Solutions Manure
for Medical Assisting Administrative &
Clinical Competencies (MindTap
Course List) 9th Edition by Michelle
Blesi Chapter
Medical Assisting – Administrative & Accounting Questions (1–50)
1. Which of the following is the process of recording financial transactions?
A. Scheduling
B. Bookkeeping
C. Triaging
D. Charting
Answer: B – Bookkeeping involves recording all financial transactions in the office.
2. What is the main purpose of an accounts receivable ledger?
A. To track incoming payments from patients or insurers
B. To record staff schedules
C. To document patient symptoms
D. To track inventory
Answer: A – Accounts receivable records all money owed to the practice.
3. Which form is used to submit insurance claims?
A. CMS-1500
B. W-2
C. HIPAA form
D. Patient intake form
Answer: A – CMS-1500 is the standard form for medical insurance claims.
4. Co-payment is:
A. The full cost of treatment
B. A portion of the cost the patient pays at each visit
C. The total insurance reimbursement
D. A deductible waiver
Answer: B – Co-payment is a fixed fee a patient pays per visit.
, 5. The term “deductible” in health insurance refers to:
A. Amount paid by provider
B. Amount patient must pay before insurance covers costs
C. Amount insurance pays first
D. Amount patient never pays
Answer: B – Deductible is what a patient pays out-of-pocket before coverage begins.
6. Which financial record shows all charges, payments, and adjustments for a patient
account?
A. Encounter form
B. Patient ledger
C. Appointment log
D. EMR chart
Answer: B – Patient ledger documents all account activity.
7. When reconciling a bank statement, a discrepancy should be:
A. Ignored
B. Documented and investigated
C. Adjusted without review
D. Deleted
Answer: B – All discrepancies must be reviewed for accuracy.
8. A patient has an outstanding balance. Which action is appropriate?
A. Send a reminder statement
B. Ignore it
C. Release medical records without payment
D. Remove the balance
Answer: A – Reminder statements encourage timely payment.
9. What is a fee schedule?
A. Calendar of appointments
B. List of charges for services provided
C. Employee shift schedule
D. Lab results timeline
Answer: B – A fee schedule lists standard service charges.
10.An encounter form is also called a:
A. Superbills
B. Ledger
C. Bank statement
D. Insurance policy
Answer: A – Encounter forms summarize services for billing purposes.
11.Which software is commonly used for medical office billing?
A. QuickBooks
B. EMR/EHR with billing modules
C. Photoshop
D. Microsoft Word
Answer: B – EMR/EHR systems often include billing and accounting functions.
for Medical Assisting Administrative &
Clinical Competencies (MindTap
Course List) 9th Edition by Michelle
Blesi Chapter
Medical Assisting – Administrative & Accounting Questions (1–50)
1. Which of the following is the process of recording financial transactions?
A. Scheduling
B. Bookkeeping
C. Triaging
D. Charting
Answer: B – Bookkeeping involves recording all financial transactions in the office.
2. What is the main purpose of an accounts receivable ledger?
A. To track incoming payments from patients or insurers
B. To record staff schedules
C. To document patient symptoms
D. To track inventory
Answer: A – Accounts receivable records all money owed to the practice.
3. Which form is used to submit insurance claims?
A. CMS-1500
B. W-2
C. HIPAA form
D. Patient intake form
Answer: A – CMS-1500 is the standard form for medical insurance claims.
4. Co-payment is:
A. The full cost of treatment
B. A portion of the cost the patient pays at each visit
C. The total insurance reimbursement
D. A deductible waiver
Answer: B – Co-payment is a fixed fee a patient pays per visit.
, 5. The term “deductible” in health insurance refers to:
A. Amount paid by provider
B. Amount patient must pay before insurance covers costs
C. Amount insurance pays first
D. Amount patient never pays
Answer: B – Deductible is what a patient pays out-of-pocket before coverage begins.
6. Which financial record shows all charges, payments, and adjustments for a patient
account?
A. Encounter form
B. Patient ledger
C. Appointment log
D. EMR chart
Answer: B – Patient ledger documents all account activity.
7. When reconciling a bank statement, a discrepancy should be:
A. Ignored
B. Documented and investigated
C. Adjusted without review
D. Deleted
Answer: B – All discrepancies must be reviewed for accuracy.
8. A patient has an outstanding balance. Which action is appropriate?
A. Send a reminder statement
B. Ignore it
C. Release medical records without payment
D. Remove the balance
Answer: A – Reminder statements encourage timely payment.
9. What is a fee schedule?
A. Calendar of appointments
B. List of charges for services provided
C. Employee shift schedule
D. Lab results timeline
Answer: B – A fee schedule lists standard service charges.
10.An encounter form is also called a:
A. Superbills
B. Ledger
C. Bank statement
D. Insurance policy
Answer: A – Encounter forms summarize services for billing purposes.
11.Which software is commonly used for medical office billing?
A. QuickBooks
B. EMR/EHR with billing modules
C. Photoshop
D. Microsoft Word
Answer: B – EMR/EHR systems often include billing and accounting functions.
