PHR/SPHR EXAM: Learning & Development 2026 correct answers
Career management and planning are two L&D activities that best promote which of the
following outcomes?
A. Business continuity
B. Retention
C. Return on investment
D. Employee training - correct answers A. Business continuity
Which of the following would be the most likely reason a company has chosen training as an
intervention strategy?
A. There is a high turnover rate in certain departments.
B. There is a lack of motivation within the workforce.
C. There is a gap between worker skills and organizational needs.
D. The employees do not have the proper resources to do their jobs. - correct answers C. There
is a gap between worker skills and organizational needs.
What is the purpose of identifying the percentage of internal candidates that fill leadership
positions prior to implementing a leadership development program?
A. Doing so allows for effectiveness to be measured.
B. Doing so will determine whether the program is necessary.
C. Doing so allow for a baseline comparison after an initiative has been implemented.
D. Doing so will increase participation. - correct answers C. Doing so allow for a baseline
comparison after an initiative has been implemented.
, One of your senior leaders has come to you with a career development plan for her employees.
She would like your feedback to ensure that she has covered the future needs for the
employee's development. The senior leader is displaying high degrees of what?
A. Dependence
B. Extroversion
C. Autonomy
D. Self-determination - correct answers D. Self-determination
The most common reason for the failure of organizational-change initiatives is which of the
following?
A. The strategic plan was not communicated to employees.
B. Organization leaders did not support the change.
C. No training system was in place.
D. Employees were not prepared for the change. - correct answers D. Employees were not
prepared for the change.
__________ is one of several learning organization characteristics.
A. An assessment center
B. Massed practice
C. Systems thinking
D. Programmed instruction - correct answers C. Systems thinking
Which of the following should be included in a supervisory training program?
A. Conflict management
B. Budgeting
Career management and planning are two L&D activities that best promote which of the
following outcomes?
A. Business continuity
B. Retention
C. Return on investment
D. Employee training - correct answers A. Business continuity
Which of the following would be the most likely reason a company has chosen training as an
intervention strategy?
A. There is a high turnover rate in certain departments.
B. There is a lack of motivation within the workforce.
C. There is a gap between worker skills and organizational needs.
D. The employees do not have the proper resources to do their jobs. - correct answers C. There
is a gap between worker skills and organizational needs.
What is the purpose of identifying the percentage of internal candidates that fill leadership
positions prior to implementing a leadership development program?
A. Doing so allows for effectiveness to be measured.
B. Doing so will determine whether the program is necessary.
C. Doing so allow for a baseline comparison after an initiative has been implemented.
D. Doing so will increase participation. - correct answers C. Doing so allow for a baseline
comparison after an initiative has been implemented.
, One of your senior leaders has come to you with a career development plan for her employees.
She would like your feedback to ensure that she has covered the future needs for the
employee's development. The senior leader is displaying high degrees of what?
A. Dependence
B. Extroversion
C. Autonomy
D. Self-determination - correct answers D. Self-determination
The most common reason for the failure of organizational-change initiatives is which of the
following?
A. The strategic plan was not communicated to employees.
B. Organization leaders did not support the change.
C. No training system was in place.
D. Employees were not prepared for the change. - correct answers D. Employees were not
prepared for the change.
__________ is one of several learning organization characteristics.
A. An assessment center
B. Massed practice
C. Systems thinking
D. Programmed instruction - correct answers C. Systems thinking
Which of the following should be included in a supervisory training program?
A. Conflict management
B. Budgeting
