SEP Final Exam with correct answers 100% 2026

SEP Final Exam with correct answers 100% 2026 What is Air Canada ambition? - Correct Answer To become a top ten global airline in everything we do. What is Air Canada guiding principals? - Correct Answer Fly every mile in their shoes What is Air Canada promise? - Correct Answer With care & class What is the 4 behaviours of Air Canada wings? - Correct Answer Safety first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly the flag What is the individual responsibility of each cabin personnel employee with their FAM's? - Correct Answer Maintain this publication up-to-date, Carry this publication at all times while on duty, Carry the Dangerous Goods Training certificate at all times, Be families with, and to comply with, all standards and procedure as defined by the company, this must be done consistently and without exception What are the incident/accident categories? - Correct Answer Red: involving the loss of life, loss of an asset (e.g aircraft or building) or could result in the loss of the airline's Operating certificate Orange: company personnel or passenger in imminent danger. Also includes situations reported from an aircraft in operation that may result in a catastrophic or major aircraft accident. Yellow: Includes urgent on-board conditions where there is concern for the safety of the aircraft, passengers or personnel that do not require immediate assistance. May result in the removal of a major asset (aircraft, facility or vehicle) from service, injury to passengers or employees requiring medical attention or treatment, or incapacitating injury to a cabin crew member. Green: Includes safety events not requiring the declaration of an emergency but which, under different circumstances, may have resulted in a serious injury or damage or loss of company assets White: Involves incident of an abnormal nature occurring in routine operations that do not have significant impact on the operation or deviations from SOP. What does In Operation mean? - Correct Answer An aircraft is in operation from the time it first moves under its own power for the purpose of taking off from Canadian or foreign place of departure until it comes to rest at the end of its flight to its first destination in Canada True or False: Transport Canada Inspectors have the authority to fine Air Canada as well as Cabin Crew members not complying with procedures/regulations. - Correct Answer True If somebody claims to be a Transport Canada Inspector, what must you do? - Correct Answer Ask for identification card - acts as RAIC Inform PIC that an inspector is on board. What can Transport Canada inspector do? - Correct Answer Perform inspections without identifying themselves, travel on positive space priority, must be in possession of a ticket for flight, can be assigned a seat in any class of service, can occupy jumpseats when no pax seat is available, given same courtesies as any passenger, can walk during TTL. What is the chain of command? - Correct Answer PIC Check PIC, supervisory PIC or Relief PIC F/O Supervisor F/O or relief F/O I/C F/A What is the minimum crew on narrow body and wide body? - Correct Answer Narrow: 1 cabin crew member per 50 pax seat units Wide-body: 1 cabin crew per 40 passengers What are the 3 C's in CRM? - Correct Answer Communication, Cooperation and Coordination What must the I/C say to PIC prior to aircraft movement? - Correct Answer CABIN SECURE