Summary Intercultural Communication 7th Edition Test Bank Updated Latest 2026–2027 A Contextual Approach Exam Questions with Verified Answers Explained High Yield Study Guide for Finals Midterms Cultural Communication Success

, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018



Test Bank
Chapter 1: The Necessity of Intercultural Communication

Multiple Choice

1. Communicating and establishing relationships with people from different cultures can lead to T T T T T T T T T T T



a number of benefits, including healthier communities, increased commerce, reduced conflict,
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and T .
a. personal growth through tolerance T T T



b. reduced illegal immigration T T



c. increased legal immigration T T



d. increased agenda setting opportunities T T T T



Ans: A T



Answer Location: Benefits of Intercultural Communication
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Learning Objective: 1-1: Describe why intercultural communication is a necessity.
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Cognitive Domain: Knowledge T T



Difficulty Level: Easy T T




2. Who is generally recognized as the founder of the academic discipline we call intercultural
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communication?
a. Edward T. Hall T T



b. James W. Neuliep T T



c. James C. McCroskey T T



d. Arthur M. Schlesinger T T T



Ans: A T



Answer Location: The Study of Intercultural Communication
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Learning Objective: 1-4: Explain the different contexts that make up the contextual model of
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intercultural communication. T



Cognitive Domain: Knowledge T T T



Difficulty Level: Easy T T




3. Communication is considered a process because . T T T T T T



a. it is contextual
T T



b. it is always developing
T T T



c. it frequently stops and starts
T T T T



d. it is verbal and nonverbal
T T T T T



Ans: B T



Answer Location: The Nature of Human Communication
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Learning Objective: 1-2: Define and discuss the nature of communication.
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Cognitive Domain: Comprehension T T



Difficulty Level: Medium T T

, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018

4. Communication is considered interactive and transactive because T T T T T T T .
a. it occurs between people
T T T



b. it is multidimensional
T T



c. it is intrapersonal
T T



d. it is flexible and adaptive
T T T T T



Ans: A T



Answer Location: The Nature of Human Communication
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Learning Objective: 1-2: Define and discuss the nature of communication.
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Cognitive Domain: Knowledge T T



Difficulty Level: Easy T T




5. A symbol can be defined as
T . T T T T T



a. a natural part of that which it represents
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b. a decoded message presenting something else
T T T T T



c. an arbitrarily selected and learned stimulus representing something else
T T T T T T T T



d. an encoded message representing something else
T T T T T T



Ans: C T



Answer Location: The Nature of Human Communication
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Learning Objective: 1-2: Define and discuss the nature of communication.
T T T T T T T T T T



Cognitive Domain: Knowledge T T



Difficulty Level: Easy T T




6. Intentional communication occurs when . T T T T



a. two or more people perceive each other
T T T T T T



b. two or more people consciously engage in interaction with each other
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c. two or more people create nonverbal symbols representing something else
T T T T T T T T T



d. two or more people use language to create symbols
T T T T T T T T T



Ans: B T



Answer Location: The Nature of Human Communication
T T T T T T



Learning Objective: 1-2: Define and discuss the nature of communication Cognitive
T T T T T T T T T T T



Domain: Knowledge T



Difficulty Level: Easy T T




7. There are at least five different contexts that influence intercultural communication, including
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the cultural context, the microcultural context, the environmental context, the sociorelational
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context, and the . T T T



a. perceptual context T



b. historical context T



c. personal context T



d. situational context T T



Ans: A T



Learning Objective: 1-4: Explain the different contexts that make up the contextual model of
T T T T T T T T T T T T T T



intercultural communication. T



Cognitive Domain: Knowledge T T T



Difficulty Level: Easy T T

, Instructor Resources
Neuliep, Intercultural Communication, 7e
SAGE Publishing, 2018

8. Culture can be defined as an accumulated pattern of
T .
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a. contexts, situations, and environments
T T T



b. processes, dynamics, and intentions T T T



c. languages, schools, and laws T T T



d. values, beliefs, and behaviors
T T T T



Ans: D
T



Answer Location: A Contextual Model of Intercultural Communication
T T T T T T T



Learning Objective: 1-4: Explain the different contexts that make up the contextual model of
T T T T T T T T T T T T T T



intercultural communication. T



Cognitive Domain: Knowledge T T T



Difficulty Level: Easy T T




9. The verbal and nonverbal symbols with which members of a culture communicate are
T T T T T T T T T T T T T .
a. taught informallyT



b. shared universally T



c. culture bound T



d. universally expressed T T



Ans: C
T



Answer Location: Verbal and Nonverbal Symbol Systems
T T T T T T T



Learning Objective: 1-3: Define and discuss the nature of culture.
T T T T T T T T T T



Cognitive Domain: Knowledge T T



Difficulty Level: Easy T T




10. The environmental context in the model of intercultural communication includes the
T T T T T T T T T T T .
a. intrinsic and extrinsic cultural context
T T T T



b. the intimate sociorelationships that people develop in the culture
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c. the physical geography, architecture, landscape and climate of the culture
T T T T T T T T T



d. the landmark institutions of a culture (e.g., schools, malls, ballparks)
T T T T T T T T T T



Ans: C
T



Answer Location: A Contextual Model of Intercultural Communication
T T T T T T T



Learning Objective: 1-4: Explain the different contexts that make up the contextual model of
T T T T T T T T T T T T T T



intercultural communication. T



Cognitive Domain: Knowledge T T T



Difficulty Level: Easy T T




11. Increased uncertainty during intercultural communication is typically associated with
T T T T T T T T



.
a. increased use of verbal symbols T T T T



b. increased use of nonverbal symbols T T T T



c. decreased volume of voice T T T



d. increased anxiety T T



Ans: D
T



Answer Location: Intercultural Communication and Uncertainty
T T T T T



Learning Objective: 1-4: Explain the different contexts that make up the contextual model of
T T T T T T T T T T T T T T



intercultural communication. T



Cognitive Domain: Comprehension T T