Guaranteed Pass Solutions 2025-2026
Updated.
What duty in addition to level I responsibilities must level II company officers perform? - Answer
Supervise other officers
Which group do level II Company Officers typically lead? - Answer Supervisors
What is a primary health and safety duty of the company officer II? - Answer analyzing unit
accident and injury reports
What two types of forces drive change in the fire and emergency services? - Answer Internal
and external
In the four step APIE problem solving model what is the step in which a plan, change, or
resolution is carried out? - Answer Implement
In order to ensure that organizational change is successful, company officers must understand -
Answer The reasons employees resist changes and how to overcome those reasons
What can help eliminate the fear of change and move the change process forward in a positive
manner? - Answer Consistent communication on the change process
What term refers to a person who leads a change project or initative? - Answer Change
Agent
An element that needs to be included in the change implementation process is a method of -
Answer Analyzing the current police that the organization uses
What formal part of the change process continues to monitor the change's structural and
behavioral effect within the organization - Answer Follow up program
According to John Kotter, one reason a change process may fail is because - Answer There
was a failure to make the change a permanent part of the organization culture
, A critical component of a level II company officer's understand of how government functions at
various levels would be to - Answer understand applicable regulatory and enabling
legislation affect the fire and emergency services
The level of government (which included the fire and emergency services) that citizens have the
most direct contact with is - Answer Local government
Fire and emergency services organizations in the US and Canada may interact with federal
agencies that were established to - Answer Protect the public and reduce the risk of life
threatening incidents
Formal agreements between the fire and emergency services organization and various levels of
government and agencies help ensure a - Answer Coordinated response during a crisis
Fire and emergency services organizations may enter into aid agreements with other agencies
to provide which of the following to the fire and emergency services organizations - Answer
Additional resources
What type of written communication may a company officer II need to develop in order to
provide summaries and conclusions based on collected date> - Answer Executive summaries
Fire and emergency services organizations that do not have full time PIOs may assign company
officers the task of preparing - Answer Media or news releases
The usual audiences for executive summaries written within the fire and emergency services are
- Answer Supervisors or administrative bodies
What is a community risk reduction strategy a level II company officer can implement in a
community risk reduction program? - Answer Education
When tasked with supervising the implementation of a multi-unit CRR program a level II
company officer begins the process by - Answer Conducting a risk assessment
Company officers should choose the most effective out of the six available types of power to -
Answer lead and motivate personnel
Which collection of people make up a formal group? - Answer An emergency repose unit
whos individual members interact to meet common goals in the organizations mission polices
and procedures.