Sales
Management
S E C OND E D ITION
Antonie Drotsky
, Juta Support Material
To access supplementary student and lecturer resources for this title visit the support material web page at
http://juta.co.za/support-material/detail/sales-management-2e
Student Support
This book comes with the following online resources accessible from the resource page on the
Juta Academic website:
• Exam and study skills.
Lecturer Support
Lecturer resources are available to lecturers who teach courses where the book is prescribed. To
access the support material, lecturers register on the Juta Academic website and create a profile.
Once registered, log in and click on My Resources.
All registrations are verified to confirm that the request comes from a prescribing lecturer.
This textbook comes with the following lecturer resources:
• PowerPoint® slides
• Multiple choice questions with answers
• Discussion questions with answers
• Case studies with guidelines.
Help and Support
For help with accessing support material, email
For print or electronic desk and inspection copies, email
, Introduction
Sales Management
Second edition
Edited by
Antonie Drotsky
Sales_management_2nd_BOOK.indb 1 2016/11/28 4:07 PM
, Sales Management
First edition 2014
Second edition 2016
Juta and Company (Pty) Ltd
PO Box 14373, Lansdowne 7779, Cape Town, South Africa
© 2016 Juta and Company (Pty) Ltd
ISBN 978 1 48512 124 4 (Print)
ISBN 978 1 48512 458 0 (WebPDF)
All rights reserved. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or
any information storage or retrieval system, without prior permission in writing from
the publisher. Subject to any applicable licensing terms and conditions in the case of
electronically supplied publications, a person may engage in fair deali ng with a copy of
this publication for his or her personal or private use, or his or her research or private
study. See section 12(1)(a) of the Copyright Act 98 of 1978.
Project manager: Edith Viljoen
Editor: Sarah Koopman
Proofreader: Blanche Michael
Cover designer: Drag and Drop
Book design and Typesetting: Purple Pocket Solutions
Indexer: Lois Henderson
Typeset in 11 pt on 13pt Adobe Garamond Pro
The author and the publisher believe, on the strength of due diligence exercised, that
this work does not contain any material that is the subject of copyright held by another
person. In the alternative, they believe that any protected pre-existing material that
may be comprised in it has been used with appropriate authority or has been used in
circumstances that make such use permissible under the law.
Sales_management_2nd_BOOK.indb 2 2016/11/28 4:07 PM
Management
S E C OND E D ITION
Antonie Drotsky
, Juta Support Material
To access supplementary student and lecturer resources for this title visit the support material web page at
http://juta.co.za/support-material/detail/sales-management-2e
Student Support
This book comes with the following online resources accessible from the resource page on the
Juta Academic website:
• Exam and study skills.
Lecturer Support
Lecturer resources are available to lecturers who teach courses where the book is prescribed. To
access the support material, lecturers register on the Juta Academic website and create a profile.
Once registered, log in and click on My Resources.
All registrations are verified to confirm that the request comes from a prescribing lecturer.
This textbook comes with the following lecturer resources:
• PowerPoint® slides
• Multiple choice questions with answers
• Discussion questions with answers
• Case studies with guidelines.
Help and Support
For help with accessing support material, email
For print or electronic desk and inspection copies, email
, Introduction
Sales Management
Second edition
Edited by
Antonie Drotsky
Sales_management_2nd_BOOK.indb 1 2016/11/28 4:07 PM
, Sales Management
First edition 2014
Second edition 2016
Juta and Company (Pty) Ltd
PO Box 14373, Lansdowne 7779, Cape Town, South Africa
© 2016 Juta and Company (Pty) Ltd
ISBN 978 1 48512 124 4 (Print)
ISBN 978 1 48512 458 0 (WebPDF)
All rights reserved. No part of this publication may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or
any information storage or retrieval system, without prior permission in writing from
the publisher. Subject to any applicable licensing terms and conditions in the case of
electronically supplied publications, a person may engage in fair deali ng with a copy of
this publication for his or her personal or private use, or his or her research or private
study. See section 12(1)(a) of the Copyright Act 98 of 1978.
Project manager: Edith Viljoen
Editor: Sarah Koopman
Proofreader: Blanche Michael
Cover designer: Drag and Drop
Book design and Typesetting: Purple Pocket Solutions
Indexer: Lois Henderson
Typeset in 11 pt on 13pt Adobe Garamond Pro
The author and the publisher believe, on the strength of due diligence exercised, that
this work does not contain any material that is the subject of copyright held by another
person. In the alternative, they believe that any protected pre-existing material that
may be comprised in it has been used with appropriate authority or has been used in
circumstances that make such use permissible under the law.
Sales_management_2nd_BOOK.indb 2 2016/11/28 4:07 PM
