D072 FUNDAMENTALS FOR SUCCESS
IN BUSINESS PRE-ASSESSMENT EXAM
QUESTIONS AND ANSWERS
1. An organization plans to close its local factory and shift manufacturing
operations overseas. This brings opposition from employees
Which terms describes this organizational move?
Answer Legal-ethical ; When the law and personal
or organizational ethics are in accordance with each other
2. Individual authors wrote books about the negative environmental
impacts of some industries, including the coal industry.
Which benefit did the authors' work have on society?
Answer It drew the public's attention to the
targeted issue.
3. The accountant of a company was asked to change the current
quarterly sales results by adding sales that were set to occur next
quarter.
Which stakeholder group is directly impacted by this action?
Answer Shareholders ;The defin-
ition of a shareholder is a person who owns shares in a company. Someone who owns stock in Apple is
an example of a shareholder. One who owns shares of stock. Shareholders are the real owners of a
,publicly traded business, but management runs it.
4. A new manager in a restaurant decides to cut costs by purchasing sub-
stan-dard materials.
What are the implications of this manager's actions?
Answer The customer base of the restaurant
will decrease.
5. A U.S. company hires a new employee from Germany. The new
employee is being trained by other employees on the company's conflict
resolution prac-tices in alignment with the company's mission and
ethical standards. As part of the training, the employee identifies how
the ethical values of the company are consistent with the employee's
values.
Which aspect of the company is the employee learning?
Answer Organizational culture ;The shared
values, beliefs, and norms of an organization that affect the strategies and operating procedures of the
business
6. A senior manager asks an employee to omit a key section from a
financial report to hide some distressing data.
Which aspect of the organization is being violated by the manager's
behavior?-
Answer Ethics ;Principles that serve as a compass about how to behave
, 7. A company's chief executive officer (CEO) has decided to launch a
corporate social responsibility (CSR) program.
Who are the intended beneficiaries of a CSR program?
Answer Community members
8. A corporation's code of ethics endorses a green work place.
Which employee activity models this code?
Answer Starting an office recycling program
9. A manager recently decides to get employees involved in a new
corporate social responsibility (CSR) initiative to show that the company
is dedicated to making a difference in the local community.
Which activity demonstrates an appropriate way to meet this goal?
Answer Initiate a
community technology recycling program for old computers
10. A company advertises that it uses environmentally safe
practices in all business processes; however, the chief financial officer
(CFO) has blocked the adoption of many environmentally safe practices
because of the additional costs to the company.
Which controversial business practice is this company using?
Answer Greenwashing ;When
organizations carry about CSR missions in an inauthentic way, using them to increase publicity rather than
to spur real change
IN BUSINESS PRE-ASSESSMENT EXAM
QUESTIONS AND ANSWERS
1. An organization plans to close its local factory and shift manufacturing
operations overseas. This brings opposition from employees
Which terms describes this organizational move?
Answer Legal-ethical ; When the law and personal
or organizational ethics are in accordance with each other
2. Individual authors wrote books about the negative environmental
impacts of some industries, including the coal industry.
Which benefit did the authors' work have on society?
Answer It drew the public's attention to the
targeted issue.
3. The accountant of a company was asked to change the current
quarterly sales results by adding sales that were set to occur next
quarter.
Which stakeholder group is directly impacted by this action?
Answer Shareholders ;The defin-
ition of a shareholder is a person who owns shares in a company. Someone who owns stock in Apple is
an example of a shareholder. One who owns shares of stock. Shareholders are the real owners of a
,publicly traded business, but management runs it.
4. A new manager in a restaurant decides to cut costs by purchasing sub-
stan-dard materials.
What are the implications of this manager's actions?
Answer The customer base of the restaurant
will decrease.
5. A U.S. company hires a new employee from Germany. The new
employee is being trained by other employees on the company's conflict
resolution prac-tices in alignment with the company's mission and
ethical standards. As part of the training, the employee identifies how
the ethical values of the company are consistent with the employee's
values.
Which aspect of the company is the employee learning?
Answer Organizational culture ;The shared
values, beliefs, and norms of an organization that affect the strategies and operating procedures of the
business
6. A senior manager asks an employee to omit a key section from a
financial report to hide some distressing data.
Which aspect of the organization is being violated by the manager's
behavior?-
Answer Ethics ;Principles that serve as a compass about how to behave
, 7. A company's chief executive officer (CEO) has decided to launch a
corporate social responsibility (CSR) program.
Who are the intended beneficiaries of a CSR program?
Answer Community members
8. A corporation's code of ethics endorses a green work place.
Which employee activity models this code?
Answer Starting an office recycling program
9. A manager recently decides to get employees involved in a new
corporate social responsibility (CSR) initiative to show that the company
is dedicated to making a difference in the local community.
Which activity demonstrates an appropriate way to meet this goal?
Answer Initiate a
community technology recycling program for old computers
10. A company advertises that it uses environmentally safe
practices in all business processes; however, the chief financial officer
(CFO) has blocked the adoption of many environmentally safe practices
because of the additional costs to the company.
Which controversial business practice is this company using?
Answer Greenwashing ;When
organizations carry about CSR missions in an inauthentic way, using them to increase publicity rather than
to spur real change
