SESSION CERTIFICATION SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
⩥ chain of command. Answer: the line of authority in the facility which
addresses to whom each employee/department reports
⩥ culture change. Answer: a philosophy that focuses on providing
"person-centered" care to residents and creating a positive work
environment for healthcare workers
⩥ Health Insurance Portability and Accountability Act. Answer: law that
requires health information to be kept secure and private
⩥ interdisciplinary team. Answer: professionals from each discipline
within the nursing facility who meet to discuss and plan the care of the
resident
⩥ Long term care. Answer: care for persons who require 24 hour care
and assistance
⩥ ombundsman. Answer: resident advocate who investigates complaints
and assists to achieve agreement between parties, often defending the
rights of residents
, ⩥ palliative care. Answer: care that focuses on the comfort and dignity
of the person rather than curing him or her
⩥ projection. Answer: seeing feelings in others that are really your own
⩥ regression. Answer: going back to an old immature behavior
⩥ repression. Answer: blocking painful thoughts or feelings from the
mind
⩥ standard 14. Answer: law that lays out all the responsibilities of the
CNA and what they are not allowed to do
⩥ Omnibus Budget Reconciliation Act. Answer: law passed by federal
government establishing minimum standards for nursing home care and
for nursing assistant training
⩥ Types of Abuse. Answer: verbal, involuntary seclusion, physical,
mental, neglect, misappropriation, sexual
⩥ causative agent. Answer: a biological agent that causes a disease