Summary Celpip All in One Guide

CELPIP TEMPLATE
E-mail for complaint/suggestion

Dear Mr/Ms
Opening sentence
I am writing this email to complain to you regarding ________________ (here you can
mention your problem or complain)
I am writing you to express a concern I have about ________ (Poor service/product) {you
can mention here your concern or dissatisfaction}
Body

 In case of service (once)
It is very sad to say such kind of service was not expected from such a big company like you.

 In case of service (repeatedly)
I have faced this problem many a time even I complained but did not get any positive
response.

 In case the product is faulty
I found the product not up to the mark and quality is also poor.

 In case you want product to return.
It would be highly appreciable if you get the product returned.
Closing

 In case of product sale
I hope you would exchange the product

 In case of service
I hope you would focus on your weaker sections and provide better service in future.
I hope you would accept my advice for the sake of well-being of______ (company’s name or
service)


Regards,




Contact: DALJEET SINGH @ 98149-27250