to accompany
Supervision of Police Personnel
Tenth Edition
Nathan F. Iannone
Marvin D. Iannone
Jeff Bernstein
Robert Dowd
Contents
Suggestions for Use of Instructor‘s Manual ..................................................................................................................
1 Introduction: Orientation to Supervision
....................................................................................................................... 2 Chapter 1
....................................................................................................................................................................... 3 The
Supervisor‘s Role ................................................................................................................................................... 3
Chapter 2 ....................................................................................................................................................................... 6
,The Supervisor‘s Function in Organization, Administration, and Management ...........................................................
6 Chapter 3 .................................................................................................................................................... .................
13 Leadership, Supervision, and Command Presence
...................................................................................................... 13
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,Chapter 4 ................................................................................................................... .................................................. 21
The Training Function ....................................................................................................... ..........................................
21 Chapter 5 .....................................................................................................................................................................
31 Interpersonal Communications
.................................................................................................................................... 31 Chapter 6
..................................................................................................................................................................... 40 Principles
of Employee Interviewing .......................................................................................................................... 40 Chapter 7
..................................................................................................................................................................... 45 Some
Psychological Aspects of Supervision ........................................................................................ ....................... 45
Chapter 8 ..................................................................................................................................................................... 49
Special Problems in Counseling and Remediation ......................................................................................................
49 Chapter 9 ................................................................................................................ .....................................................
54 Employee Dissatisfaction and Grievances
................................................................................................................... 54 Chapter 10
................................................................................................................................................................... 58 Discipline:
Principles, Policies, and Practices ............................................................................................................. 58 Chapter
11 ................................................................................................................................................................... 64
Personnel Complaint Investigation Procedures and Techniques .................................................................................
64 Chapter 12 .............................................................................................................................. .....................................
69 Personnel Evaluation Systems and Performance Rating Standards
............................................................................. 69 Chapter 13
................................................................................................................................................................... 80 Tactical
Deployment of Field Forces .................................................................................................................. ......... 80
Chapter 14 ........................................................................................................... ........................................................ 89
Legal Knowledge Every Supervisor and Manager Should Have.................................................................................
89 Chapter 15 ...................................................................................................................................................................
96 Other Important Supervisory and Management Topics
............................................................................................... 96 Test Bank
..................................................................................................................................................................... 99
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