Questions And Answers Practice Questions with
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Your colleague works at a third-party marketing
organization (TMO) and she said she did not need to take
the Medicare training for brokers and agents or pass a test
to market Medicare plans since her contract is with the
TMO, not the plans that have the products she sells. What
could you say to her? - ANSWER--You could tell her she is
wrong, and that only agents selling employer/union group
plans are permitted an exemption from testing, but some
employer/union group plans may require testing to
promote agent compliance with CMS marketing
requirements.
,You are meeting with Mrs. Hall in her home. On her scope
of appointment form, she asked to discuss Medicare
Advantage plans. During the meeting, she asked to
discuss a stand-alone prescription drug plan. She is
leaving the next day to visit her family for a week in
another state, so she needs to decide before she leaves.
What must happen before that additional discussion can
take place? - ANSWER--Since Mrs. Hall specifically asked
that you discuss the stand-alone Part D plan, you may do
so, as long as she signs a new scope of appointment form
first, indicating that she wants to discuss the Part D plan.
You plan to participate in an educational event sponsored
by a large regional health care system. One of your
,colleagues suggests that you do a presentation on one of
the Medicare Health plans you market and modify it to
include information about preventive screening tests
showcased at the event. How should you respond to your
colleague's suggestion? - ANSWER--You should tell your
colleague no, because marketing representatives are not
permitted to participate, in any way, in an educational
event.
You will be holding a sales event soon, at which you would
like to offer door prizes to attendees. Under guidelines
from the Medicare agency, what types of gifts or prizes
would not be allowed in this situation - ANSWER--Gift
cards or gift certificates of $15 or less that can be readily
converted to cash.
, When you market Medicare Advantage and Part D plans,
what may you offer as a gift to induce enrollment in a
plan? - ANSWER--You may provide gifts or prizes to all
potential enrollees during an event that does not exceed
$15 in retail value.
You would like to market a MA plan at a neighborhood
pharmacy. What should you keep in mind to comply with
the marketing requirements for MA plans? - ANSWER--
You must set up your table, make marketing
presentations, and accept enrollment applications only in
common areas outside of where the patient waits for
services from the pharmacist.