MGMT 2500 CH. 5 QUESTIONS AND
ANSWERS 100% CORRECT
Motivation - ANSWER-The forces within a person that affect his or her direction,
intensity, and persistence of voluntary behavior
Employee engagement - ANSWER-Individual emotional and cognitive motivation,
particularly a focused, intense, persistent, and purposive effort toward work-related
goals
Drives - ANSWER-Hardwired characteristics of the brain that correct deficiencies or
maintain an internal equilibrium by producing emotions to energize individuals
Needs - ANSWER-Goal-directed forces that people experience
Four-drive theory - ANSWER-A motivation theory based on the innate drives to
acquire, bond, learn, and defend that incorporates both emotions and rationality
Maslow's needs hierarchy theory - ANSWER-A motivation theory of needs arranged
in a hierarchy, whereby people are motivated to fulfill a higher need as a lower one
becomes gratified
Intrinsic motivation - ANSWER-Occurs when people fulfill their needs for
competence and autonomy by engaging in the activity itself, rather than from an
externally controlled outcome of that activity
Extrinsic motivation - ANSWER-Occurs when people are motivated to engage in n
activity for instrumental reasons, that is, to receive something that is beyond their
personal control
Need for achievement (nAch) - ANSWER-A learned need in which people want to
accomplish reasonably challenging goals and desire unambiguous feedback and
recognition for their success
Strengths-based coaching - ANSWER-A positive organizational behavior approach
to coaching and feedback that focuses on building and leveraging the employee's
strengths rather than trying to correct his or her weaknesses
Distributive justice - ANSWER-The perception that appropriate decision criteria rules
were applied to calculate how various benefits and burdens are distributed
Procedural justice - ANSWER-The perception that appropriate procedural rules were
applied throughout the decision process
Need for affiliation (nAff) - ANSWER-A learned need in which people seek approval
from others, conform to their wishes and expectations, and avoid conflict and
confrontation
ANSWERS 100% CORRECT
Motivation - ANSWER-The forces within a person that affect his or her direction,
intensity, and persistence of voluntary behavior
Employee engagement - ANSWER-Individual emotional and cognitive motivation,
particularly a focused, intense, persistent, and purposive effort toward work-related
goals
Drives - ANSWER-Hardwired characteristics of the brain that correct deficiencies or
maintain an internal equilibrium by producing emotions to energize individuals
Needs - ANSWER-Goal-directed forces that people experience
Four-drive theory - ANSWER-A motivation theory based on the innate drives to
acquire, bond, learn, and defend that incorporates both emotions and rationality
Maslow's needs hierarchy theory - ANSWER-A motivation theory of needs arranged
in a hierarchy, whereby people are motivated to fulfill a higher need as a lower one
becomes gratified
Intrinsic motivation - ANSWER-Occurs when people fulfill their needs for
competence and autonomy by engaging in the activity itself, rather than from an
externally controlled outcome of that activity
Extrinsic motivation - ANSWER-Occurs when people are motivated to engage in n
activity for instrumental reasons, that is, to receive something that is beyond their
personal control
Need for achievement (nAch) - ANSWER-A learned need in which people want to
accomplish reasonably challenging goals and desire unambiguous feedback and
recognition for their success
Strengths-based coaching - ANSWER-A positive organizational behavior approach
to coaching and feedback that focuses on building and leveraging the employee's
strengths rather than trying to correct his or her weaknesses
Distributive justice - ANSWER-The perception that appropriate decision criteria rules
were applied to calculate how various benefits and burdens are distributed
Procedural justice - ANSWER-The perception that appropriate procedural rules were
applied throughout the decision process
Need for affiliation (nAff) - ANSWER-A learned need in which people seek approval
from others, conform to their wishes and expectations, and avoid conflict and
confrontation
