BUSI 1002 WEEK 5 QUIZ – QUESTION ND ANSWERS.

BUSI 1002 WEEK 5 QUIZ – QUESTION ND ANSWERS 1. Which of the following is an example of the coercive power of a manager? A. Appraisals of subordinates B. Monitoring subordinates C. Respect for a subordinate D. Hiring of subordinates E. Dismissal of a subordinate 3 points QUESTION 2 1. According to the trait model, which of the following trait of leadership helps managers avoid acting selfishly, control their feelings, and admit when they have made a mistake? A. Dominance B. Integrity and honesty C. Maturity D. Tolerance for stress E. Intelligence 3 points QUESTION 3 1. Which of the following is NOT a potential leadership substitute? A. Subordinates' skill levels B. Interesting work C. Self-managing work groups D. Ambiguous, novel situations E. Empowerment 3 points QUESTION 4 1. Which of the following should managers do to take advantage of the potential for synergy in groups? A. Create groups of similar individuals B. Be strongly directive with the group C. Reward individual performance D. Avoid empowerment E. Appoint members with complementary skills 3 points QUESTION 5 1. When there is high conformity and low deviance in a group, the group's performance is likely to be: A. high because the group is well balanced. B. low because the group cannot control its members' behavior. C. low because the group fails to change dysfunctional norms. D. high because the group is satisfied. E. high because the group is cohesive. 3 points QUESTION 6 1. A member of a task force does not do much work related to the goals of the task force. This member is confident that the other members of the task force "will take up the slack." This group member is exhibiting: A. social facilitation. B. synergy. C. groupthink. D. self-serving bias. E. social loafing. 3 points QUESTION 7 1. A software firm as an opening for a software programmer. The HR manager of the firm is trying to list all the tasks, duties, and responsibilities that make up a software programmers job. He then lists the knowledge, skills, and abilities that a candidate should posses in order for him/her to perform the job. Which of the following best describes what the HR manager is doing? A. Job evaluation B. Job validation C. Job utilization D. Job design E. Job analysis 3 points QUESTION 8 1. Katy is a manager in a large restaurant chain. She wants to use situational interview questions while interviewing candidates for the post of servers. Which of the following question would she ask? A. What are your strengths and weaknesses as a server? B. Tell me something about your last job as a server. C. What do you like about being a server? D. What would you do if a customer wanted to be seated away from small children? E. Do you like to work with people? 3 points QUESTION 9 1. Which of the following best explains the process in which a manager evaluates the performance of a subordinate in terms of the actual outcomes of the work behaviors of that subordinate? A. A results appraisal B. A trait appraisal C. Simulation D. A behavior appraisal E. A situational appraisal 3 points QUESTION 10 1. Which of the following is the most likely reason that unions exist? A. Managers always try to take advantage of workers B. Managers may take actions to benefit other stakeholders at the expense of workers C. Union leaders force people to form and join unions D. Being in a union is required of employees by law E. In some industries, government requires the existence of unions to represent workers