Statistical Process Control – Exam 1 – Complete Questions and
Solutions – 2025/2026
What is Communication Apprehension - correct answer ✔✔ the fear or anxiety associated with
real or anticipated communication with others
Traitlike Communication Apprehension - correct answer ✔✔ When a person is anxious about
speaking in front of a certain group (e.g., classmates, coworkers) or person (e.g., professor, boss,
parent, etc.).
Situational Communication Apprehension - correct answer ✔✔ A short-lived anxiety that occurs
during a specific encounter. Examples include interviews, speaking to a professor about an
assignment, or speaking to a significant other about a situation.
Context-based Communication Apprehension - correct answer ✔✔ When a person is anxious
whenever he or she has to speak in a particular setting. Examples include public speaking,
meetings, group discussion situations, and one-on-one situations.
Systematic desensitization - correct answer ✔✔ The idea of getting used to doing something
Cognitive restructuring - correct answer ✔✔ To change the way we think
Communication - correct answer ✔✔ The process of sending and receiving verbal; and
nonverbal messages to create shared meaning.
67 to 93% of our communication is nonverbal
Intrapersonal - correct answer ✔✔ communication with one's self
, Interpersonal - correct answer ✔✔ comminution between people with an identifiable
relationship
Impersonal - correct answer ✔✔ communication about general topics
Small group - correct answer ✔✔ communication that occurs in groups of three to ten
Computer-Mediated Communication - correct answer ✔✔ Communication that occurs when
using technology that facilitates communication and interactive sharing through networks,
email, texting, etc.
Public - correct answer ✔✔ Communication to an audience of ten or more
Intercultural Communication - correct answer ✔✔ Communication that occurs whenever two or
more people from different cultures interact
Mass - correct answer ✔✔ Communication produced and transmitted via media to large
audiences
Impromptu - correct answer ✔✔ speaking with limited preparation
Manuscript - correct answer ✔✔ speaking from a manuscript written out in its entirety
Memorized - correct answer ✔✔ speaking a full manuscript from memory
Extemporaneou - correct answer ✔✔ speaking from an outline after careful research and
preparation
o Considered the best...Dr. Martin Luther King's "I Have a Dream"
Solutions – 2025/2026
What is Communication Apprehension - correct answer ✔✔ the fear or anxiety associated with
real or anticipated communication with others
Traitlike Communication Apprehension - correct answer ✔✔ When a person is anxious about
speaking in front of a certain group (e.g., classmates, coworkers) or person (e.g., professor, boss,
parent, etc.).
Situational Communication Apprehension - correct answer ✔✔ A short-lived anxiety that occurs
during a specific encounter. Examples include interviews, speaking to a professor about an
assignment, or speaking to a significant other about a situation.
Context-based Communication Apprehension - correct answer ✔✔ When a person is anxious
whenever he or she has to speak in a particular setting. Examples include public speaking,
meetings, group discussion situations, and one-on-one situations.
Systematic desensitization - correct answer ✔✔ The idea of getting used to doing something
Cognitive restructuring - correct answer ✔✔ To change the way we think
Communication - correct answer ✔✔ The process of sending and receiving verbal; and
nonverbal messages to create shared meaning.
67 to 93% of our communication is nonverbal
Intrapersonal - correct answer ✔✔ communication with one's self
, Interpersonal - correct answer ✔✔ comminution between people with an identifiable
relationship
Impersonal - correct answer ✔✔ communication about general topics
Small group - correct answer ✔✔ communication that occurs in groups of three to ten
Computer-Mediated Communication - correct answer ✔✔ Communication that occurs when
using technology that facilitates communication and interactive sharing through networks,
email, texting, etc.
Public - correct answer ✔✔ Communication to an audience of ten or more
Intercultural Communication - correct answer ✔✔ Communication that occurs whenever two or
more people from different cultures interact
Mass - correct answer ✔✔ Communication produced and transmitted via media to large
audiences
Impromptu - correct answer ✔✔ speaking with limited preparation
Manuscript - correct answer ✔✔ speaking from a manuscript written out in its entirety
Memorized - correct answer ✔✔ speaking a full manuscript from memory
Extemporaneou - correct answer ✔✔ speaking from an outline after careful research and
preparation
o Considered the best...Dr. Martin Luther King's "I Have a Dream"
