CAP Exam Practice questions and
Answers
Which of the following statements best help administrative assistants with
learning their job duties?
A Taking extended education courses in subjects such as team-building and
communication skills.
B Being a self-starter.
C Serving on various committees, such as a committee assigned to organize
the annual company picnic.
D Assuming a leadership position at the monthly department staff meeting. - -
Correct Answer-A Taking extended education courses in subjects such as
team-building and communication skills.
A wide variety of courses are offered at many local colleges and at
workshops conducted by private organizations.
Which communication skill is most important for administrative assistants?
A
Speaking.
1
, 2
B
Listening.
C
Writing.
D
Reading. - -Correct Answer-B
Listening
This may be the most important communication skill of all and the one that is
least supported by training.
Which of the following is not a popular administrative assistant specialty?
A
Temporary Administrative Assistant.
B
Legal Administrative Assistant.
C
Medical Administrative Assistant.
2
, 3
D
Agricultural Administrative Assistant. - -Correct Answer-D
Agricultural Administrative Assistant.
Compared to the other three choices, this specialty is in the minority.
Which of the following is a benefit from using office equipment?
A
Volume of work decreases.
B
Accuracy improves.
C
Cost increases.
D
Reduced employee satisfaction. - -Correct Answer-B
Accuracy improves.
Today's office equipment help employees reduce errorst.
3
, 4
How far away should a computer monitor be located from a person's face to
prevent eyestrain?
A
8 to 12 inches.
B
20 - 40 inches.
C
Half an arm's length.
D
30 to 50 inches. - -Correct Answer-B
20 - 40 inches.
The distance you use depends on the size of your monitor.
Which is the best way of making sure to have good lighting in the office?
A
Use lighting from eastern and western sources.
B
4