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Summary - Unit 4 (Managing people) (Theme 1)

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Summarised and neat notes on approaches to staffing, motivation theories, leaderships etc. Contains detailed notes on everything mentioned in Unit 4 theme 1 of the edexcel business specification.

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Approaches to Staffing: Flexible working strategies

Type: Definition: Advantages: Disadvantages:
Asset - viewed as an essential resource in the
business. Additional training
Increased staff costs.
Cost - viewed as a resource to be used
retention, as staff
effectively by the business. Multiskillin Training staff to do Staff may be less
are more motivated.
g multiple jobs. specialized in other
Helps maintain areas.
Features of an
Features of a Cost: productivity.
Asset:
Pay may just be enough Part-time – less Part-time staff may
Competitive salary to recruit and retain Part-time then 36h a week Part-time staff can not be readily
staff. & Advantages: work overtimeDisadvantages:
when available.
temporary Temporary – needed but be ‘cut’
Democratic Autocratic contracts employed
Agreements are for a and saving
transparent costs.
Views Staff mayaren’t
of all employees miss out
certain time frame on opportunities.
binding. always reflected.
Strong 2-way Workers that are
Minimal communication More staff can apply Fewer staff at peak
communication Flexible full time,
May be more but do not to
cost-effective Negotiation may takehigher
longerenergy
and
Employee and Employer hours work the typical 9-
for jobs that are
have just 1 set of negotiation.advertisedresult
with
in more bureaucracy.
(parents). costs.
5.
relationships
Increased
empowerment & Little empowerment or
HomeTerms are more likely to Harder to manage
delegation with delegation ReducedNegotiation
fixed costs.costs can be high.
working respected.
When employees company climate.
employees. More productive –
Zero-hour contract - the employer does not (remote work from home. Needtoto issue
Failure to agree
Rates ofthe
guarantee pay – Employers
employee may try
any specific to of
hours More equitable – power on both less distractions.
working) equipment to staff.
representatives can cause
work.
suppress wages to help control costs and sides is equalized.
consequencesPotentially
(striking).higher
remain competitive, but employees want a Delegates one or Reduced costs. costs.
Business owners may feel their
Employee more
Outsourcin representatives
processes toare Staff are freedom
higher wage to keep up with rising living usually to manage
The thirdisparty’s
g democratically elected.
an external specialists in their reputation can
compromised.
costs and improve their living standards.
provider. field. impact the
Introduction of technology – Employers Favoritism and victimization business.
might reduce.
tend to be keen to use new tech to improve

, Employee and Employer relationships

Individual approach - when businesses treat employees on an
individual basis to negotiate pay etc.

Collective bargaining - when negotiation takes places
Recruitme collectively between the employer and the employees’
Definition: Advantages: Disadvantages:
nt
representatives.
Motivation for
Process of existing employees. Further recruitment Dismissal vs Redundancy:
required.
hiring an Reduced recruitment
existing costs. No new skills, qualities or
Internal
employee for experiences. Dismissal - Usually because of breaking
Recruitment Quick.
a different
My cause resentment contracts, unacceptable behavior or
role in the People already amongst candidates not
company. familiar with the performance.
appointed.
company.
Subject to legal claim by the employee.
Costs of recruitment and
selection are high. Redundancy - Because they are no
Process of
hiring a new New skills, qualities Longer process. longer needed by the business.
External
employee and experiences
Recruitment Selection process may
into the brought in. Requires consultation and redundancy
not be robust enough to
company.
The Recruitment Process: Selection:
reveal the best payments
Define the role - Job specification and job candidate.

Job specification - an important document in the recruitment and

Escuela, estudio y materia

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Curso

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Subido en
22 de febrero de 2026
Número de páginas
6
Escrito en
2025/2026
Tipo
RESUMEN

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