Chapters 1–3
to Hospitality
_ Core Concepts
Industry &
Introduction
Chapters
Study Guide.pdf
1–3
to Hospitality
_ Core Concepts
Industry &Chapters
Study Guide.pdf
1–3 _ Core Concepts & Study Guide.pdf
Introduction to
Hospitality
Industry Chapters
1–3 | Core
Concepts & Study
Guide
Introduction to Hospitality Industry Introduction
Chapters 1–3
to Hospitality
_ Core Concepts
Industry &
Introduction
Chapters
Study Guide.pdf
1–3
to Hospitality
_ Core Concepts
Industry &Chapters
Study Guide.pdf
1–3 _ Core Concepts & Study Guide.pdf
,introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf
Hospitality Industry is.... fun, fast-paced, offers competitive pay, offers advancement opportunities
Hospitality Spirit works to create memories, starts with every guest encounter, passion is in the
service element, people are happy, the WOW factor
The pineapple Tradition 1. Has a rich & romantic heritage as a symbol of welcome, friendship, warmth,
cheer, & hospitality.
2. Brought back from the West Indies by early European exporters during the 17th
century.
3. Since then, it's become the favored fruit of royalty & the elite.
4, Today it is globally recognized as a symbol hospitality
National Restaurant Association - NRA The association representing restaurant owners & the restaurant industry.
Interrelated Nature of Hospitality & Tourism 1. largest & fastest-growing industry in the world
2. Lots of professional opportunities
3. all scopes have a effect on each other
introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf
, introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf
Scope of Hospitality & Tourism today TRAVEL - Air, Cruise Ships, Rail, Coach, Auto, Ecotourism
LODGING - Hotels, Motels, Resorts
ASSEMBLY & EVENT MGMT - Meetings, Conventions, Expositions
RESTAURANTS & MANAGED SERVICES - Restaurants, Manages Services
RECREATION - Attractions, Gaming, Parks, Recreation
4 shifts 1. 8:00AM - 6:00 or 8:00PM - supervisors & Mgrs
2. 7:00AM, 10:00AM, 3:00PM, 11:00PM
Hospitality People Enjoy working with people, enjoy an upbeat work environment, like to travel, went
opportunities or advancement.
Characteristics of the Hospitality Industry 1. Services are mostly intangible / non-physical. Can't test drive first
2. Inseparability of production & consumption.
3. Perishability - lose $ when all hotel rooms are not occupied.
4. Constantly striving to do better
5. 365 days a year / 24 hours a day / 7 days a week
introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf introduction to hospitality industry ch. 1-3.pdf