2026 Wellcare ACT Mastery Exam with correct answers 100% 2026

2026 Wellcare ACT Mastery Exam with correct answers 100% 2026 Annually, brokers are required to complete a Wellcare Contract Recertification case in: A. Salesforce B. W C. Centene Workbench (CWB) D. Sales Material Ordering Portal - Correct Answer C. Centene Workbench (CWB) Brokers must meet all required contracting, training, and certification required every two years. TRUE FALSE - Correct Answer FALSE Brokers/agents can submit a support ticket online through their Centene Workbench (CWB) portal. TRUE FALSE - Correct Answer TRUE When an agent self-reports a compliance issue in good faith, that may be considered a mitigating factor to any disciplinary action. TRUE FALSE - Correct Answer TRUE A reported non-compliant behavior investigation that results in a ____ disposition is one where the investigation produced evidence that the alleged misconduct occurred.A. FoundedB. UnfoundedC. Unprofessional/Inappropriate BehaviorD. Inconclusive - Correct Answer A. Founded At ____, brokers/agents offer plan information upon request only while at a table, booth, kiosk, or RV. A. Formal Sales Events B. Informal Sales Events C. Educational Events - Correct Answer B. Informal Sales Events When participating in sales appointments, brokers/agents are required to bring to the appointment and leave with the beneficiary an Enrollment Guide and Application with a Business Reply Envelope (BRE). TRUE FALSE - Correct Answer TRUE A Business Reply Card (BRC) or a request to receive additional information is valid for 24 months following the date of the beneficiary's signature date or the date of the beneficiary's initial request for information. TRUE FALSE - Correct Answer FALSE The Third-Party Marketing Organization (TPMO) disclaimer must be used by any TPMO that sells plans on behalf of more than one Medicare Advantage (MA) plan provider. TRUE FALSE - Correct Answer TRUE Brokers/agents must inform Wellcare of all marketing/sales events at which plans or materials will be presented or distributed. This includes: A. Formal Sales Events B. Informal Sales Events C. Both Formal and Informal Sales Events D. None - Correct Answer C. Both Formal and Informal Sales Events. Agents and brokers must discuss a Centers for Medicare & Medicaid Services (CMS) developed list of items during the marketing and sale of a Medicare Advantage (MA) or Part D plan at the end of the enrollment process. TRUE FALSE - Correct Answer False Regarding the Disaster/Emergency (DST) Special Election Period (SEP), beneficiaries are automatically eligible for this SEP solely by residing in the area affected by the emergency/disaster order. TRUE FALSE - Correct Answer FALSE Prior to completing the enrollment, confirm all of the beneficiary's providers are in-network. TRUE FALSE - Correct Answer TRUE A Scope of Appointment (SOA) is not needed for personal and individual sales appointments with existing clients/members. TRUE FALSE - Correct Answer FALSE Low-Income Subsidy (LIS), which is often referred to as Extra Help, does not apply to Part C but eliminates all Part D plan premiums. TRUE FALSE - Correct Answer False Confirm you have the member's current ___ in our systems to ensure they receive resources timely throughout and beyond their onboarding journey. A. Mobile phone number B. Social media ID C. Email address D. Both A and C - Correct Answer D. Both A and C. Grievance requests, or any evidence concerning a grievance, must be filed orally or in writing no later than ___ calendar days from the date of the event or the date the member is made aware of the issue. A. 60 B. 90 C. 120 D. 180 - Correct Answer A. 60 All Medicare grievances will be resolved within ___ days from the date the plan is made aware of the issue. A. 30 B. 60 C. 90 D. 120 - Correct Answer A. 30 For 2026, Wellcare has 41 new plans going to market. TRUE FALSE - Correct Answer True Members who have Low-Income Subsidy (LIS) and enroll in a Prescription Drug Plan (PDP) other than Wellcare's ___ plan may pay a premium regardless of LIS subsidy status. A. Classic B. Value Script - Correct Answer A. Classic For 2026, preferred networks include: A. Walgreens B. CVS C. Some Grocery Chains D. All of these - Correct Answer D. All of these Wellcare's ___ Prescription Drug Plan (PDP) is designed for Low-Income Subsidy (LIS) members. A. Classic B. Value Script - Correct Answer A. Classic Exclusively aligned enrollment includes the use of several strategies to integrate coverage of Medicare and Medicaid benefits, such as fully integrated enrollee materials, single ID cards, and unified appeal and grievance processes. TRUE FALSE - Correct Answer TRUE The Medicare Prescription Payment Plan, while not a cost savings program, is a payment option that could help manage out-of-pocket Part D costs by allowing members who opt-in to spread prescription expenses across monthly payments. TRUE FALSE - Correct Answer TRUE In 2026, Medicare Advantage Part D (MAPD) plans will adopt one of five distinct form