CHIA CERTIFICATION EXAM 2 2026 QUESTION
COLLECTION HEALTH INFORMATION SYSTEMS
AND ANALYTICS MODULE SOLVED ITEMS AND
RESPONSE KEY
◉ Which is a true statement about Parent Companies?
a. Parent Companies and the related chains have changed over time
b. Parent Companies must consist of no more than five chains
c. Parent Companies can only consist of chains in a single Scale
d. Parent Companies can only have hotels in a single country.
Answer: a. Parent Companies and the related chains have changed
over time
◉ What are the three different operation types?
a. Corporate, Managed, Independent
b. Managed, Franchise, Independent
c. Managed, Clustered, Independent
d. Corporate, Franchise, Independent. Answer: d. Corporate,
Franchise, Independent
,◉ Which is a true statement about independent hotels?
a. Independent hotels are not affiliated with a specific chain
b. Chain hotels outnumber independent hotels in every country of
the world
c. Independent hotels are mostly Luxury Class hotels in Urban
Locations with more than 150 rooms
d. Independent hotels may never be managed by an outside entity.
Answer: a. Independent hotels are not affiliated with a specific chain
◉ Which is a true statement about Management Companies?
a. Management companies have contracts where they receive
payment for their services and/or some portion of profits
b. Management companies may manage only one chain
c. Management companies will always own the hotels they manage
d. Management companies serve the exact same role as asset
management companies. Answer: a. Management companies have
contracts where they receive payment for their services and/or
some portion of profits
◉ 6) Which is a true statement regarding geographic categorization?
a. STR geographic categories are limited to North America
,b. STR uses the UNWTO definitions when it comes to recognizing
countries
c. General managers of hotels do not need to know geographic
categories
d. The hotel industry uses seven continents to categorize hotels.
Answer: b. STR uses the UNWTO definitions when it comes to
recognizing countries
◉ Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never
have less than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S.. Answer: c. No
market will ever cross country boundaries
◉ In descending order of geographic size, which option below is
correct?
a. Continent, Sub-Continent, Country, Tract/Sub-Market, Market
b. Continent, Country, Sub-Continent, Tract/Sub-Market, Market
c. Continent, Sub-Continent, Market, Country, Tract/Sub-Market
, d. Continent, Sub-Continent, Country, Market, Tract/Sub-Market.
Answer: d. Continent, Sub-Continent, Country, Market, Tract/Sub-
Market
◉ Which two geographic categories are the most important for a
hotel GM?
a. Region and Market
b. Market and Tract/Sub-Market
c. Region and Tract/Sub-Market
d. Country and Tract/Sub-Market. Answer: b. Market and Tract/Sub-
Market
◉ Markets and tracts are created based on what two determining
factors?
a. Geographic size and population
b. Geographic size and participation
c. Number of hotels and participation
d. Number of hotels and population. Answer: c. Number of hotels
and participation
◉ Which is a true statement regarding Tracts?
COLLECTION HEALTH INFORMATION SYSTEMS
AND ANALYTICS MODULE SOLVED ITEMS AND
RESPONSE KEY
◉ Which is a true statement about Parent Companies?
a. Parent Companies and the related chains have changed over time
b. Parent Companies must consist of no more than five chains
c. Parent Companies can only consist of chains in a single Scale
d. Parent Companies can only have hotels in a single country.
Answer: a. Parent Companies and the related chains have changed
over time
◉ What are the three different operation types?
a. Corporate, Managed, Independent
b. Managed, Franchise, Independent
c. Managed, Clustered, Independent
d. Corporate, Franchise, Independent. Answer: d. Corporate,
Franchise, Independent
,◉ Which is a true statement about independent hotels?
a. Independent hotels are not affiliated with a specific chain
b. Chain hotels outnumber independent hotels in every country of
the world
c. Independent hotels are mostly Luxury Class hotels in Urban
Locations with more than 150 rooms
d. Independent hotels may never be managed by an outside entity.
Answer: a. Independent hotels are not affiliated with a specific chain
◉ Which is a true statement about Management Companies?
a. Management companies have contracts where they receive
payment for their services and/or some portion of profits
b. Management companies may manage only one chain
c. Management companies will always own the hotels they manage
d. Management companies serve the exact same role as asset
management companies. Answer: a. Management companies have
contracts where they receive payment for their services and/or
some portion of profits
◉ 6) Which is a true statement regarding geographic categorization?
a. STR geographic categories are limited to North America
,b. STR uses the UNWTO definitions when it comes to recognizing
countries
c. General managers of hotels do not need to know geographic
categories
d. The hotel industry uses seven continents to categorize hotels.
Answer: b. STR uses the UNWTO definitions when it comes to
recognizing countries
◉ Which is a true statement regarding markets?
a. Markets include hotels that are in big cities, not rural areas
b. A country would never have more than 100 markets and never
have less than 2 markets
c. No market will ever cross country boundaries
d. There is another name for Markets outside the U.S.. Answer: c. No
market will ever cross country boundaries
◉ In descending order of geographic size, which option below is
correct?
a. Continent, Sub-Continent, Country, Tract/Sub-Market, Market
b. Continent, Country, Sub-Continent, Tract/Sub-Market, Market
c. Continent, Sub-Continent, Market, Country, Tract/Sub-Market
, d. Continent, Sub-Continent, Country, Market, Tract/Sub-Market.
Answer: d. Continent, Sub-Continent, Country, Market, Tract/Sub-
Market
◉ Which two geographic categories are the most important for a
hotel GM?
a. Region and Market
b. Market and Tract/Sub-Market
c. Region and Tract/Sub-Market
d. Country and Tract/Sub-Market. Answer: b. Market and Tract/Sub-
Market
◉ Markets and tracts are created based on what two determining
factors?
a. Geographic size and population
b. Geographic size and participation
c. Number of hotels and participation
d. Number of hotels and population. Answer: c. Number of hotels
and participation
◉ Which is a true statement regarding Tracts?
