H&R BLOCK INCOME TAX PRACTICE
SOLUTION COMPLETE QANDA STUDY
REVIEW PACK
●● Block Works Online (BWO)
Answer: Cloud-based tax preparation system integrated with Work
Center for preparing, reviewing, and filing returns.
●● Digital Drop-Off (DDO)
Answer: Secure method for clients to upload documents remotely
without visiting an office.
●● Approve Online (AOL)
Answer: Remote signature tool allowing clients to approve returns
electronically.
●● Tax Professional Incentive (TPI)
Answer: Seasonal bonus program based on revenue; up to 12.5% of tax
season earnings.
●● TRS Workflow
Answer: Tax Return Status tracker showing stages like In Progress,
Ready to Sign, E-Filed, Accepted, or Hold.
SOLUTION COMPLETE QANDA STUDY
REVIEW PACK
●● Block Works Online (BWO)
Answer: Cloud-based tax preparation system integrated with Work
Center for preparing, reviewing, and filing returns.
●● Digital Drop-Off (DDO)
Answer: Secure method for clients to upload documents remotely
without visiting an office.
●● Approve Online (AOL)
Answer: Remote signature tool allowing clients to approve returns
electronically.
●● Tax Professional Incentive (TPI)
Answer: Seasonal bonus program based on revenue; up to 12.5% of tax
season earnings.
●● TRS Workflow
Answer: Tax Return Status tracker showing stages like In Progress,
Ready to Sign, E-Filed, Accepted, or Hold.
