The platform for patient safety and the rationality for promoting a culture of high reliability is
predicated on multiple important competencies
a)
The ability to reinforce the systems and structures to promote safety based on evidence drawn from
the science of safety
b)
The ability to create a culture that develops and supports those who provide care and services to
allow for greater capacity for teamwork, risk awareness, risk mitigation, and resiliency
c)
The ability to focus and align resources to create and promote advancements in safety
d)
The commitment to assure that evidence-based, patient- centered, and system-centered work is done
e)
All of the above - Answers All of the above
Which of the following are characteristics of HROs?
a)
Risk taking is the hallmark of organizational culture.
b)
The proper organization of people, technology and processes can handle complex and hazardous
activities at acceptable levels of performance
c)
Team interaction is hierarchical and each team member has an obligation to speak only when spoken
to by a supervisor.
d)
A and C only
e)
All of the above - Answers b)
The proper organization of people, technology and processes can handle complex and hazardous
activities at acceptable levels of performance
A high-reliability organization (HRO) is a complex high-hazard organization that is prone to
unexpected error or injury - Answers True
Obstetrics and Neonatology, Anesthesia and Emergency Medicine were those clinical areas given
early risk modification efforts because
a)
Patients were often highly vulnerable to errors
b)
Providing care required or was supplemented by the use of complex technology
c)
The injuries suffered were significant and often deadly
d)
A and B only
e)
All of the above - Answers All of the above
A method of promoting reliability is through extensive training and education, heavy recruitment, and
regular staff evaluations - Answers True
The concepts of trust and transparency help to define the ethical framework of HROs - Answers True
The key characteristics of high reliability are
a)