SOUTHWEST DISPATCH FINAL TEST
2026 QUESTIONS WITH CORRECT
ANSWERS GRADED A+
◍ 10W Questions?.
Answer: Where, What, When, Was anyone hurt? Any weapons?What
manner did the suspect leave? Where did they go? Who is the suspect? What
did the suspect obtain? Who is calling?
◍ Dealer.
Answer: Service Provider
◍ Call Priority Guidelines.
Answer: -Priority 1: In progress, just occurred, life threatening emergency
(Physical fight, armed robbery, stolen vehicle)-Priority 2: Occurred within
the last 5-10 minutes, serious crime, potential for violence or escalation
exists (verbal argument, shoplifter in custody, suspicious people)-Priority 3:
Occurred more than 10 minutes ago, no suspect activity (Loud party,
Residential or Commercial burglary, Abandoned vehicles)-Online Crime
Reporting: crimes in progress, vehicle accidents, graffiti. bias or hate
crimes, crimes in which the suspect is known or can be positively identified,
crimes involving stolen guns, vehicles, license plates or threats of harm, and
residential or commercial burglaries (Identity theft, lost property, fraudulent
use of a credit/debit card)
◍ Subscriber.
Answer: Customer
◍ 101.
Answer: Woman in the Car
◍ 211.
, Answer: Armed Robbery
◍ Responsible Party /RPs.
Answer: Verified Offsite Contact
◍ 236.
Answer: Threat
◍ 239.
Answer: Fight
◍ 240.
Answer: Assault
◍ Confirmed Actual.
Answer: Use when alarm is confirmed via dispatch or subscriber
◍ 312.
Answer: Child Neglect
◍ Full Clear.
Answer: Last step you take on an alarm
◍ Partial Clear.
Answer: Use when a subscriber asks for an update at another time
◍ 390.
Answer: Drunk (Disturbing, Down, In Car)
◍ Call Flow.
Answer: Understanding how calls progress is key to acting on them properly
◍ 415F.
Answer: Domestic Violence
◍ Research Ingredients.
Answer: 1. Research 2. Reach 3. Respond 4. Review
◍ Notes Importance.
Answer: Can give us additional info crucial to share with dispatch or
2026 QUESTIONS WITH CORRECT
ANSWERS GRADED A+
◍ 10W Questions?.
Answer: Where, What, When, Was anyone hurt? Any weapons?What
manner did the suspect leave? Where did they go? Who is the suspect? What
did the suspect obtain? Who is calling?
◍ Dealer.
Answer: Service Provider
◍ Call Priority Guidelines.
Answer: -Priority 1: In progress, just occurred, life threatening emergency
(Physical fight, armed robbery, stolen vehicle)-Priority 2: Occurred within
the last 5-10 minutes, serious crime, potential for violence or escalation
exists (verbal argument, shoplifter in custody, suspicious people)-Priority 3:
Occurred more than 10 minutes ago, no suspect activity (Loud party,
Residential or Commercial burglary, Abandoned vehicles)-Online Crime
Reporting: crimes in progress, vehicle accidents, graffiti. bias or hate
crimes, crimes in which the suspect is known or can be positively identified,
crimes involving stolen guns, vehicles, license plates or threats of harm, and
residential or commercial burglaries (Identity theft, lost property, fraudulent
use of a credit/debit card)
◍ Subscriber.
Answer: Customer
◍ 101.
Answer: Woman in the Car
◍ 211.
, Answer: Armed Robbery
◍ Responsible Party /RPs.
Answer: Verified Offsite Contact
◍ 236.
Answer: Threat
◍ 239.
Answer: Fight
◍ 240.
Answer: Assault
◍ Confirmed Actual.
Answer: Use when alarm is confirmed via dispatch or subscriber
◍ 312.
Answer: Child Neglect
◍ Full Clear.
Answer: Last step you take on an alarm
◍ Partial Clear.
Answer: Use when a subscriber asks for an update at another time
◍ 390.
Answer: Drunk (Disturbing, Down, In Car)
◍ Call Flow.
Answer: Understanding how calls progress is key to acting on them properly
◍ 415F.
Answer: Domestic Violence
◍ Research Ingredients.
Answer: 1. Research 2. Reach 3. Respond 4. Review
◍ Notes Importance.
Answer: Can give us additional info crucial to share with dispatch or
