NURSING HOME ADMINISTRATOR
EXAM (JAMES ALLEN) QUESTIONS
AND ANSWERS
1. The most likely single cause for the series of bankruptcies among larger nursing ho
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
me chains around the year 2000 was ____.
sw sw sw sw sw sw sw
1. Too small increases in government reimbursement rates
sw sw sw sw sw sw sw
2. Paying too much for acquisitions in 1998 and 1999
sw sw sw sw sw sw sw sw sw
3. Not taking advantage of falling interest rates
sw sw sw sw sw sw sw
4. Thinking too small - ans-2
sw sw sw sw sw
2. In a chance conversation with the owner of an eight-
sw sw sw sw sw sw sw sw sw sw
facility chain, the newly hired administrator for the oldest facility in the chain indicates t
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
hat, because the mortgage is fully retired, the administrator will concentrate more on be
sw sw sw sw sw sw sw sw sw sw sw sw sw
ing effec-sw
tive than efficient since the Quality Indicators are all at or above the state's aver-
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
age. The owner would likely ____.
sw sw sw sw sw
1. Be pleased
sw sw
2. Be distressed
sw sw
3. Be content
sw sw
4. Praise the newly hired administrator - ans-2
sw sw sw sw sw sw sw
3.
Occupancy of Facility A has been a steady 70% since the Prospective Payment Syste
sw sw sw sw sw sw sw sw sw sw sw sw sw
m was introduced. Two weeks ago, a new 120-bed, equally equipped facil-
sw sw sw sw sw sw sw sw sw sw sw
ity opened several blocks away. The Facility A administrator tells the admissions coun
sw sw sw sw sw sw sw sw sw sw sw sw sw
selor to continue the usual recruitment approach. The chain owners ought to _____.
sw sw sw sw sw sw sw sw sw sw sw sw
1. Rest comfortably
sw sw
2. Seek a new administrator
sw sw sw sw
3. Appoint a new admissions counselor
sw sw sw sw sw
4. Take no action - ans-2
sw sw sw sw sw
4. sw Bankruptcies among larger nursing home chains prior to 2000 _____. sw sw sw sw sw sw sw sw sw
1. sw Were frequent sw
2. sw Were ubiquitous sw
3. sw Were highly unusual sw sw
4. sw Were routinely declared to avoid too much accumulated debt - ans-3
sw sw sw sw sw sw sw sw sw sw
5. sw Under the Prospective Payment System, nursing facilities' reimbursed costs _____.
sw sw sw sw sw sw sw sw sw
1. sw Were about the same as previously
sw sw sw sw sw
2. sw Were more bundled sw sw
3. sw Used an unbundled cost structure
sw sw sw sw
,4. Were reimbursement for actual costs - ans-2
sw sw sw sw sw sw sw
6. sw In recent years, Medicare has _____.
sw sw sw sw sw
1. sw Allowed facilities to make a modest profit sw sw sw sw sw sw
2. sw Shifted more costs onto nursing facilities
sw sw sw sw sw
3. sw Eased up on economic pressures previously placed on facilities
sw sw sw sw sw sw sw sw
4. sw Remained relatively unchanged in its reimbursement structure - ans-2
sw sw sw sw sw sw sw sw
7. The nurse newly promoted to director of nursing insists on giving four RN hours of p
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
atient care each day on the Alzheimer's wing in the 175-
sw sw sw sw sw sw sw sw sw sw
bed facility. The administrator should _____.
sw sw sw sw sw
1. Praise the new director of nursing for her resident centeredness
sw sw sw sw sw sw sw sw sw sw
2. Appoint an assistant director of nursing
sw sw sw sw sw sw
3. Adapt the job description to fit her pattern
sw sw sw sw sw sw sw sw
4. Seek a new director of nursing - ans-4
sw sw sw sw sw sw sw sw
8. The applicant for the administrator position in a facility near a large teaching hospital
sw sw sw sw sw sw sw sw sw sw sw sw sw sw s
insists that, as before in his rural facility, if hied he would not let the Medicare reimburs
w sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
ement policies affect his case mix. This applicant _____.
sw sw sw sw sw sw sw sw
1. Should be hired
sw sw sw
2. Is likely to succeed if hired
sw sw sw sw sw sw
3. Can likely succeed in his goal
sw sw sw sw sw sw
4. Is out of touch - ans-4
sw sw sw sw sw sw
9. The newly hired assistant to the administrator insists that the organizational chart dot
sw sw sw sw sw sw sw sw sw sw sw sw sw
ted line between this position and the Department of Nursing be a solid line. The admin
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
istrator should _____. sw sw
1. Agree in general
sw sw sw
2. Agree to this special case
sw sw sw sw sw
3. Ask the director of nursing for his or her opinion 4. Be forewarned - ans-4
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
10. The medical supplies provider tells the administrator of a facility that has not paid bi
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
lls for the past 3 months but is now operating under a bankruptcy judge's approved pla
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
n for restructuring, that no more deliveries will be made until past bills are fully paid. Th
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
e medical supplies provider _____.
sw sw sw sw
1. Is smart to cut losses at that point
sw sw sw sw sw sw sw sw
2. Does not understand how bankruptcy works 3. Will now likely get his past due bills p
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
aid
4. Is farsighted - ans-2
sw sw sw sw
11. An administrator who adopts the leadership-by-walking-
sw sw sw sw sw sw
around (LBWA) approach by walking through the facility weekly and intently observing
sw sw sw sw sw sw sw sw sw sw sw sw
has _____. sw
1. Become an effective leader
sw sw sw sw
2. Chosen a good management style 3. Failed to understand LBWA
sw sw sw sw sw sw sw sw sw sw
4. Implemented a useful strategy - ans-3
sw sw sw sw sw sw
,12. The nursing facility administrator who, using the leadership-by-
sw sw sw sw sw sw sw sw
walking around (LBWA) technique, succeeds in actually making appropriate corrections
sw sw sw sw sw sw sw sw sw
on the spot during her rounds _____.
sw sw sw sw sw sw sw
1. Is effectively implementing the concept
sw sw sw sw sw
2. Gains additional power through the process 3. Exhibits appropriate leadership
sw sw sw sw sw sw sw sw sw sw
4. Does not understand LBWA - ans-4
sw sw sw sw sw sw
13. The rate of increase in the total number of nursing facilities in the United States dur
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
ing the years 2008 to 2012 is _____.
sw sw sw sw sw sw sw
1. Likely to be about level
sw sw sw sw sw
2. Likely to double
sw sw sw
3. Likely to triple to accommodate the baby boomer generation 4. Likely to decrease m
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
arkedly - ans-1 sw sw
14. The applicant for administrator of the facility insists that he has successfully used d
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
emocratic leadership to the exclusion of all other leadership styles. The interviewer sho
sw sw sw sw sw sw sw sw sw sw sw sw
uld _____. sw
1. Recommend hiring this candidate
sw sw sw sw
2. Praise the candidate
sw sw sw
3. Be favorably impressed
sw sw sw
4. Continue to interview candidates - ans-4
sw sw sw sw sw sw
15. The candidate for administrator said that she used a variety of administrative styles,
sw sw sw sw sw sw sw sw sw sw sw sw sw
but could not say exactly which she would use in every circumstance. The interviewer
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
should be _____. sw sw
1. Favorably impressed
sw sw
2. Unfavorably impressed
sw sw
3. Concerned about possible indecisiveness 4. Looking for one leadership style - ans-1
sw sw sw sw sw sw sw sw sw sw sw sw
16. The candidate for administrator indicated that he consistently chose the charis-
sw sw sw sw sw sw sw sw sw sw sw
matic style of leadership. This should _____ the interviewer.
sw sw sw sw sw sw sw sw sw
1. Reassure
sw
2. Alert
sw
3. Confirm the candidate's qualifications to 4. Please - ans-2
sw sw sw sw sw sw sw sw sw
17. The costs of providing subacute care to nursing home residents _____. 1. Is perha
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
ps triple that of the more typical patient
sw sw sw sw sw sw sw
2. Covered by Medicare
sw sw sw
3. Absorbed by Medicaid if Medicare coverage is inadequate
sw sw sw sw sw sw sw sw
4. Mostly covered by private insurance - ans-1
sw sw sw sw sw sw sw
18. The nurse supervisor who had just been appointed director of nursing announced a
sw sw sw sw sw sw sw sw sw sw sw sw sw
t the first department head meeting that she had circulated a memo among the nurses t
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
hat only formal communications were to be allowed in the nursing department. The ad
sw sw sw sw sw sw sw sw sw sw sw sw sw
ministrator should _____. sw sw
, 1. Be relieved
sw sw
2. Confirm the decision 3. Be supportive
sw sw sw sw sw sw
4. Anticipate problems - ans-4
sw sw sw sw
19. The department head was not surprised to learn that an employee had heard only t
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
he positive comments to the employee and ignored the criticisms. The department hea
sw sw sw sw sw sw sw sw sw sw sw sw
d's grasp of the communication process is _____.
sw sw sw sw sw sw sw
1. Deficient
sw
2. Appropriate 3. Out of focus 4. Inadequate - ans-2
sw sw sw sw sw sw sw sw sw
20. The administrator routinely accepted as a nearly exclusive information source the di
sw sw sw sw sw sw sw sw sw sw sw sw
rector of nursing's positive reports that nursing was going well. The administrator is ___
sw sw sw sw sw sw sw sw sw sw sw sw sw
__.
1. Showing appropriate confidence in the director of nursing
sw sw sw sw sw sw sw sw
2. Utilizing the director of nursing properly
sw sw sw sw sw sw
3. Realizing a successful appointment has been made 4. Placing himself at risk - ans-4
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
21. Periodic shortage of nurses available for nursing home employment _____. 1. Is be
sw sw sw sw sw sw sw sw sw sw sw sw sw
ing solved by community college programs
sw sw sw sw sw
2. Is decreasing
sw sw
3. Can be readily solved by hiring temporary nurses
sw sw sw sw sw sw sw sw
4. Is likely to remain for the foreseeable future - ans-4
sw sw sw sw sw sw sw sw sw sw
22. Congress and the federal rule makers behave as if the facility will run success-
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
fully if Congress and the Centers for Medicare and Medicaid Services can write enoug
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
h rules. They are _____.
sw sw sw sw
1. Incorrect
sw
2. Correct, according to behavior theory
sw sw sw sw sw
3. Pessimistic about the need for rules
sw sw sw sw sw sw
4. Correct, according to emerging management theory - ans-1
sw sw sw sw sw sw sw sw
23. When the administrator notices that the director of nursing seeks to turn as many d
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
uties as possible over to housekeeping, the administrator should con-
sw sw sw sw sw sw sw sw sw
clude that the director of nursing is _____.
sw sw sw sw sw sw sw sw
1. Behaving normally
sw sw
2. Holding a grudge against housekeeping 3. Unwilling to be cooperative
sw sw sw sw sw sw sw sw sw sw
4. Wielding power desirably - ans-1
sw sw sw sw sw
24. The administrator insists that a timely copy of all reports generated within the facilit
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
y come across her desk before anyone signs them. The administrator is _____.
sw sw sw sw sw sw sw sw sw sw sw sw
1. Not rationalizing her management information system
sw sw sw sw sw sw
2. Making appropriate and desirable requests
sw sw sw sw sw
3. Exercising good judgment
sw sw sw
4. Initiating an appropriate management information system - ans-1
sw sw sw sw sw sw sw sw
EXAM (JAMES ALLEN) QUESTIONS
AND ANSWERS
1. The most likely single cause for the series of bankruptcies among larger nursing ho
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
me chains around the year 2000 was ____.
sw sw sw sw sw sw sw
1. Too small increases in government reimbursement rates
sw sw sw sw sw sw sw
2. Paying too much for acquisitions in 1998 and 1999
sw sw sw sw sw sw sw sw sw
3. Not taking advantage of falling interest rates
sw sw sw sw sw sw sw
4. Thinking too small - ans-2
sw sw sw sw sw
2. In a chance conversation with the owner of an eight-
sw sw sw sw sw sw sw sw sw sw
facility chain, the newly hired administrator for the oldest facility in the chain indicates t
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
hat, because the mortgage is fully retired, the administrator will concentrate more on be
sw sw sw sw sw sw sw sw sw sw sw sw sw
ing effec-sw
tive than efficient since the Quality Indicators are all at or above the state's aver-
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
age. The owner would likely ____.
sw sw sw sw sw
1. Be pleased
sw sw
2. Be distressed
sw sw
3. Be content
sw sw
4. Praise the newly hired administrator - ans-2
sw sw sw sw sw sw sw
3.
Occupancy of Facility A has been a steady 70% since the Prospective Payment Syste
sw sw sw sw sw sw sw sw sw sw sw sw sw
m was introduced. Two weeks ago, a new 120-bed, equally equipped facil-
sw sw sw sw sw sw sw sw sw sw sw
ity opened several blocks away. The Facility A administrator tells the admissions coun
sw sw sw sw sw sw sw sw sw sw sw sw sw
selor to continue the usual recruitment approach. The chain owners ought to _____.
sw sw sw sw sw sw sw sw sw sw sw sw
1. Rest comfortably
sw sw
2. Seek a new administrator
sw sw sw sw
3. Appoint a new admissions counselor
sw sw sw sw sw
4. Take no action - ans-2
sw sw sw sw sw
4. sw Bankruptcies among larger nursing home chains prior to 2000 _____. sw sw sw sw sw sw sw sw sw
1. sw Were frequent sw
2. sw Were ubiquitous sw
3. sw Were highly unusual sw sw
4. sw Were routinely declared to avoid too much accumulated debt - ans-3
sw sw sw sw sw sw sw sw sw sw
5. sw Under the Prospective Payment System, nursing facilities' reimbursed costs _____.
sw sw sw sw sw sw sw sw sw
1. sw Were about the same as previously
sw sw sw sw sw
2. sw Were more bundled sw sw
3. sw Used an unbundled cost structure
sw sw sw sw
,4. Were reimbursement for actual costs - ans-2
sw sw sw sw sw sw sw
6. sw In recent years, Medicare has _____.
sw sw sw sw sw
1. sw Allowed facilities to make a modest profit sw sw sw sw sw sw
2. sw Shifted more costs onto nursing facilities
sw sw sw sw sw
3. sw Eased up on economic pressures previously placed on facilities
sw sw sw sw sw sw sw sw
4. sw Remained relatively unchanged in its reimbursement structure - ans-2
sw sw sw sw sw sw sw sw
7. The nurse newly promoted to director of nursing insists on giving four RN hours of p
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
atient care each day on the Alzheimer's wing in the 175-
sw sw sw sw sw sw sw sw sw sw
bed facility. The administrator should _____.
sw sw sw sw sw
1. Praise the new director of nursing for her resident centeredness
sw sw sw sw sw sw sw sw sw sw
2. Appoint an assistant director of nursing
sw sw sw sw sw sw
3. Adapt the job description to fit her pattern
sw sw sw sw sw sw sw sw
4. Seek a new director of nursing - ans-4
sw sw sw sw sw sw sw sw
8. The applicant for the administrator position in a facility near a large teaching hospital
sw sw sw sw sw sw sw sw sw sw sw sw sw sw s
insists that, as before in his rural facility, if hied he would not let the Medicare reimburs
w sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
ement policies affect his case mix. This applicant _____.
sw sw sw sw sw sw sw sw
1. Should be hired
sw sw sw
2. Is likely to succeed if hired
sw sw sw sw sw sw
3. Can likely succeed in his goal
sw sw sw sw sw sw
4. Is out of touch - ans-4
sw sw sw sw sw sw
9. The newly hired assistant to the administrator insists that the organizational chart dot
sw sw sw sw sw sw sw sw sw sw sw sw sw
ted line between this position and the Department of Nursing be a solid line. The admin
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
istrator should _____. sw sw
1. Agree in general
sw sw sw
2. Agree to this special case
sw sw sw sw sw
3. Ask the director of nursing for his or her opinion 4. Be forewarned - ans-4
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
10. The medical supplies provider tells the administrator of a facility that has not paid bi
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
lls for the past 3 months but is now operating under a bankruptcy judge's approved pla
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
n for restructuring, that no more deliveries will be made until past bills are fully paid. Th
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
e medical supplies provider _____.
sw sw sw sw
1. Is smart to cut losses at that point
sw sw sw sw sw sw sw sw
2. Does not understand how bankruptcy works 3. Will now likely get his past due bills p
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
aid
4. Is farsighted - ans-2
sw sw sw sw
11. An administrator who adopts the leadership-by-walking-
sw sw sw sw sw sw
around (LBWA) approach by walking through the facility weekly and intently observing
sw sw sw sw sw sw sw sw sw sw sw sw
has _____. sw
1. Become an effective leader
sw sw sw sw
2. Chosen a good management style 3. Failed to understand LBWA
sw sw sw sw sw sw sw sw sw sw
4. Implemented a useful strategy - ans-3
sw sw sw sw sw sw
,12. The nursing facility administrator who, using the leadership-by-
sw sw sw sw sw sw sw sw
walking around (LBWA) technique, succeeds in actually making appropriate corrections
sw sw sw sw sw sw sw sw sw
on the spot during her rounds _____.
sw sw sw sw sw sw sw
1. Is effectively implementing the concept
sw sw sw sw sw
2. Gains additional power through the process 3. Exhibits appropriate leadership
sw sw sw sw sw sw sw sw sw sw
4. Does not understand LBWA - ans-4
sw sw sw sw sw sw
13. The rate of increase in the total number of nursing facilities in the United States dur
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
ing the years 2008 to 2012 is _____.
sw sw sw sw sw sw sw
1. Likely to be about level
sw sw sw sw sw
2. Likely to double
sw sw sw
3. Likely to triple to accommodate the baby boomer generation 4. Likely to decrease m
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
arkedly - ans-1 sw sw
14. The applicant for administrator of the facility insists that he has successfully used d
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
emocratic leadership to the exclusion of all other leadership styles. The interviewer sho
sw sw sw sw sw sw sw sw sw sw sw sw
uld _____. sw
1. Recommend hiring this candidate
sw sw sw sw
2. Praise the candidate
sw sw sw
3. Be favorably impressed
sw sw sw
4. Continue to interview candidates - ans-4
sw sw sw sw sw sw
15. The candidate for administrator said that she used a variety of administrative styles,
sw sw sw sw sw sw sw sw sw sw sw sw sw
but could not say exactly which she would use in every circumstance. The interviewer
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
should be _____. sw sw
1. Favorably impressed
sw sw
2. Unfavorably impressed
sw sw
3. Concerned about possible indecisiveness 4. Looking for one leadership style - ans-1
sw sw sw sw sw sw sw sw sw sw sw sw
16. The candidate for administrator indicated that he consistently chose the charis-
sw sw sw sw sw sw sw sw sw sw sw
matic style of leadership. This should _____ the interviewer.
sw sw sw sw sw sw sw sw sw
1. Reassure
sw
2. Alert
sw
3. Confirm the candidate's qualifications to 4. Please - ans-2
sw sw sw sw sw sw sw sw sw
17. The costs of providing subacute care to nursing home residents _____. 1. Is perha
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
ps triple that of the more typical patient
sw sw sw sw sw sw sw
2. Covered by Medicare
sw sw sw
3. Absorbed by Medicaid if Medicare coverage is inadequate
sw sw sw sw sw sw sw sw
4. Mostly covered by private insurance - ans-1
sw sw sw sw sw sw sw
18. The nurse supervisor who had just been appointed director of nursing announced a
sw sw sw sw sw sw sw sw sw sw sw sw sw
t the first department head meeting that she had circulated a memo among the nurses t
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
hat only formal communications were to be allowed in the nursing department. The ad
sw sw sw sw sw sw sw sw sw sw sw sw sw
ministrator should _____. sw sw
, 1. Be relieved
sw sw
2. Confirm the decision 3. Be supportive
sw sw sw sw sw sw
4. Anticipate problems - ans-4
sw sw sw sw
19. The department head was not surprised to learn that an employee had heard only t
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
he positive comments to the employee and ignored the criticisms. The department hea
sw sw sw sw sw sw sw sw sw sw sw sw
d's grasp of the communication process is _____.
sw sw sw sw sw sw sw
1. Deficient
sw
2. Appropriate 3. Out of focus 4. Inadequate - ans-2
sw sw sw sw sw sw sw sw sw
20. The administrator routinely accepted as a nearly exclusive information source the di
sw sw sw sw sw sw sw sw sw sw sw sw
rector of nursing's positive reports that nursing was going well. The administrator is ___
sw sw sw sw sw sw sw sw sw sw sw sw sw
__.
1. Showing appropriate confidence in the director of nursing
sw sw sw sw sw sw sw sw
2. Utilizing the director of nursing properly
sw sw sw sw sw sw
3. Realizing a successful appointment has been made 4. Placing himself at risk - ans-4
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
21. Periodic shortage of nurses available for nursing home employment _____. 1. Is be
sw sw sw sw sw sw sw sw sw sw sw sw sw
ing solved by community college programs
sw sw sw sw sw
2. Is decreasing
sw sw
3. Can be readily solved by hiring temporary nurses
sw sw sw sw sw sw sw sw
4. Is likely to remain for the foreseeable future - ans-4
sw sw sw sw sw sw sw sw sw sw
22. Congress and the federal rule makers behave as if the facility will run success-
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
fully if Congress and the Centers for Medicare and Medicaid Services can write enoug
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
h rules. They are _____.
sw sw sw sw
1. Incorrect
sw
2. Correct, according to behavior theory
sw sw sw sw sw
3. Pessimistic about the need for rules
sw sw sw sw sw sw
4. Correct, according to emerging management theory - ans-1
sw sw sw sw sw sw sw sw
23. When the administrator notices that the director of nursing seeks to turn as many d
sw sw sw sw sw sw sw sw sw sw sw sw sw sw sw
uties as possible over to housekeeping, the administrator should con-
sw sw sw sw sw sw sw sw sw
clude that the director of nursing is _____.
sw sw sw sw sw sw sw sw
1. Behaving normally
sw sw
2. Holding a grudge against housekeeping 3. Unwilling to be cooperative
sw sw sw sw sw sw sw sw sw sw
4. Wielding power desirably - ans-1
sw sw sw sw sw
24. The administrator insists that a timely copy of all reports generated within the facilit
sw sw sw sw sw sw sw sw sw sw sw sw sw sw
y come across her desk before anyone signs them. The administrator is _____.
sw sw sw sw sw sw sw sw sw sw sw sw
1. Not rationalizing her management information system
sw sw sw sw sw sw
2. Making appropriate and desirable requests
sw sw sw sw sw
3. Exercising good judgment
sw sw sw
4. Initiating an appropriate management information system - ans-1
sw sw sw sw sw sw sw sw
