Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
Information Systems - ansWHAT accepts data as input?
a.) Information
b.) People
c.) Information Systems
EIS - ansThere are different types of information systems based on the different levels of
hierarchy in an organization. Which one helps senior executives analyze information and
come up with alternate actions and business strategies?
a.) DSS
b.) EIS
c.) MIS
d.) TPS
MIS - ansThere are different types of information systems based on the different levels of
hierarchy in an organization. Which system helps managers manage their departments more
efficiently?
a.) DSS
b.) EIS
c.) MIS
d.) TPS
DSS - ansThere are different types of information systems based on the different levels of
hierarchy in an organization. Which system helps support business decision-making activities
by manipulating and building upon the information from the systems below it in the
hierarchy?
a.) DSS
b.) EIS
c.) TPS
d.) MIS
Technology - ansBusinesses face difficult decisions regarding their hardware needs. Constant
changes in WHAT can lead to obsolescence?
a.) Technology
b.) Communication
c.) Training
Software - ansVarious types of WHAT enable companies to utilize their information systems
hardware and networks more effectively?
a.) Software
b.) Technology
c.) People
False - ansTrue or false. Telephones are an example of how information systems are used in
business.
a.) True
,Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
b.) False
True - ansTrue or false. Point-of-sale cash registers at a fast-food restaurant are an example of
an information system.
a.) True
b.) False
True - ansTrue or false. Hardware and software are examples of information technology.
a.) True
b.) False
Communication - ansOne reason IT is important is because video conferencing has become
cheaper, quicker, more collaborative, and more efficient. Of what IT benefit is this an
example?
a.) Cost effectiveness
b.) Communication
c.) Product development
d.) Globalization
Cost effectiveness - ansIT is important because it helps businesses streamline processes that
increase productivity and profits. What IT benefit does this exemplify?
a.) Communication
b.) Cost effectiveness
c.) Product development
d.) Globalization
Product development - ansIT is important because it helps ensure new, quality products reach
the market faster and to more customers and suppliers. This is an example of which IT
benefit?
a.) Product development
b.) Globalization
c.) Communication
d.) Cost effectiveness
Online banking - ansInformation technology is used everywhere: where you work, where you
live, and where you play. Keeping track of financial information and making transfers at
anytime, from home, without waiting in line is an example of what?
a.) Telecommuting
b.) Social networking
c.) Online banking
d.) Online shopping
e.) Online learning
,Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
Enterprise Resource Planning (ERP) - ansStandardized business procedures that allow for
more consistency within the business and removes redundancy defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Customer Relationship Management (CRM) - ansFocused marketing efforts, better customer
experiences, automated reporting, and better cooperation to respond to customer needs
defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) - ansNetwork of businesses that are connected to provide
products and services more efficiently to the customer, accommodate rapid growth, and meet
requirements of retailers and distributors defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Knowledge Management (KM) - ansSupportive, collaborative, culture that includes corporate
learning to foster corporate efficiency and gain value from intellectual assets defines what
type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Enterprise Resource Planning (ERP) - ansTypically uses one database to store all information
needed by various business units and increases operational efficiency defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
, Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
Customer Relationship Management (CRM) - ansFor a new business, to collect customer
information online and at the register and to consolidate and merge the information to better
serve customers defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) - ansLower costs, improve collaboration, reduce cycle
times, respond to conflict, forecast demand, and manage product flow defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Knowledge Management (KM - ansEmployees sharing of their expertise and best practices
across business units defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Enterprise Resource Planning (ERP) - ansImplementing this system would tie together many
systems and automate tasks so employees could do their jobs more efficiently defines what
type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Customer Relationship Management (CRM) - ansYour boss asks you to collect zip codes for
every customer who purchases something in your store and then generate a report to show
where they all come from so he can market to the low zip code areas defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) - ansDiane's Designer clothing wants to be the price
leader in the clothing industry by cutting out the middlemen, renting warehouse space,
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
Information Systems - ansWHAT accepts data as input?
a.) Information
b.) People
c.) Information Systems
EIS - ansThere are different types of information systems based on the different levels of
hierarchy in an organization. Which one helps senior executives analyze information and
come up with alternate actions and business strategies?
a.) DSS
b.) EIS
c.) MIS
d.) TPS
MIS - ansThere are different types of information systems based on the different levels of
hierarchy in an organization. Which system helps managers manage their departments more
efficiently?
a.) DSS
b.) EIS
c.) MIS
d.) TPS
DSS - ansThere are different types of information systems based on the different levels of
hierarchy in an organization. Which system helps support business decision-making activities
by manipulating and building upon the information from the systems below it in the
hierarchy?
a.) DSS
b.) EIS
c.) TPS
d.) MIS
Technology - ansBusinesses face difficult decisions regarding their hardware needs. Constant
changes in WHAT can lead to obsolescence?
a.) Technology
b.) Communication
c.) Training
Software - ansVarious types of WHAT enable companies to utilize their information systems
hardware and networks more effectively?
a.) Software
b.) Technology
c.) People
False - ansTrue or false. Telephones are an example of how information systems are used in
business.
a.) True
,Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
b.) False
True - ansTrue or false. Point-of-sale cash registers at a fast-food restaurant are an example of
an information system.
a.) True
b.) False
True - ansTrue or false. Hardware and software are examples of information technology.
a.) True
b.) False
Communication - ansOne reason IT is important is because video conferencing has become
cheaper, quicker, more collaborative, and more efficient. Of what IT benefit is this an
example?
a.) Cost effectiveness
b.) Communication
c.) Product development
d.) Globalization
Cost effectiveness - ansIT is important because it helps businesses streamline processes that
increase productivity and profits. What IT benefit does this exemplify?
a.) Communication
b.) Cost effectiveness
c.) Product development
d.) Globalization
Product development - ansIT is important because it helps ensure new, quality products reach
the market faster and to more customers and suppliers. This is an example of which IT
benefit?
a.) Product development
b.) Globalization
c.) Communication
d.) Cost effectiveness
Online banking - ansInformation technology is used everywhere: where you work, where you
live, and where you play. Keeping track of financial information and making transfers at
anytime, from home, without waiting in line is an example of what?
a.) Telecommuting
b.) Social networking
c.) Online banking
d.) Online shopping
e.) Online learning
,Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
Enterprise Resource Planning (ERP) - ansStandardized business procedures that allow for
more consistency within the business and removes redundancy defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Customer Relationship Management (CRM) - ansFocused marketing efforts, better customer
experiences, automated reporting, and better cooperation to respond to customer needs
defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) - ansNetwork of businesses that are connected to provide
products and services more efficiently to the customer, accommodate rapid growth, and meet
requirements of retailers and distributors defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Knowledge Management (KM) - ansSupportive, collaborative, culture that includes corporate
learning to foster corporate efficiency and gain value from intellectual assets defines what
type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Enterprise Resource Planning (ERP) - ansTypically uses one database to store all information
needed by various business units and increases operational efficiency defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
, Comprehensive WGU C724 Information
Systems Management.
Latest Updated Exam study Guide with
Verified Answers 2026/2027.
Customer Relationship Management (CRM) - ansFor a new business, to collect customer
information online and at the register and to consolidate and merge the information to better
serve customers defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) - ansLower costs, improve collaboration, reduce cycle
times, respond to conflict, forecast demand, and manage product flow defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Knowledge Management (KM - ansEmployees sharing of their expertise and best practices
across business units defines what type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Enterprise Resource Planning (ERP) - ansImplementing this system would tie together many
systems and automate tasks so employees could do their jobs more efficiently defines what
type of enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Customer Relationship Management (CRM) - ansYour boss asks you to collect zip codes for
every customer who purchases something in your store and then generate a report to show
where they all come from so he can market to the low zip code areas defines what type of
enterprise system?
a.) Enterprise Resource Planning (ERP)
b.) Customer Relationship Management (CRM)
c.) Supply Chain Management (SCM)
d.) Knowledge Management (KM)
Supply Chain Management (SCM) - ansDiane's Designer clothing wants to be the price
leader in the clothing industry by cutting out the middlemen, renting warehouse space,
