Questions and Answers
1. In which of the following sections of a SOAP note should a medical
assistant document a patient's social history?
A. Subjective
B. Objective
C. Assessment
D. Plans
Answer A. Subjective
2. A medical assistant is caring for a patient who is terminally ill
and has been crying uncontrollably as well as refusing to eat or see
their family. The assistant should identify this as which of the
following Kübler-Ross stages of grief?
A. Depression
B. Acceptance
C. Denial
D. Anger
Answer A. Depression
,3. A medical assistant is performing an ear irrigation for an adult
patient. Which of the following actions should the assistant take?
A. Open the ear canal by pulling the pinna downward and backward
B. Ask the patient to turn their head to the unaffected ear
C. Open the ear canal by pulling the pinna upward and backward
D. Aim the fluid toward the bottom of the ear canal
Answer C. Open the ear canal by pulling the pinna upward and backward
4. Which of the following waste items should a medical assistant
discard in a red biohazardous waste bag?
A. Used suture removal kit
B. Syringe and needle used for venipuncutre
C. Linens soiled with bodily fluids
D. Broken ampules
Answer C. Linens soiled with bodily fluids
5. Which of the following techniques should a medical assistant
use for the routine cleaning of EKG cables?
A. Disinfection
B. Sanitization
C. Sterilization
D. Soaking
, Answer A. Disinfection
6. Which of the following is the purpose of monthly financial
reconciliation?
A. To ensure the financial records of the medical practice match the
information provided on a bank statement
B. To ensure patients are paying the medical practice in a timely
manner
C. To ensure all insurance claims are filed in a timely manner
D.To ensure the practice does not get audited by the IRS
Answer A. To ensure the financial records of the medical practice match the information
provided on a bank statement
7. A medical assistant is preparing a patient who has anemia for an
examination by the provider. Which of the following
manifestations should the assistant expect?
A. Irregular heartbeat
B. Cloudy vision
C. Itchy skin
D. Abdominal pain
Answer A. Irregular Heartbeat
, 8. A medical assistant is measuring a patient's oxygen saturation
with a pulse oximeter. Which of the following actions should the
assistant take?
A. Report a reading of 97% to the provider
B. Wash the site with soap and warm water
C. Instruct the patient to take several deep breaths while the sensor is
in place
D. Check capillary refill in the patient's finger
Answer D. Check capillary refill in the patient's finger
9. A medical assistant is writing orders for an outpatient
laparoscopic appendec- tomy. For this outpatient procedure, which
of the following sets of procedural codes should the assistant use?
A. ICD-10-PCS
B. CPT
C. HCPCS
D. ICD-10-CM
Answer B. CPT
10. Which of the following preventative screenings tests is
recommended for a patient who is 45 years old?
A. Electrocardiogram