LEAN SIX SIGMA SERIES 2026 ACTUAL
EXAM PAPER QUESTIONS WITH
SOLUTIONS GRADED A+
◉Conformance Quality. Answer: Determined by the execution of the
specifications and processes
(How well you meet the specs on each unit)
◉Quality in Japan. Answer: Following WW2, Japanese products were
made of horrible quality, which led to Japan inviting W. Edwards
Deming and J.M. Juran to Japan to teach them quality management
◉Deming and Juran. Answer: Established the foundation that
allowed Japanese products to be the highest quality and most
competitive in the market in the 1970s
◉Total Quality Management. Answer: 1. Everyone in the workplace
is responsible for quality
2. Everyone has a direct customer
◉TQM Responsibility. Answer: 85% quality is leadership
, Leadership=tools, training, and culture
Quality, Safety, Cost, and Delivery
Be a zero defect producer
Be an inspector (catch defects as needed)
◉Crosby's Absolutes. Answer: 1. Quality=conformance to
requirements
2. System of quality is prevention
3. Performance standard=0 defects
4. The measurement of quality=price of non-conformance
◉Company Priorities. Answer: Quality Company=Safety, Quality,
Delivery, Cost
Bad Company=Cost, Delivery, Quality, Safety
◉Cost of Quality. Answer: Intersection of cost of prevention and
inspect with cost of failure provides the proper % of good with
proper cost per unit of good
◉ISO 9000 Quality Standard. Answer: International Organization for
Standardization
Standard for Quality Management System that can be certified
Specifies requirements for quality systems
EXAM PAPER QUESTIONS WITH
SOLUTIONS GRADED A+
◉Conformance Quality. Answer: Determined by the execution of the
specifications and processes
(How well you meet the specs on each unit)
◉Quality in Japan. Answer: Following WW2, Japanese products were
made of horrible quality, which led to Japan inviting W. Edwards
Deming and J.M. Juran to Japan to teach them quality management
◉Deming and Juran. Answer: Established the foundation that
allowed Japanese products to be the highest quality and most
competitive in the market in the 1970s
◉Total Quality Management. Answer: 1. Everyone in the workplace
is responsible for quality
2. Everyone has a direct customer
◉TQM Responsibility. Answer: 85% quality is leadership
, Leadership=tools, training, and culture
Quality, Safety, Cost, and Delivery
Be a zero defect producer
Be an inspector (catch defects as needed)
◉Crosby's Absolutes. Answer: 1. Quality=conformance to
requirements
2. System of quality is prevention
3. Performance standard=0 defects
4. The measurement of quality=price of non-conformance
◉Company Priorities. Answer: Quality Company=Safety, Quality,
Delivery, Cost
Bad Company=Cost, Delivery, Quality, Safety
◉Cost of Quality. Answer: Intersection of cost of prevention and
inspect with cost of failure provides the proper % of good with
proper cost per unit of good
◉ISO 9000 Quality Standard. Answer: International Organization for
Standardization
Standard for Quality Management System that can be certified
Specifies requirements for quality systems
