C202 WGU Exam Practice Questions with Solutions Newest | Already Graded A+

C202 WGU Exam Practice Questions with Solutions Newest | Already Graded A+ Claudette is an HR manager for XYZ Software Company. What can she do to best support organizational strategy? A. Reward, discipline, and terminate employees consistently. B. Offer safety training at least annually C. Publish the employee handbook on the company website D. Acquire, develop, and retain the best employees. - Answer- D. Acquire, develop, and retain the best employees. Linda is a manager of a department with 30 employees. Linda likes to think of herself as very fashionable and is very concerned with what others think of her. She walks into her department and fires anyone who is not dressed in the latest fashions. What has Linda done? A. Broken the law because firing these employees is not at all fair B. Practiced rational employment because this action is fair C. Not broken the law as the fired employees are not in a protected group D. broken the law as fired employees are all 38-year-old white males - Answer- C. Not broken the law as the fired employees are not in a protected group Mark thinks his employer may not be paying him correctly for overtime he has worked. Which law governs this issue? A. National Labor Relations Act of 1935 B. Fair Labor Standards Act of 1938 C. Equal Pay Act of 1963 D. Worker Adjustment and Retraining Notification Act of 1988 - Answer- B. Fair Labor Standards Act of 1938 Jim feels like his boss Tina is making unwelcome sexual advances. She recently offered to give him a promotion if he will go on a date with her. What type of harassment is Jim experiencing? A. Hostile environment harassment B. Retaliation C. Preferential treatment D. Quid pro quo harassment - Answer- D. Quid pro quo harassment Oscar wants to avoid discriminating against any of his employees in hiring for a team leader position in his department. He is requiring the exact same qualifications for all employees who apply. Andrea thinks the qualifications discourage women from applying for the promotion. What type of discrimination is Andrea claiming here? A. Adverse impact B. Disparate treatment C. Diverse impact D. Adverse effect - Answer- A. Adverse impact Which term best describes training that can help learners identify the most effective ways of working with people from a particular culture or country? A. Culture-specific cross-cultural training B. Global awareness training C. General cross-cultural training D. Diversity-centered training - Answer- A. Culture-specific cross-cultural training Kim believes all Asians are hard workers. This statement is an example of what? A. A perception of loss B. A stereotype C. Prejudice D. Ignorance - Answer- B. A stereotype Nick is a supervisor who has a vacant position on his team. He has been asked to identify and describe the important aspects of the position and the worker characteristics required to succeed at it. What is this called? A. Job analysis B. Job enrichment C. Job enlargement D. Job rotation - Answer- A. Job analysis Susan is new to the company, so Travis is filling her in on how things really work. He tells her about who is really in charge, whom she needs to go to with questions, and how to go about getting things done without stepping on anyone's toes. What is Travis explaining? A. The company's organizational commitment B. The company's organizational chart C. The company's organizational design D. The company's organizational structure - Answer- D. The company's organizational structure Eric is the Director of Human Resources. If he wants to help increase the organizational performance of the company he works for, what should he do? A. Advise the Finance Director to make smarter financial decisions B. Research the market's need for new or improved products and services C. Improve the company's ability to cope with growth and change D. Revise the ultimate long-range goals of the company - Answer- C. Improve the company's ability to cope with growth and change Kendra is hiring in her department and is concerned with enhancing organizational culture. Which characteristic should she focus on when evaluating applicants? A. Skills relevant to the position B. Years of work experience C. Fit within the organization D. Relationships with current employees - Answer- C. Fit within the organization Bob is working on his performance goals for this year. He should ensure his goals are ________. A. Easy and specific B. Easy and broad C. Challenging and specific D. Challenging and broad - Answer- C. Challenging and specific Sally is Jane's direct supervisor and she has a good knowledge of what Jane's job requires. This is called ________. A. Task assessment B. Task acquaintance C. Task evaluation D. Task acknowledgement - Answer- B. Task acquaintance Tom has failed to show up for scheduled team meetings twice this month. His manager, Dave, completed a form specifying the problem's history, Tom's explanation, and the company's expectations for change, along with the consequences for not improving within a specified time period. Dave gave Tom a copy of this form and placed another copy in his employee file. Which step of progressive discipline does this describe? A. Counseling B. Termination C. Suspension D. Written warning - Answer- D. Written warning Xander is Yolanda and Zeek's manager. When Xander completes Yolanda's performance review, he rates her low because he measures her against Zeek instead of measuring her against the requirements of her position. This type of human bias and error is called ________. A. The contrast effect B. The recency effect C. The halo effect D. The horns effect - Answer- A. The contrast effect The ongoing process of selecting and managing aspects of the organizational structure to facilitate organizational goal accomplishment is called ________. A. Organizational design B. Organizational change C. Formalization D. Centralization - Answer- A. Organizational design Charlie wants to enhance employee engagement in his department. What can he do to accomplish this goal? A. Give employees little authority to make decisions on tasks B. Provide employees with limited feedback on work C. Allow employees to use their unique skills and abilities D. Decrease opportunities for promotion - Answer- C. Allow employees to use their unique skills and abilities Victoria has been thinking about her employees and why they choose to stay with the company. She has been exploring the idea of organizational commitment and the three different types employees can feel toward the company. Which of the following is an example of affective commitment? A. Having a positive emotional attachment to the organization and strong identification with its values and goal B. Staying with an organization because of perceived high economic and/or social costs involved with leaving C. Feeling obliged to stay with an organization for moral or ethical reasons D. Maintaining employment due to workplace benefits and competitive pay - Answer- A. Having a positive emotional attachment to the organization and strong identification with its values and goal