Concepts
Five major steps for patient education process are ? - correct answer ✔✔ 1. Assessment gather
info about the patients health care needs and abilities
2. Planning
3. Implementation
4. Evaluation
5. Documentation, when documenting education in a patient chart, the medical assistant should
record what info that was taught
You must involve the patient for the educational process to what ? - correct answer ✔✔ Occur
An example of denial is ? - correct answer ✔✔ Refusing to acknowledge an unpleasant fact of
life in order to delay facing it
Abraham Maslow found ? - correct answer ✔✔ That understanding the education process, by
determining that people are motivated by certain basic needs
If you cannot answer a patient's question ? - correct answer ✔✔ Do not guess
Do not pretend
Ask somebody who can
You should ask a doctor or nurse for clarification
Factors that can hinder education ? - correct answer ✔✔ Language barrier
Anxiety
Excessive pain