business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
Page 1
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
4/9/2026 1 of 1463
,business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf Page 2
Chapter 01
Establishing Credibility
True / False Questions
1. People who cheat in school are more likely to cheat in the workplace.
True False
2.
In the post-trust era, most employees have faith in their leaders and colleagues.
True False
3. Kai, who wants to be a veterinarian, has lined up a summer internship working for a local
veterinary hospital. That kind of experience will help him develop competence.
True False
4. Kelsey pursues business opportunities aggressively because she believes that doing nothing can be
very costly. Kelsey demonstrates a focus on action.
True False
1-1
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
4/9/2026 business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
2 of 1463
,business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf Page 3
5. A manager who acts out of self-interest is more likely to be viewed as credible than one who does
not.
True False
6. Effective communicators gain trust by connecting with others.
True False
7. Nancy wants to cultivate a sense of community. Her first step should be to explain her needs to
the team.
True False
8. Someone who has an enlarged vision of those affected by his or her business activities has a sense
of accountability.
True False
9. In the phrase stakeholder view, the word stakeholder refers to someone who owns a share of the
business.
True False
10. A company president often states in her written and oral communications that she is answerable to
the people who use the company's products. By repeating this so frequently, she most likely
causes people to mistrust her.
True False
1-2
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
4/9/2026 business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
3 of 1463
, business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf Page 4
11. Character-based traits are instrumental in establishing trust in the workplace.
True False
12. It is the duty of government employees to act visibly, predictably, and understandably when
dealing with the public.
True False
13. In recent years, transparency has become the dominant business ethic for communications.
True False
14. Employees usually speak up when they observe potentially unethical behavior.
True False
15. In recent years, employees have increasingly judged their upper managers to be ethical.
True False
16. A person of integrity will have one set of values for his or her personal life and another set of
values for his or her work life.
True False
17. Because business problems are expensive and time-consuming to solve, experts recommend
avoiding open discussion of serious issues.
True False
1-3
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
4/9/2026 business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
4 of 1463
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
Page 1
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
4/9/2026 1 of 1463
,business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf Page 2
Chapter 01
Establishing Credibility
True / False Questions
1. People who cheat in school are more likely to cheat in the workplace.
True False
2.
In the post-trust era, most employees have faith in their leaders and colleagues.
True False
3. Kai, who wants to be a veterinarian, has lined up a summer internship working for a local
veterinary hospital. That kind of experience will help him develop competence.
True False
4. Kelsey pursues business opportunities aggressively because she believes that doing nothing can be
very costly. Kelsey demonstrates a focus on action.
True False
1-1
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
4/9/2026 business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
2 of 1463
,business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf Page 3
5. A manager who acts out of self-interest is more likely to be viewed as credible than one who does
not.
True False
6. Effective communicators gain trust by connecting with others.
True False
7. Nancy wants to cultivate a sense of community. Her first step should be to explain her needs to
the team.
True False
8. Someone who has an enlarged vision of those affected by his or her business activities has a sense
of accountability.
True False
9. In the phrase stakeholder view, the word stakeholder refers to someone who owns a share of the
business.
True False
10. A company president often states in her written and oral communications that she is answerable to
the people who use the company's products. By repeating this so frequently, she most likely
causes people to mistrust her.
True False
1-2
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
4/9/2026 business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
3 of 1463
, business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank.pdf Page 4
11. Character-based traits are instrumental in establishing trust in the workplace.
True False
12. It is the duty of government employees to act visibly, predictably, and understandably when
dealing with the public.
True False
13. In recent years, transparency has become the dominant business ethic for communications.
True False
14. Employees usually speak up when they observe potentially unethical behavior.
True False
15. In recent years, employees have increasingly judged their upper managers to be ethical.
True False
16. A person of integrity will have one set of values for his or her personal life and another set of
values for his or her work life.
True False
17. Because business problems are expensive and time-consuming to solve, experts recommend
avoiding open discussion of serious issues.
True False
1-3
Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
4/9/2026 business_communication_developing_leaders_for_a_networked_world_3rd_edition_cardon___test_bank
4 of 1463
