IAHSS (FULL STUDY GUIDE) (2026/2027) UPDATE|EXAM QUESTIONS WITH MULTIPLE CHOICES |VERIFIED & REVISED ANSWERS (NEW)!!!

IAHSS (FULL STUDY GUIDE)
(2026/2027) UPDATE|EXAM
QUESTIONS WITH MULTIPLE
CHOICES |VERIFIED & REVISED
ANSWERS (NEW)!!!
1. WhichmofmthemfollowingmismNOTmonemofmthemclassificationsmofmhealthcaremorganizationsmin
mChaptermone?


A. Proprietymormfor-profit.
B. Not-for-profit.
C. Government-supported.
D. Individualmhealthcare.m-mCORRECTmANSWERmD.mIndividualmhealthcare.



2. WhichmofmthemfollowingmismNOTmamriskmissuemformhealthcare?
A. Drugsmaremusedmandmstoredminmthemfacility.
B. Mostlymfemalemstaff.
C. Highmpercentagemofmtechnicalmandmprofessionalmstaff.
D. Publiclymaccessiblemandmmanymdoorsmmustmremainmopen.m-
mCORRECTmANSWERmC.mHighmpercentagemofmtechnicalmandmprofessionalmstaff.




3. Whichmofmthemfollowingmismusuallymatmthemtopmofmthemorganizationalmchart?
A. BoardmofmDirectors.
B. Departmentmleaders.
C. Assistantmadministrators.
D. Vicempresidents.m-mCORRECTmANSWERmA.mBoardmofmDirectors



4. Whichmofmthemfollowingmstatementsmbestmdescribesmemployees?
A. Medicalmstaffmcontractedmbymthemfacility.
B. Allmstaffmdirectlymemployedmbymthemfacility.
C. Volunteersmwhomdonatemtheirmtime.
D. Contractedmpersons.m-
mCORRECTmANSWERmB.mAllmstaffmdirectlymemployedmbymthemfacility.

,5. Securitymusesmseniormmanagement'smendorsementmtombuildmwhatmkindmofmprogram?
A. Strongmandmeffective.
B. Amprogrammthatmworksminmamsmallmpartmofmthemfacility.
C. Generallymeffective.
D. Strongmandmsimple.m-mCORRECTmANSWERmA.mStrongmandmeffective.



6. Howmshouldmfriendshipsmandminter-
personalmrelationshipsmbetweenmsecuritymofficersmandmstaffmmembersmfrommothermdepart
mentsmbemtreated?
A. Discouraged.
B. Encouraged.
C. Encouragedmbutmmonitored.m
D. Encouraged,mbutmsecuritymstaffmeducatedmaboutmethicsmandmavoidingmfavoritism.m-
mCORRECTmANSWERmD.mEncouraged,mbutmsecuritymstaffmeducatedmaboutmethicsman


dmavoidingmfavoritism.



7. Whichmofmthemfollowingmallowsmamdepartmentmtomassessmitsmcost-
effectivenessmwithinmanmorganization?
A. Crimemanalysis.
B. Riskmassessments.
C. Bench-marking.
D. Evaluationmsurveys.m-mCORRECTmANSWERmC.mBench-marking.



8. Whatmshouldmthemmostmprimarymoverridingmconcernmofmanymsecuritymdepartmentmbe?
A. Itsmimage.
B. Themsafetymandmwell-beingmofmanyoneminmthemfacility.
C. Themgoalsmandmmissionmofmthementitymemployingmthemsecuritymservices.
D. Cost-effectiveness.m-mCORRECTmANSWERmB.mThemsafetymandmwell-
beingmofmanyoneminmthemfacility.



9. Whichmofmthemfollowingmaremskillsmamsecuritymprofessionalmshouldmhavemandmusematmallmti
mes?
A. Goodmobservationmskills.

, B. goodmcommunicationmskills.
C. Tolerance.
D. Allmofmthemabove.m-mCORRECTmANSWERmD.mAllmofmthemabove.



10. Whymaremvendorsmpotentiallymamhighmsecuritymriskmtomamhealthcaremfacility?
A. Vendorsmoftenmhavemaccessmtomsensitivemareasmyetmstaffmofmthemhealthcaremorgani
zationmmaymknowmverymlittlemaboutmvendor'smbackground.
B. Vendorsmtypicallymdrivemlargemvehiclesmthatmcanmconcealmlargemamountsmofmstolen
mpropertymormcontraband.


C. Competingmvendorsmmaymclashmatmamfacility.
D. Vendorsmmaymbembringingminmhigh-
demandmproductsmthatmcouldmbemtargetedmformtheft.m-
mCORRECTmANSWERmA.mVendorsmoftenmhavemaccessmtomsensitivemareasmyetmstaffmo


fmthemhealthcaremorganizationmmaymknowmverymlittlemaboutmvendor'smbackground.



11. Inmthempatient-mandmfamily-
centeredmcaremphilosophy,mwhomdeterminesmwhichmindividualsmarempartmofmthempatient'sm
family?
A. Patient'smparentsmormlegalmguardians.
B. Nursingmstaff.
C. Attendingmphysician.
D. Thempatient,mprovidedmhemormshemismdevelopmentallymmaturemandmcompetentmtom
domso.m-
mCORRECTmANSWERmD.mThempatient,mprovidedmhemormshemismdevelopmentallymmat


uremandmcompetentmtomdomso.



12. Whichmofmthemfollowingmismnotmanmexamplemofmanmexternalmcostumer?
A. Patients.
B. Vendors.
C. Employees.
D. Regulatorymagencies.m-mCORRECTmANSWERmC.mEmployees.



13. WhichmofmthemfollowingmdoesmNOTmhelpmthemsecuritymuniformmcommunicatemanmappropri
atemmessagemtomthempublic?

, A. Cleanmuniform.
B. Wearingmthemuniformmshirtmoutsidemofmthemtrousers.
C. Wellmcaredmformuniform.
D. Shinedmfootwear.m-
mCORRECTmANSWERmB.mWearingmthemuniformmshirtmoutsidemofmthemtrousers.




14. WhichmofmthemfollowingmismNOTmanmexamplemofmundesirablembehaviormandmdemeanorminm
amsecuritymofficer?
A. Badmattitude.
B. Dishonesty.
C. Impoliteness.
D. Confidence.m-mCORRECTmANSWERmD.mConfidence.



15. Whatmismthemrelationshipmbetweenmemployeesmandmmanagementmsometimesmcalled?
A. Employeemrelations.
B. Confidentiality.
C. Familyminteraction.
D. Tensemconversation.m-mCORRECTmANSWERmA.mEmployeemrelations.



16. WhichmofmthemfollowingmmaymunionmmembersmNOTmdomduringmpicketing?
A. Carrymsigns.
B. Protestmmanagementmdecisions.
C. Blockmentrancesmtomthembuilding.
D. Congregatemoutsidemthemfacility.m-
mCORRECTmANSWERmC.mBlockmentrancesmtomthembuilding.




17. WhichmofmthemfollowingmismNOTmamtruemstatementmaboutmcustomers'mperceptionsmofmtheir
mexperience?


A. Interactionmismsubjectmtompersonalminterpretation.
B. Interactionmcanmonlymbemperceivedmbymwordsmstated.
C. Interactionmismaffectedmbymbodymlanguage.
D. Interactionmismaffectedmbymallmofmyourmactions.m-
mCORRECTmANSWERmB.mInteractionmcanmonlymbemperceivedmbymwordsmstated.