RTPM TEST PREP QUESTIONS AND ANSWERS
Ethernet at 10 gigabits per second (Gb/s) over one pair of singlemode optical fiber
cabling to a maximum distance of ≈40 kilometers - Answers -10GBase-ER
IEEE 802.16 is the standard for: - Answers -for larger networks, often on the order of
size of a city. IEEE 802.16 is the foundation of Worldwide Interoperability for Microwave
Access (WiMAX).
The following should be considered for inclusion in a comprehensive working outline: -
Answers -• Objectives
• Context of the project
• Technical considerations
• Tasks
• Acceptance
• Schedule
• Deliverables
Project - Answers -A temporary endeavor that has a definite beginning and end whose
end result is the delivery of a product or service
Constraints - Answers -Projects are governed by limits called
Projects may contain many constraints, including: - Answers -Cost • Time • Quality •
Risk • Resources • Stakeholders • Technology • Safety • Environment
Sponsor - Answers -Person or group that provides financial support for the project.
Generally, this is the person who initiates the project
Portfolio managers/portfolio review board - Answers -Persons responsible for strategic
planning of projects and programs for an organization. These individuals ensure that
projects and programs meet the overall long-term objectives of the organization."
Clients/users - Answers -Persons or organizations that will be the primary beneficiaries
of the completed project. They may be internal or external to the performing
organizations
Sellers - Answers -Typically vendors, suppliers, or contractors and are external
organizations that enter into a contractual agreement to provide components or services
necessary for the project.
Business partners - Answers -External companies but have a special relationship with
the enterprise, sometimes attained through a certification process. They provide
specialized expertise or fill a specified role such as installation, customization, training,
or support
,Operations managers - Answers -Individuals who have a management role in a core
business area, such as research and development, design, manufacturing, provisioning,
testing, or maintenance. These managers deal directly with producing and maintaining
the marketable products or services of the enterprise. Operations management
incorporates completed projects into normal operations and provides the long-term
support.
Functional managers - Answers -Key individuals who play a management role within an
administrative or functional area of the business, such as human resources, finance,
accounting, or procurement. They are assigned their own permanent staff to carry out
the ongoing work, and they have a clear directive to manage all tasks within their
functional area of responsibility. They may provide subject matter expertise, or their
function may be to provide services to the project.
Program managers - Answers -Those responsible for managing multiple related
projects in a coordinated way to maintain consistency. When running multiple projects,
they direct PMs to provide support and guidance on individual projects.
PMs - Answers -Individuals responsible for direct management of a project. They
manage all aspects of the project from inception through final closeout.
The ICT professional's role is affected by: - Answers -• Current and future technology. •
Availability and suitability of required resources. • Complex equipment. • Advanced
tools. • Constant refinement of standards. • International, national, regional, and local
codes. • Intricate and evolving designs."
A large project usually has several _____, each of whom is responsible for a different
organization or activity. - Answers -PMs
Common tools and techniques have been developed to aid in the overall planning and
implementation of each portion of a project, including the: - Answers -• Program
evaluation and review technique (PERT). • Schedule of activities, bar chart (Gantt). •
Critical path method (CPM). • Earned value management (EVM) cost-tracking method."
Without a plan, a project cannot be controlled. - Answers -True
The human resources area of TPM covers - Answers -Personnel issues, which involves
engaging the right people to do the job and ensuring that they are properly trained,
equipped, and motivated.
Scope management - Answers -Involves the development of a scope statement
approved by both the client and the company.
Integration management - Answers -The breakup of a large project into multiple small
projects or, conversely, running several small projects as one large one.
,Time management - Answers -Covers time estimates and schedules. It includes the
integration of time schedules from various subteams and calculation of the critical path
of events on the project
Cost management - Answers -Includes the development of a cost estimate and project
budget
Each project should have a ___________that includes a detailed review of the design
documentation throughout the project - Answers -quality management plan
A communications plan includes: - Answers -Includes scheduled meetings and the use
of electronic media
In certain situations, it may be helpful to establish a war room for the project - Answers
-True
A __________ should be completed before a company submits a proposal on the
project. - Answers -Risk assessment
Each project should have a _____________ that includes the identification of all internal
as well as external stakeholders. - Answers -stakeholder management plan
The ____ needs to integrate and mitigate the influence and interests of each
stakeholder into the project plans and decisions to ensure that the stakeholders'
expectations are addressed within the overall constraints (e.g., financial aspects) of the
project. - Answers -PM
Client Needs Assessment - Answers -One of the primary steps of the PM is meeting
with the client to identify their needs
The ICT professional should understand the client's - Answers -• Strengths and
weaknesses. • Vertical market (e.g., health care, industrial, education). • Unique
requirements."
An ICT infrastructure needs to be able to support ________ and ______ applications -
Answers -current and future
An ICT infrastructure needs to be able to support current and future applications -
Answers -True
Diagraming the network layout is an extremely effective way to help the stakeholders
visualize the network and make design decisions. - Answers -true
_____________ the network layout is an extremely effective way to help the
stakeholders visualize the network and make design decisions." - Answers -Diagraming
, ________, ____________and ______________, and __________ are crucial to a
successful ICT installation project." - Answers -Planning, implementation and
documentation, and professionalism
A simple method for developing a telecommunications project plan is to answer the
following questions: • What are the lessons learned from previous projects? • What
needs to be done (i.e., scope of work [SoW])? • How will accidents be prevented (i.e.,
safety plan)? • Who will affect or be affected by the project (i.e., stakeholder
management)? • Who should participate in a project plan (i.e., organization breakdown
structure [OBS])? • Who performs which task (i.e., work breakdown structure [WBS])? •
When is each job performed (i.e., PERT/CPM, milestone, Gantt, and calendar charts)? •
What is the budget (i.e., EVM tracking)? • How will the quality be checked (i.e., quality
plan)? • How will risk be assessed? • How will the job status be tracked (i.e.,
communications plan)?" - Answers -True
End each project with a _________meeting to discuss what went well on the project
and what could be improved." - Answers -lessons learned meeting
Questions that should be asked during a lessons learned meeting include: - Answers -•
What went right or wrong with the project? • What charactaristics of the team produced
the best results? • Did we learn anything new? • What processes can we improve on?"
Request for Proposal (RFP) - Answers -is an invitation for contractors to submit a
proposal for services
The ______ dictates the scope of the project but leaves many of the design and
construction decisions in the hands of the responding firm. - Answers -RFP
It is critical for the PM charged with understanding the RFP to become familiar with the
legal content of the RFP - Answers -True
At what percentage It is advisable to send the draft of the RFP to the PM's legal
department for concurrence and comments. - Answers -90 percent
Typically, an RFP response will require: - Answers -• Cover letter. • Executive
summary. • Background and experience of provider and its principals. • Description of
proposed solution/services. • Concept drawing. • Proposed pricing. • Business
references.
Violating the _______ will automatically disqualify the proposal, and the company could
be further penalized in future RFP submittals - Answers -The Code of Silence
Key individuals of the Design team are? - Answers -Owner, Architect, Professional
Engineer and Consultant
Ethernet at 10 gigabits per second (Gb/s) over one pair of singlemode optical fiber
cabling to a maximum distance of ≈40 kilometers - Answers -10GBase-ER
IEEE 802.16 is the standard for: - Answers -for larger networks, often on the order of
size of a city. IEEE 802.16 is the foundation of Worldwide Interoperability for Microwave
Access (WiMAX).
The following should be considered for inclusion in a comprehensive working outline: -
Answers -• Objectives
• Context of the project
• Technical considerations
• Tasks
• Acceptance
• Schedule
• Deliverables
Project - Answers -A temporary endeavor that has a definite beginning and end whose
end result is the delivery of a product or service
Constraints - Answers -Projects are governed by limits called
Projects may contain many constraints, including: - Answers -Cost • Time • Quality •
Risk • Resources • Stakeholders • Technology • Safety • Environment
Sponsor - Answers -Person or group that provides financial support for the project.
Generally, this is the person who initiates the project
Portfolio managers/portfolio review board - Answers -Persons responsible for strategic
planning of projects and programs for an organization. These individuals ensure that
projects and programs meet the overall long-term objectives of the organization."
Clients/users - Answers -Persons or organizations that will be the primary beneficiaries
of the completed project. They may be internal or external to the performing
organizations
Sellers - Answers -Typically vendors, suppliers, or contractors and are external
organizations that enter into a contractual agreement to provide components or services
necessary for the project.
Business partners - Answers -External companies but have a special relationship with
the enterprise, sometimes attained through a certification process. They provide
specialized expertise or fill a specified role such as installation, customization, training,
or support
,Operations managers - Answers -Individuals who have a management role in a core
business area, such as research and development, design, manufacturing, provisioning,
testing, or maintenance. These managers deal directly with producing and maintaining
the marketable products or services of the enterprise. Operations management
incorporates completed projects into normal operations and provides the long-term
support.
Functional managers - Answers -Key individuals who play a management role within an
administrative or functional area of the business, such as human resources, finance,
accounting, or procurement. They are assigned their own permanent staff to carry out
the ongoing work, and they have a clear directive to manage all tasks within their
functional area of responsibility. They may provide subject matter expertise, or their
function may be to provide services to the project.
Program managers - Answers -Those responsible for managing multiple related
projects in a coordinated way to maintain consistency. When running multiple projects,
they direct PMs to provide support and guidance on individual projects.
PMs - Answers -Individuals responsible for direct management of a project. They
manage all aspects of the project from inception through final closeout.
The ICT professional's role is affected by: - Answers -• Current and future technology. •
Availability and suitability of required resources. • Complex equipment. • Advanced
tools. • Constant refinement of standards. • International, national, regional, and local
codes. • Intricate and evolving designs."
A large project usually has several _____, each of whom is responsible for a different
organization or activity. - Answers -PMs
Common tools and techniques have been developed to aid in the overall planning and
implementation of each portion of a project, including the: - Answers -• Program
evaluation and review technique (PERT). • Schedule of activities, bar chart (Gantt). •
Critical path method (CPM). • Earned value management (EVM) cost-tracking method."
Without a plan, a project cannot be controlled. - Answers -True
The human resources area of TPM covers - Answers -Personnel issues, which involves
engaging the right people to do the job and ensuring that they are properly trained,
equipped, and motivated.
Scope management - Answers -Involves the development of a scope statement
approved by both the client and the company.
Integration management - Answers -The breakup of a large project into multiple small
projects or, conversely, running several small projects as one large one.
,Time management - Answers -Covers time estimates and schedules. It includes the
integration of time schedules from various subteams and calculation of the critical path
of events on the project
Cost management - Answers -Includes the development of a cost estimate and project
budget
Each project should have a ___________that includes a detailed review of the design
documentation throughout the project - Answers -quality management plan
A communications plan includes: - Answers -Includes scheduled meetings and the use
of electronic media
In certain situations, it may be helpful to establish a war room for the project - Answers
-True
A __________ should be completed before a company submits a proposal on the
project. - Answers -Risk assessment
Each project should have a _____________ that includes the identification of all internal
as well as external stakeholders. - Answers -stakeholder management plan
The ____ needs to integrate and mitigate the influence and interests of each
stakeholder into the project plans and decisions to ensure that the stakeholders'
expectations are addressed within the overall constraints (e.g., financial aspects) of the
project. - Answers -PM
Client Needs Assessment - Answers -One of the primary steps of the PM is meeting
with the client to identify their needs
The ICT professional should understand the client's - Answers -• Strengths and
weaknesses. • Vertical market (e.g., health care, industrial, education). • Unique
requirements."
An ICT infrastructure needs to be able to support ________ and ______ applications -
Answers -current and future
An ICT infrastructure needs to be able to support current and future applications -
Answers -True
Diagraming the network layout is an extremely effective way to help the stakeholders
visualize the network and make design decisions. - Answers -true
_____________ the network layout is an extremely effective way to help the
stakeholders visualize the network and make design decisions." - Answers -Diagraming
, ________, ____________and ______________, and __________ are crucial to a
successful ICT installation project." - Answers -Planning, implementation and
documentation, and professionalism
A simple method for developing a telecommunications project plan is to answer the
following questions: • What are the lessons learned from previous projects? • What
needs to be done (i.e., scope of work [SoW])? • How will accidents be prevented (i.e.,
safety plan)? • Who will affect or be affected by the project (i.e., stakeholder
management)? • Who should participate in a project plan (i.e., organization breakdown
structure [OBS])? • Who performs which task (i.e., work breakdown structure [WBS])? •
When is each job performed (i.e., PERT/CPM, milestone, Gantt, and calendar charts)? •
What is the budget (i.e., EVM tracking)? • How will the quality be checked (i.e., quality
plan)? • How will risk be assessed? • How will the job status be tracked (i.e.,
communications plan)?" - Answers -True
End each project with a _________meeting to discuss what went well on the project
and what could be improved." - Answers -lessons learned meeting
Questions that should be asked during a lessons learned meeting include: - Answers -•
What went right or wrong with the project? • What charactaristics of the team produced
the best results? • Did we learn anything new? • What processes can we improve on?"
Request for Proposal (RFP) - Answers -is an invitation for contractors to submit a
proposal for services
The ______ dictates the scope of the project but leaves many of the design and
construction decisions in the hands of the responding firm. - Answers -RFP
It is critical for the PM charged with understanding the RFP to become familiar with the
legal content of the RFP - Answers -True
At what percentage It is advisable to send the draft of the RFP to the PM's legal
department for concurrence and comments. - Answers -90 percent
Typically, an RFP response will require: - Answers -• Cover letter. • Executive
summary. • Background and experience of provider and its principals. • Description of
proposed solution/services. • Concept drawing. • Proposed pricing. • Business
references.
Violating the _______ will automatically disqualify the proposal, and the company could
be further penalized in future RFP submittals - Answers -The Code of Silence
Key individuals of the Design team are? - Answers -Owner, Architect, Professional
Engineer and Consultant
