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CERTIFICATION IN HOTEL INDUSTRY ANALYTICS COMPLETE EXAM STUDY GUIDE 2026/2027 WITH VERIFIED QUESTIONS AND ANSWERS

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Escrito en
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CERTIFICATION IN HOTEL INDUSTRY ANALYTICS COMPLETE EXAM STUDY GUIDE 2026/2027 WITH VERIFIED QUESTIONS AND ANSWERS

Institución
Hospice And Palliative Care
Grado
Hospice and Palliative Care

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Certification in Hotel Industry Analytics (CHIA)
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Most of the entities below are classified as "Chains". Which one is a "Parent Company"
consisting of multiple chains? -ANSWER Accor



Which is a true statement about Parent Companies? -ANSWER Parent companies are the
related chains that have changed over time



What are the three different operation types? -ANSWER Chain Management, Franchise,
Independent



Which is a true statement about independent hotels? -ANSWER Independent hotels are
not affiliated with a specific chain



Which is a true statement about Management Companies? -ANSWER Management
companies have contracts where they receive payment for their services and/or some portion
of profits



Which is a true statement regarding geographic categorization? -ANSWER STR uses the
UNWTO definitions when it comes to recognizing countries



Which is a true statement regarding markets? -ANSWER No market will ever cross
country boundaries

, In descending order of geographic size, which option below is correct? -ANSWER
Continent

Sub-Continent

Country

Market

Sub-market



Which two geographic categories are the most important for a hotel GM? -ANSWER
Market and Sub-market



Markets and submarkets are created based on what two determining factors? -ANSWER
Number of hotels and participation



Which is a true statement regarding sub-markets? -ANSWER A sub-market may represent
a small city in a rural market



Changes to how Markets and Sub-markets are geographically defined are made how often? -
ANSWER Annually



Which two non-geographic categories are the most important for a hotel GM? -ANSWER
Scale and Class



How many Scale categories are there compared to Class categories? -ANSWER 7 Scale
categories and 6 Class categories



Which one of the following is an accurate statement regarding Scale and Class groups and a
single chain? -ANSWER A Ritz Carlton hotel will always be in the same Scale and Class
groups in every country throughout the world

Escuela, estudio y materia

Institución
Hospice and Palliative Care
Grado
Hospice and Palliative Care

Información del documento

Subido en
5 de marzo de 2026
Número de páginas
25
Escrito en
2025/2026
Tipo
Examen
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