WGU C954 IT Management Exam
Questions and Answers 100%
PASS
How can data be stored in a report so that a user can easily comprehend the information?—
ANSWER-Table, matrix, or graphical format
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?—ANSWER-Instant messaging service
An organization wants to calculate their sales by region. Which type of software will serve
this need?—ANSWER-Spreadsheet
Which component functions as a computer's working memory?—ANSWER-Random access
memory (RAM)
What is a secondary storage medium?—ANSWER-Magnetic tape
Which type of network should a company use to connect a group of computers in an office
building?—ANSWER-LAN
Which network topology uses a central hub to which all devices on the network are
connected?—ANSWER-Star
Which multiuser operating system originated at AT&T's Bell Laboratories?—ANSWER-Unix
, Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those
of the IT provider?—ANSWER-Service strategy (SS)
Why was ITIL developed?—ANSWER-As a guide to be used globally in the IT industry
Which book of the lifecycle stages refers to the day-to-day management of a business's IT
services?—ANSWER-Service operation (SO
Which IT ethics policy protects a company by outlining the corporate guidelines or principles
governing online communications?—ANSWER-Social media
What is an example of a best practice in an ethical IT use policy?—ANSWER-Train employees
in compliance
Which IT ethical policy is violated when an employee shares information with non-
employees about an impending release of a new software application?—ANSWER-
Intellectual property protection
Which IT ethics policy requires a user to agree to follow requirements for corporate email
use, information systems, and the internet?—ANSWER-Acceptable use
Which IT ethics policy provides guidance to employees about posting information regarding
the organization on websites?—ANSWER-Social media
Which sustainability concern is addressed by upcycling?—ANSWER-Increased reuse of
electronic waste
Which type of sustainable computing infrastructure makes an electrical system more reliable
by adding the ability to remotely monitor, analyze, and control the transmission of power?—
ANSWER-Smart grid
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Questions and Answers 100%
PASS
How can data be stored in a report so that a user can easily comprehend the information?—
ANSWER-Table, matrix, or graphical format
A business wants to allow its employees to communicate online with each other in real time.
What should the business use to achieve this?—ANSWER-Instant messaging service
An organization wants to calculate their sales by region. Which type of software will serve
this need?—ANSWER-Spreadsheet
Which component functions as a computer's working memory?—ANSWER-Random access
memory (RAM)
What is a secondary storage medium?—ANSWER-Magnetic tape
Which type of network should a company use to connect a group of computers in an office
building?—ANSWER-LAN
Which network topology uses a central hub to which all devices on the network are
connected?—ANSWER-Star
Which multiuser operating system originated at AT&T's Bell Laboratories?—ANSWER-Unix
, Which lifecycle stage of ITIL focuses on ensuring that a business's objectives align with those
of the IT provider?—ANSWER-Service strategy (SS)
Why was ITIL developed?—ANSWER-As a guide to be used globally in the IT industry
Which book of the lifecycle stages refers to the day-to-day management of a business's IT
services?—ANSWER-Service operation (SO
Which IT ethics policy protects a company by outlining the corporate guidelines or principles
governing online communications?—ANSWER-Social media
What is an example of a best practice in an ethical IT use policy?—ANSWER-Train employees
in compliance
Which IT ethical policy is violated when an employee shares information with non-
employees about an impending release of a new software application?—ANSWER-
Intellectual property protection
Which IT ethics policy requires a user to agree to follow requirements for corporate email
use, information systems, and the internet?—ANSWER-Acceptable use
Which IT ethics policy provides guidance to employees about posting information regarding
the organization on websites?—ANSWER-Social media
Which sustainability concern is addressed by upcycling?—ANSWER-Increased reuse of
electronic waste
Which type of sustainable computing infrastructure makes an electrical system more reliable
by adding the ability to remotely monitor, analyze, and control the transmission of power?—
ANSWER-Smart grid
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
