,
, WGU D515 PVAHCS ANALYSIS
WORKSHEET (ASSIGNMENT 1) | 2026
UPDATE | 100% CORRECT.
Domain 1: OIG Investigation Findings (Questions 1-12)
1. The Office of Inspector General (OIG) investigation identified how
many instances of clinically significant delays in care at the Phoenix
VA?
A. 12 instances
B. 28 instances
C. 50 instances
D. 100 instances
Correct Answer: B
Rationale: The OIG investigation "identified 28 instances of clinically
significant delays in care associated with access to care or patient
scheduling" at the Phoenix VA Health Care System. These delays led to
deterioration in health and, in some cases, patient deaths .
2. Approximately how many veterans were found to have been
placed on unofficial, private waitlists at the Phoenix VA?
A. 500 veterans
B. 1,400 veterans
C. 3,500 veterans
D. 10,000 veterans
Correct Answer: C
Rationale: The investigation uncovered approximately 3,500
veterans placed on unofficial waitlists. Additionally, the report identified
1,400 veterans who did not have primary care appointments despite being
appropriately included on the Electronic Waitlist (EWL), and about 1,700
veterans waiting for primary care appointments who were not included in the
EWL at all .
3. What practice did the Phoenix VA use to hide the true number of
veterans waiting for care?
A. Deleting all appointment records
B. Purposely omitting patients from the Electronic Waitlist (EWL) and utilizing
, WGU D515 PVAHCS ANALYSIS
WORKSHEET (ASSIGNMENT 1) | 2026
UPDATE | 100% CORRECT.
Domain 1: OIG Investigation Findings (Questions 1-12)
1. The Office of Inspector General (OIG) investigation identified how
many instances of clinically significant delays in care at the Phoenix
VA?
A. 12 instances
B. 28 instances
C. 50 instances
D. 100 instances
Correct Answer: B
Rationale: The OIG investigation "identified 28 instances of clinically
significant delays in care associated with access to care or patient
scheduling" at the Phoenix VA Health Care System. These delays led to
deterioration in health and, in some cases, patient deaths .
2. Approximately how many veterans were found to have been
placed on unofficial, private waitlists at the Phoenix VA?
A. 500 veterans
B. 1,400 veterans
C. 3,500 veterans
D. 10,000 veterans
Correct Answer: C
Rationale: The investigation uncovered approximately 3,500
veterans placed on unofficial waitlists. Additionally, the report identified
1,400 veterans who did not have primary care appointments despite being
appropriately included on the Electronic Waitlist (EWL), and about 1,700
veterans waiting for primary care appointments who were not included in the
EWL at all .
3. What practice did the Phoenix VA use to hide the true number of
veterans waiting for care?
A. Deleting all appointment records
B. Purposely omitting patients from the Electronic Waitlist (EWL) and utilizing
