally, we
| | | | | | | | | |
even have different insurances
| | |
Institute of Medicine definition of Quality - CORRECT ANSWER✔✔-
| | | | | | | |
Degree to which health services for individuals or populations increase
| | | | | | | | | |
the likelihood of desired health outcomes and are consistent with the
| | | | | | | | | | |
current professional knowledge, focus on population level
| | | | | |
Continuous Improvement Model - CORRECT ANSWER✔✔-Plan for it -->
| | | | | | | | |
Do it --> Check it --> Act on it
| | | | | | | |
Internal - CORRECT ANSWER✔✔-Assessment of quantitative and
| | | | | | |
qualitative components, need to start with the problem/idea
| | | | | | |
External - CORRECT ANSWER✔✔-Knowing your market, be aware of
| | | | | | | | |
competition, understand consumer needs, strategically align| | | | | |
organization for future financial and product stability| | | | | |
