CGEIT-C5 Exam Questions with
Complete Solutions12
Which of the following contract clauses should an outsourcing provider seek to minimize to cost
and improve service levels
A Operating systems and hardware refresh frequenices
B. Penalities for noncompliance
C. Gain-sharing performance bonuses
D. Charges tied to variable cost metrics - ANSWERS-C. Gain-sharing performance bonuses
Because the outsourcer will share a percentage of the achieved savings there is finanical
incentive to go above and beyond
Which of the following is the best metric of IT resource performance
A.IT personnel turnover
B. The percentage of IT personnel certified according to job needs
C. The frequency of job rotation
D. The level of stakeholder statisfaction with IT personnel skills and expertise - ANSWERS-D. The
level of stakeholder statisfaction with IT personnel skills and expertis
Stakeholders satsifaction is the ultimate goal if you get that correct than you are meeting
objectives
Which of the following is the PRIMARY objective of IT resource management
A. Ensuring personnel availability
B. Identifying sourcing alternatives
C. Identifying strategic job categories
, D. Aligning IT resources to ensure project success - ANSWERS-D. Aligning IT resources to ensure
project success
The ulitmate goal is to meet the needs of the business and to ensure that you have the
resources positioned to succeed.
How can IT resource planning be distinguised from IT project planning
A. Resource planning is demaned driven while project planning is supply driven
B. Resource is supply driving whie project planning is demand driven
C. Resource planning is the broader concept and includes project planning
D. Resource planning is retrospective while project planning is prospective - ANSWERS-D.
Resource planning is retrospective while project planning is prospective
The thought is the reach of resource is much with internal and external resources and includes a
wider range of inputs and outputs.
Which of of the following is the MAIN benefit to an enterprise implementing IT governance
A. Reducing inefficient use of resources
B. Helping to establish clear authority levels
C. Facilitating the monitoring or risk management strategies
D. Assisting in approving financial plans and budgets - ANSWERS-A. Reducing inefficient use of
resources
Also
Aligning IT w/Business
Helping to proritize requests
Reducing redundancy in portfolio
Minimize business loss..for bad project etc
Reducing the failure for IT to do what they promise
Complete Solutions12
Which of the following contract clauses should an outsourcing provider seek to minimize to cost
and improve service levels
A Operating systems and hardware refresh frequenices
B. Penalities for noncompliance
C. Gain-sharing performance bonuses
D. Charges tied to variable cost metrics - ANSWERS-C. Gain-sharing performance bonuses
Because the outsourcer will share a percentage of the achieved savings there is finanical
incentive to go above and beyond
Which of the following is the best metric of IT resource performance
A.IT personnel turnover
B. The percentage of IT personnel certified according to job needs
C. The frequency of job rotation
D. The level of stakeholder statisfaction with IT personnel skills and expertise - ANSWERS-D. The
level of stakeholder statisfaction with IT personnel skills and expertis
Stakeholders satsifaction is the ultimate goal if you get that correct than you are meeting
objectives
Which of the following is the PRIMARY objective of IT resource management
A. Ensuring personnel availability
B. Identifying sourcing alternatives
C. Identifying strategic job categories
, D. Aligning IT resources to ensure project success - ANSWERS-D. Aligning IT resources to ensure
project success
The ulitmate goal is to meet the needs of the business and to ensure that you have the
resources positioned to succeed.
How can IT resource planning be distinguised from IT project planning
A. Resource planning is demaned driven while project planning is supply driven
B. Resource is supply driving whie project planning is demand driven
C. Resource planning is the broader concept and includes project planning
D. Resource planning is retrospective while project planning is prospective - ANSWERS-D.
Resource planning is retrospective while project planning is prospective
The thought is the reach of resource is much with internal and external resources and includes a
wider range of inputs and outputs.
Which of of the following is the MAIN benefit to an enterprise implementing IT governance
A. Reducing inefficient use of resources
B. Helping to establish clear authority levels
C. Facilitating the monitoring or risk management strategies
D. Assisting in approving financial plans and budgets - ANSWERS-A. Reducing inefficient use of
resources
Also
Aligning IT w/Business
Helping to proritize requests
Reducing redundancy in portfolio
Minimize business loss..for bad project etc
Reducing the failure for IT to do what they promise
