RMA Exam: Patient Education Questions 2026 – Practice Guide and Study
Material
The process of acquiring information from a patient to determine health-care needs and
abilities is called:
a. assessment
b. documentation
c. evaluation
d. planning - correct answer ✔✔ A
An environment conductive to learning is characterized by:
a. music
b. activity
c. privacy
d. noise - correct answer ✔✔ B
Properly written patient educational materials should:
a. include charts or diagrams
b. be lengthy
c. include paragraphs rather than outlined information
d. include medical terms and phrases
e. focus on key points - correct answer ✔✔ E
When evaluating a patient's progress in a patient educational program, if you discover
noncompliance, this means that the patient is:
a. having a reaction to prescribed medication
b. progressing quickly and healing properly
, c. following the instructions exactly as they were provided
d. not following prescribed orders
e. not progressing as quickly as expected - correct answer ✔✔ D
The best way to enforce verbal instructions for a patient is to:
a. explain the directions using pronounced body language
b. reassure the patient using constant therapeutic touch
c. provide the patient with written instructions
d. ask the patient to call the office in a couple of days to see if they are any questions - correct
answer ✔✔ C
When developing written patient educational materials, it is most important to consider:
a. the patient's gender
b. including as many topics as possible in the same written brochure to avoid questions
c. the patient's cognitive level of understanding
d. incorporating more complex medical terminology in the information - correct answer ✔✔ C
As the best way to document that a patient received written instructions to take home, you
should:
a. have the patient sign a document, to be placed in the patient's chart to verifying the receipt
of materials
b. conduct a follow-up phone call to the patient
c. have the receptionist file a note in the patient's chart
d. have the patient answer questions about the materials to see if he/she read the information
e. write an entry in the patient's chart stating the patient received the materials - correct
answer ✔✔ A
Material
The process of acquiring information from a patient to determine health-care needs and
abilities is called:
a. assessment
b. documentation
c. evaluation
d. planning - correct answer ✔✔ A
An environment conductive to learning is characterized by:
a. music
b. activity
c. privacy
d. noise - correct answer ✔✔ B
Properly written patient educational materials should:
a. include charts or diagrams
b. be lengthy
c. include paragraphs rather than outlined information
d. include medical terms and phrases
e. focus on key points - correct answer ✔✔ E
When evaluating a patient's progress in a patient educational program, if you discover
noncompliance, this means that the patient is:
a. having a reaction to prescribed medication
b. progressing quickly and healing properly
, c. following the instructions exactly as they were provided
d. not following prescribed orders
e. not progressing as quickly as expected - correct answer ✔✔ D
The best way to enforce verbal instructions for a patient is to:
a. explain the directions using pronounced body language
b. reassure the patient using constant therapeutic touch
c. provide the patient with written instructions
d. ask the patient to call the office in a couple of days to see if they are any questions - correct
answer ✔✔ C
When developing written patient educational materials, it is most important to consider:
a. the patient's gender
b. including as many topics as possible in the same written brochure to avoid questions
c. the patient's cognitive level of understanding
d. incorporating more complex medical terminology in the information - correct answer ✔✔ C
As the best way to document that a patient received written instructions to take home, you
should:
a. have the patient sign a document, to be placed in the patient's chart to verifying the receipt
of materials
b. conduct a follow-up phone call to the patient
c. have the receptionist file a note in the patient's chart
d. have the patient answer questions about the materials to see if he/she read the information
e. write an entry in the patient's chart stating the patient received the materials - correct
answer ✔✔ A
