COB 300 Management Test 2- Eliason Exam Questions with Detailed
Verified Answers (latest 2026|2027 updates) Already Graded A+.
what is the first step in identifying which areas of the org require change?
a) hiring change agents
b) removing management from that department
c) a needs assessment
d) monitoring changes - Correct Answer -c
in lewins description of the overall change processes, the three steps identified are: - Correct Answer -
unfreezing, changning, refreezing
another word for the change agent within the nature of org change is:
a) a mover
b) an org culture
c) a catalyst
d) a manager - Correct Answer -c
which of the following is NOT one of the 6 boxes in weisbords org development model?
a) relationships
b) structure
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,c) purpose
d) power - Correct Answer -d
which of the following is NOT one of Lewins three phases within his org change model?
a) freezing
b) change
c) defense mechanism
d) unfreezing - Correct Answer -c
one of the most substansial threats to change is each individuals discomfort and unfamiliarity. this is best
appraoched though:
a) effective education and training
b) transparency and effective communication
c) personal counseling
d) monitoring the implementation - Correct Answer -c
the first step to making an effective change, as defined by Kotter is:
a) build the guiding team
b) dont let up
c) increase urgency
d) empower action - Correct Answer -c
2|Page
,in varying steps of decision making, which step is just before arriving at the tentative decision?
a) evaluate for possible consequences of a selected action
b) develop alternative actions
c) analyzing all alternatives against the objectives
d) establish objectives - Correct Answer -c
in problem solving the company is looking at a _____ mistake or deviation from expected outcomes, while
decision making is collecting _____ data and making an informed future plan
a) future; past
b) past; future
c) past; present
d) present; past - Correct Answer -c
Microsoft is finding itself at an impase, with google and apple taking the lions share of growth. one might
argue they need a creative and expansive approach to achieve high long term benefits. Which style fits
best?
a) conceptual
b) analytical
c) directive
d) behavioral - Correct Answer -a
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, if a decision maker is faced with insufficient information and high potential consequences, the best
decision approach would be which of the following?
a) problem solving
b) avoiding
c) problem seeking
d) ignoring - Correct Answer -b
the central concept in rational decision making could best be defined as maximizing benefits and _____
a) achieving objectives
b) making money
c) employing logic
d) minimizing costs - Correct Answer -d
when utilizing a rational decision making process, what is the final step in any decision making situation?
a) take action and implement the decision
b) learn from and reflect on that decision
c) list the pros and cons of alternatives
d) make the decision - Correct Answer -b
which of the following statements is a valid critique of rational choice theory?
4|Page
Verified Answers (latest 2026|2027 updates) Already Graded A+.
what is the first step in identifying which areas of the org require change?
a) hiring change agents
b) removing management from that department
c) a needs assessment
d) monitoring changes - Correct Answer -c
in lewins description of the overall change processes, the three steps identified are: - Correct Answer -
unfreezing, changning, refreezing
another word for the change agent within the nature of org change is:
a) a mover
b) an org culture
c) a catalyst
d) a manager - Correct Answer -c
which of the following is NOT one of the 6 boxes in weisbords org development model?
a) relationships
b) structure
1|Page
,c) purpose
d) power - Correct Answer -d
which of the following is NOT one of Lewins three phases within his org change model?
a) freezing
b) change
c) defense mechanism
d) unfreezing - Correct Answer -c
one of the most substansial threats to change is each individuals discomfort and unfamiliarity. this is best
appraoched though:
a) effective education and training
b) transparency and effective communication
c) personal counseling
d) monitoring the implementation - Correct Answer -c
the first step to making an effective change, as defined by Kotter is:
a) build the guiding team
b) dont let up
c) increase urgency
d) empower action - Correct Answer -c
2|Page
,in varying steps of decision making, which step is just before arriving at the tentative decision?
a) evaluate for possible consequences of a selected action
b) develop alternative actions
c) analyzing all alternatives against the objectives
d) establish objectives - Correct Answer -c
in problem solving the company is looking at a _____ mistake or deviation from expected outcomes, while
decision making is collecting _____ data and making an informed future plan
a) future; past
b) past; future
c) past; present
d) present; past - Correct Answer -c
Microsoft is finding itself at an impase, with google and apple taking the lions share of growth. one might
argue they need a creative and expansive approach to achieve high long term benefits. Which style fits
best?
a) conceptual
b) analytical
c) directive
d) behavioral - Correct Answer -a
3|Page
, if a decision maker is faced with insufficient information and high potential consequences, the best
decision approach would be which of the following?
a) problem solving
b) avoiding
c) problem seeking
d) ignoring - Correct Answer -b
the central concept in rational decision making could best be defined as maximizing benefits and _____
a) achieving objectives
b) making money
c) employing logic
d) minimizing costs - Correct Answer -d
when utilizing a rational decision making process, what is the final step in any decision making situation?
a) take action and implement the decision
b) learn from and reflect on that decision
c) list the pros and cons of alternatives
d) make the decision - Correct Answer -b
which of the following statements is a valid critique of rational choice theory?
4|Page
