OPERATIONS AND SUPPLY CHAIN
MANAGEMENT CERTIFICATION
EVALUATION TEST PAPER 2026
COMPLETE QUESTIONS AND CORRECT
ANSWERS
●● Why is operations management critical to an organization? Answer:
It is essential for an organization's survival as it ensures the effective
transformation of inputs into products or services that meet customer
needs.
●● Define supply chain. Answer: A supply chain is a network of
manufacturers and service providers that work together to create
products or services needed by end users.
●● What does supply chain management involve? Answer: It involves
the active management of supply chain activities and relationships to
maximize customer value and achieve a sustainable competitive
advantage.
●● What are upstream activities in a supply chain? Answer: Upstream
activities are those positioned earlier in the supply chain.
MANAGEMENT CERTIFICATION
EVALUATION TEST PAPER 2026
COMPLETE QUESTIONS AND CORRECT
ANSWERS
●● Why is operations management critical to an organization? Answer:
It is essential for an organization's survival as it ensures the effective
transformation of inputs into products or services that meet customer
needs.
●● Define supply chain. Answer: A supply chain is a network of
manufacturers and service providers that work together to create
products or services needed by end users.
●● What does supply chain management involve? Answer: It involves
the active management of supply chain activities and relationships to
maximize customer value and achieve a sustainable competitive
advantage.
●● What are upstream activities in a supply chain? Answer: Upstream
activities are those positioned earlier in the supply chain.
