Questions And Answers
What are the 10 Myths of Financial Counseling? - correct answer <<<<<💕💕💕✔✔1.) Counselors
can provide instant relief
2.) Budgeting means denying oneself
3.) Budgeting requires an accounting background
4.) People in financial trouble spend too much
5.) Everyone follows counselors' recommendations
6.) The member will be as dedicated to making the plan work as the counselor
7.) If a plan fails, it's the member's fault
8.) If a plan fails, it means the member can never succeed.
9.) Counselors can help everyone
10.) Everyone wants to pay off debt
What are the program necessities of financial counseling? - correct answer <<<<<💕💕💕✔✔1.)
Confidentiality: trust that information will not be shared
2.) Understanding: Be compassionate, empathetic, and patient to build rapport
3.) Multiple methods & subjects: Find ways to mix up the message & delivery to appeal to different
learning styles
4.) Survey Employees: gauge interest in various topics
What are the essential counselor qualities? - correct answer <<<<<💕💕💕✔✔1.) Good listener:
learn the full extent of situtation, understand behaviors & determine spending plans.
2.) Nonjudgmental: Help members leave every session with their self-respect intact.
3.) Control the interview & other member interactions: Keep the focus on finances
What are the 17 vital counselor skills? - correct answer <<<<<💕💕💕✔✔1.) Ask perspective
questions
,2.) Observe nonverbal cues
3.) Help members assess behaviors & attitudes
4.) Express Empathy for members
5.) Assist members to identify needs & wants
6.) Explore money management skills
7.) Assemble a complete financial picture
8.) Develop a workable budget
9.) Gain agreement on budget with member
10.) Suggest workable approaches & potential solutions
11.) Motivate members to implement spending plans
12.) Combine optimism, enthusiasm, and realism
13.) Assess progress
14.) Offer confidentiality
15.) Adjust plans as needed
16.) Make referrals when needed
17.) Offer hope
Do Not change members' values - correct answer <<<<<💕💕💕✔✔1.) Values: one's deeply held
principles on standards of behaviors
2.) Attitude: the way one thinks and the feelings one has about something
3.) Behaviors: one's actions & interactions with others.
4.) Perception: a way to understand or interpret something
1.) Essential Obligations: - correct answer <<<<<💕💕💕✔✔The needs the member must fulfill
2.) Force-Field Analysis: - correct answer <<<<<💕💕💕✔✔used to view all the forces in favor of or
against the plan
3.) Cost benefit analysis - correct answer <<<<<💕💕💕✔✔Weighing costs & solutions can help
members determine if solutions are workable & beneficial
, Scaling - correct answer <<<<<💕💕💕✔✔Used to assign numerical rankings to needs, goals, or
levels of motivation.
Reframing - correct answer <<<<<💕💕💕✔✔looking at something differently
Using Exceptions - correct answer <<<<<💕💕💕✔✔focusing on the positive outcome
Future Pacing - correct answer <<<<<💕💕💕✔✔move members into the future by helping them
envision things they could be
Quotes & stories - correct answer <<<<<💕💕💕✔✔Show members acheiving their goals is
possible because others have done so
Metaphors - correct answer <<<<<💕💕💕✔✔Used sparingly, drawing on the member's
experiences to make effective comparisons & avoid confusion.
What are some poor financial habits? - correct answer <<<<<💕💕💕✔✔1.) Spending too much
2.) Saving too little
3.) Carrying too much debt
4.) Caring too little about one's financial debt
5.) Reliance on others
Money avoidance - correct answer <<<<<💕💕💕✔✔See money as a source of fear or disgust &
avoid it altogether
Money Worship - correct answer <<<<<💕💕💕✔✔belief money is synonymous with happiness &
success
Money status - correct answer <<<<<💕💕💕✔✔associates wealth with self-worth