Elite Academic Institute 068 053 8213 /0717 513 144/ 061 262 1185
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Educating the world for a better change
,Elite Academic Institute 068 053 8213 /0717 513 144/ 061 262 1185
WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore, the documents provided here including past assignments, tests
and notes are intended SOLELY for educational purposes and as a guide to help
students understand academic concepts and improve their writing skills. These
materials should not be submitted as final work, as doing so may constitute academic
dishonesty. Students are encouraged to use them as reference points, develop their
own understanding and produce original work that reflects their knowledge and critical
thinking. Students are also encouraged to regenerate their own (personalized)
solutions paying particular attention to module contents as prescribed by module
facilitators, lecturers and supervisors. If this document is plagiarized by the users and
fails, ELITE ACADEMIC INSTITUTE should not be rendered accountable since the
contents in this document only give learners a kick-start on what is expected of them
from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE ALL THE INFORMATION IN
THIS DOCUMENT IN WRITING THEIR ASSIGNMENTS
Educating the world for a better change
, Elite Academic Institute 068 053 8213 /0717 513 144/ 061 262 1185
Table of Contents
Question 1.1 ............................................................................................................... 4
Customer Service Strategy for the South African Automotive Industry During Silicon
Shortages ................................................................................................................... 4
Perspective on Customer Service Strategy in Supply Chain Management ................ 4
Application to the South African Automotive Industry ................................................. 6
Question 1.2 ............................................................................................................... 8
The Role of Forecasting Techniques in Planning Demand During Silicon Shortages 8
Theoretical Perspective on Forecasting in Supply Chain Management ..................... 8
Application to the Manufacturing and Construction Industries in South Africa ........... 9
Question 1.3 ............................................................................................................. 11
The Role of Inventory Management in Planning and Mitigating Supply Chain
Uncertainties ............................................................................................................ 11
Theoretical Role of Inventory Management in Supply Chain Planning ..................... 12
Application to the Automotive, Manufacturing, and Construction Industries in South
Africa ........................................................................................................................ 13
Question 1.4 ............................................................................................................. 15
Forecasting Techniques to Support Planning During Silicon Supply Chain Disruptions
................................................................................................................................. 15
Overview of Forecasting Techniques in Supply Chain Management ....................... 15
Causal Forecasting Techniques ............................................................................... 16
Collaborative Planning, Forecasting, and Replenishment (CPFR) ........................... 16
Adaptive and Trend-Adjusted Forecasting Techniques ............................................ 16
Application to South African Industries Affected by Silicon Shortages ..................... 17
References ............................................................................................................... 19
Educating the world for a better change
ademic In
Ac sti
te
tu
Eli
te
W
er
de
a
h
eG M
raduates Ar e
Educating the world for a better change
,Elite Academic Institute 068 053 8213 /0717 513 144/ 061 262 1185
WARNING: PLEASE NOTE THAT PLAGIARISM IS A SERIOUS ACADEMIC
OFFENSE, therefore, the documents provided here including past assignments, tests
and notes are intended SOLELY for educational purposes and as a guide to help
students understand academic concepts and improve their writing skills. These
materials should not be submitted as final work, as doing so may constitute academic
dishonesty. Students are encouraged to use them as reference points, develop their
own understanding and produce original work that reflects their knowledge and critical
thinking. Students are also encouraged to regenerate their own (personalized)
solutions paying particular attention to module contents as prescribed by module
facilitators, lecturers and supervisors. If this document is plagiarized by the users and
fails, ELITE ACADEMIC INSTITUTE should not be rendered accountable since the
contents in this document only give learners a kick-start on what is expected of them
from their areas of specialty.
CAUTION: STUDENTS ARE NOT MANDATED TO USE ALL THE INFORMATION IN
THIS DOCUMENT IN WRITING THEIR ASSIGNMENTS
Educating the world for a better change
, Elite Academic Institute 068 053 8213 /0717 513 144/ 061 262 1185
Table of Contents
Question 1.1 ............................................................................................................... 4
Customer Service Strategy for the South African Automotive Industry During Silicon
Shortages ................................................................................................................... 4
Perspective on Customer Service Strategy in Supply Chain Management ................ 4
Application to the South African Automotive Industry ................................................. 6
Question 1.2 ............................................................................................................... 8
The Role of Forecasting Techniques in Planning Demand During Silicon Shortages 8
Theoretical Perspective on Forecasting in Supply Chain Management ..................... 8
Application to the Manufacturing and Construction Industries in South Africa ........... 9
Question 1.3 ............................................................................................................. 11
The Role of Inventory Management in Planning and Mitigating Supply Chain
Uncertainties ............................................................................................................ 11
Theoretical Role of Inventory Management in Supply Chain Planning ..................... 12
Application to the Automotive, Manufacturing, and Construction Industries in South
Africa ........................................................................................................................ 13
Question 1.4 ............................................................................................................. 15
Forecasting Techniques to Support Planning During Silicon Supply Chain Disruptions
................................................................................................................................. 15
Overview of Forecasting Techniques in Supply Chain Management ....................... 15
Causal Forecasting Techniques ............................................................................... 16
Collaborative Planning, Forecasting, and Replenishment (CPFR) ........................... 16
Adaptive and Trend-Adjusted Forecasting Techniques ............................................ 16
Application to South African Industries Affected by Silicon Shortages ..................... 17
References ............................................................................................................... 19
Educating the world for a better change