TESTBANK FOR MANAGEMENT 12TH EDITION (JOHN WILEY & SONS 2012) BY JOHN SCHERMERHORN, ISBN NO; 9781118113929 | COMPLETE QUESTIONS WITH 100% VERIFIED ANSWERS | COMPLETE CHAPTERS

TESTBANK FOR MANAGEMENT 12TH EDITION (JOHN WILEY & SONS 2012) BY JOHN SCHERMERHORN, ISBN NO; 9781118113929 | COMPLETE QUESTIONS WITH 100% VERIFIED ANSWERS | COMPLETE CHAPTERS Ch01: Introducing Management True or False Questions 1. Intellectual capital is a personal asset for individuals. Answer: True Page: 5 Learning Objective: 1.1 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 2. Commitment represents your talents or job-relevant capabilities. Answer: False Page: 5 Learning Objective: 1.1 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 3. A knowledge worker is a person whose physical capabilities are the most critical assets. Answer: False Page: 5 Learning Objective: 1.1 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 4. Tech IQ is the ability to use technology and commitment to stay informed on the latest technological developments. Answer: True Page: 6 Learning Objective: 1.1 Difficulty: Easy AACSB: Use of information technology Bloom’s Taxonomy: Knowledge 5. National boundaries hardly count anymore in the world of business. Answer: True Page: 6 Learning Objective: 1.1 Difficulty: Moderate AACSB: Dynamics of the global economy Bloom’s Taxonomy: Knowledge 6. Minorities constitute less than one-third of the U.S. population. Answer: False Page: 9 Learning Objective: 1.1 Difficulty: Easy AACSB: Multicultural and diversity understanding Bloom’s Taxonomy: Knowledge 7. The first leaf in the shamrock organization consists of a core group of “freelancers” and “independent contractors.” Answer: False Page: 10 Learning Objective: 1.1 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 8. In a free-agent economy, people do not change jobs very often. Answer: False Page: 10 Learning Objective: 1.1 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 9. All organizations are open systems that interact with their environments. Answer: True Page: 11 Learning Objective: 1.2 Difficulty: Easy AACSB: Communication abilities Bloom’s Taxonomy: Knowledge 10. Performance effectiveness is defined as the quantity and quality of outputs relative to the cost of inputs. Answer: False Page: 12 Learning Objective: 1.2 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 11. If a company fails to achieve its desired goals but manages to preserve its resources, we can say that its productivity is effective but not efficient. Answer: False Page: 12 Learning Objective: 1.2 Difficulty: Moderate AACSB: Analytic skills Bloom’s Taxonomy: Comprehension 12. Performance efficiency is an output measure of resource cost associated with goal accomplishment. Answer: False Page: 13 Learning Objective: 1.2 Difficulty: Moderate AACSB: Analytic skills Bloom’s Taxonomy: Comprehension 13. In the context of present day organizational trends, organizations and their members are networked for intense, real-time communication and coordination. Answer: True Page: 13 Learning Objective: 1.2 Difficulty: Moderate AACSB: Communication abilities Bloom’s Taxonomy: Knowledge 14. A manager is a person who supports, activates, and is responsible for the work of others. Answer: True Page: 14 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 15. Middle managers are in charge of overseeing the overall operations of the organization. Answer: False Page: 14 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 16. The top managers of an organization constitute an executive team that is not accountable to any higher authority in the organization. Answer: False Page: 14 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 17. Top managers are supposed to set strategy and lead the organization consistent with its purpose and mission. Answer: True Page: 14 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 18. Typical job titles for middle managers include department head, team leader, and supervisors. Answer: False Page: 15 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 19. Line managers are responsible for work that makes a direct contribution to the organization’s outputs. Answer: True Page: 15 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 20. Functional managers are primarily involved in using their special technical expertise to advise and support line workers. Answer: False Page: 15 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 21. Effective managers successfully help others achieve both high performance and satisfaction in their work. Answer: True Page: 16 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 22. The upside-down pyramid view of organizations shows customers at the top being served by workers who are supported by managers. Answer: True Page: 17 Learning Objective: 1.3 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 23. The top managers are primarily responsible for all the four management functions and the other managers are in charge of any one of the functions. Answer: False Page: 18 Learning Objective: 1.4 Difficulty: Easy AACSB: Analytic skills Bloom’s Taxonomy: Knowledge 24. Through controlling, a manager identifies desired results and ways to achieve them.