MENG 540 Final EXAM Newest 2026 Complete Questions
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Terms in this set (100)
540 Mission To help you transition from being an engineering-trained individual contributor
to effectively managing and leading others.
What were the issues with the James Webb Telescope? 5B over budget, low work process efficiency, screws fell off the telescope
shield when shaken, no one would share bad news/low team trust
What was Greg Robinson able to do for the James he was able to improve team trust with wise leadership; work process
Webb Telescope? efficiency increased and managers were more willing to share bad news;
successful launch on christmas day 2021
Difficult Conversation guide Create a constructive climate for authentic conversation; frame the
conversation; state the issue; listen, discuss, resolve; agree on action plan;
close
Authority power to influence or command
Sources of Authority positive presence, confidence & courage, care for humans, deep desire to help
your team succeed, your technical and management expertise, your
position/title
What helped strengthen Greg robinson's sources of He would sit with his colleagues during lunch; he cared about people and
authority? people were able to share bad news with him
Satya Nadella relevance Valued continued learning and a "growth mindset"
5 learnings from Eugene Kranz's leadership Pre-Crisis Planning, Mission-Focus, Template for superior team (develop a
competence standard), Engage/Empower/Lead, Be Effective: use all tools.
How did Eugene Kranz's changes contribute to Apollo Uniformity of decision making + seamless decision handoffs, minimized "us" vs.
13's safe return? "them" & sense of owning the position, strengthened focus on mission, full use
of individual capabilities
, Google's Keys to an Effective Team (5) Psychological Safety, Dependability, Structure & Clarity, Meaning of Work,
Impact of Work.
5 dysfunctions of a team 1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results
How to prevent the 5 dysfunctions of a team Establish vulnerability based trust, encourage healthy conflict, earn
commitment, foster peer to peer accountability, focus on team results.
Leading Teams Note, Polzer: Sustained Effectiveness Quality of team's output, team members abilities to increase their capacity to
requires attention to 3 dimensions--what are these? work together effectively over time, the extent to which the team meets its
members individual needs.
What 3 things should a manager consider when Task complexity, task interdependence, task objectives
determining if a team is required?
What should a manager consider when choosing team Individual Skills (IP and technical skills), Diversity, Leadership Arrangement
members
Process Losses Process losses refer to reductions in group performance due to problems of
coordination, communication and motivation. Formal Team processes can
mitigate process losses.
What do effective virtual teams do? establish common ground despite their dispersed locations and/or cultures.
Appropriate IT can help develop common ground and improve virtual team
interaction
5 Leadership Practices (kouzes & posner) Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others
to Act, Encourage the Heart
5 Functions of management Plan, Organize, Staff, Direct, Control (monitoring results vs. plan, corrective
action/re-planning)
What is significant about Hubert Joly and Best Buy Hubert Joly turned Best Buy around by treating humans with dignity, added
Purpose/meaning. He used leadership tools to change oh the company was
managed. His #1 tool was intrinsic motivation.
Because of today's access to technology and the ever- The role of a manager is to be adaptive and primarily to be a coach. They can
changing market, how has the role of a manager no longer "command and control".
changed? (Based on The Leader as a Coach, HBR)
Based on The Leader as a Coach, HBR--what is the best Situational Coaching, which refers to striking a fine balance between directive
type of coaching in their outlined framework? and nondirective coaching.
Directive Coaching This takes place primarily through "telling", and mentoring generally falls into
this category. A couple downsides to this include the fact that it unleashes little
energy from the person being coached, and it assumes that the person being
coached knows less (not always true in an ever changing marketplace).
and Correct Detailed Answers (Verified Answers) |Already
Graded A+
Leave the first rating
Save
Students also studied
CON 1300 Exam Study Guide A200 Exam 2 SCMN 2150 Exam 2 Robert Straw Ch
Teacher 49 terms Teacher 92 terms Teacher 41 terms Te
HARUN_MBURU Preview pollynyawira93 Preview fred_moses Preview
Terms in this set (100)
540 Mission To help you transition from being an engineering-trained individual contributor
to effectively managing and leading others.
What were the issues with the James Webb Telescope? 5B over budget, low work process efficiency, screws fell off the telescope
shield when shaken, no one would share bad news/low team trust
What was Greg Robinson able to do for the James he was able to improve team trust with wise leadership; work process
Webb Telescope? efficiency increased and managers were more willing to share bad news;
successful launch on christmas day 2021
Difficult Conversation guide Create a constructive climate for authentic conversation; frame the
conversation; state the issue; listen, discuss, resolve; agree on action plan;
close
Authority power to influence or command
Sources of Authority positive presence, confidence & courage, care for humans, deep desire to help
your team succeed, your technical and management expertise, your
position/title
What helped strengthen Greg robinson's sources of He would sit with his colleagues during lunch; he cared about people and
authority? people were able to share bad news with him
Satya Nadella relevance Valued continued learning and a "growth mindset"
5 learnings from Eugene Kranz's leadership Pre-Crisis Planning, Mission-Focus, Template for superior team (develop a
competence standard), Engage/Empower/Lead, Be Effective: use all tools.
How did Eugene Kranz's changes contribute to Apollo Uniformity of decision making + seamless decision handoffs, minimized "us" vs.
13's safe return? "them" & sense of owning the position, strengthened focus on mission, full use
of individual capabilities
, Google's Keys to an Effective Team (5) Psychological Safety, Dependability, Structure & Clarity, Meaning of Work,
Impact of Work.
5 dysfunctions of a team 1. Absence of trust
2. Fear of conflict
3. Lack of commitment
4. Avoidance of accountability
5. Inattention to results
How to prevent the 5 dysfunctions of a team Establish vulnerability based trust, encourage healthy conflict, earn
commitment, foster peer to peer accountability, focus on team results.
Leading Teams Note, Polzer: Sustained Effectiveness Quality of team's output, team members abilities to increase their capacity to
requires attention to 3 dimensions--what are these? work together effectively over time, the extent to which the team meets its
members individual needs.
What 3 things should a manager consider when Task complexity, task interdependence, task objectives
determining if a team is required?
What should a manager consider when choosing team Individual Skills (IP and technical skills), Diversity, Leadership Arrangement
members
Process Losses Process losses refer to reductions in group performance due to problems of
coordination, communication and motivation. Formal Team processes can
mitigate process losses.
What do effective virtual teams do? establish common ground despite their dispersed locations and/or cultures.
Appropriate IT can help develop common ground and improve virtual team
interaction
5 Leadership Practices (kouzes & posner) Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others
to Act, Encourage the Heart
5 Functions of management Plan, Organize, Staff, Direct, Control (monitoring results vs. plan, corrective
action/re-planning)
What is significant about Hubert Joly and Best Buy Hubert Joly turned Best Buy around by treating humans with dignity, added
Purpose/meaning. He used leadership tools to change oh the company was
managed. His #1 tool was intrinsic motivation.
Because of today's access to technology and the ever- The role of a manager is to be adaptive and primarily to be a coach. They can
changing market, how has the role of a manager no longer "command and control".
changed? (Based on The Leader as a Coach, HBR)
Based on The Leader as a Coach, HBR--what is the best Situational Coaching, which refers to striking a fine balance between directive
type of coaching in their outlined framework? and nondirective coaching.
Directive Coaching This takes place primarily through "telling", and mentoring generally falls into
this category. A couple downsides to this include the fact that it unleashes little
energy from the person being coached, and it assumes that the person being
coached knows less (not always true in an ever changing marketplace).
