EMERGENCY NUMBERS PROFESSIONAL EXAM |
QUESTIONS AND ANSWERS | 2026 UPDATE | WITH
COMPLETE SOLUTION
4 phases of emergency management cycle Answer - Mitigation, Preparedness,
Response and Recovery
911 calls are selectively routed to the correct PSAP based on Answer - the
MSAG
In radio communication the three most common frequency bands used by
public safety are Answer - VHF-High band, UHF and 700-800MHz
In what type of radio system do all sites rebroadcast messages simultaneously
on the SAME frequency Answer - Simulcast
A voted receiver system rebroadcasts the Answer - the clearest signal received
The purpose for using talk-around on a radio system is Answer - To
communicate when out of range of the repeater
A LEC or local exchange carrier is defined as Answer - provider of telephone
service to the public operating under state regulations
,What is the completed path called if customers are served by different
switching systems in the same market Answer - IntraLATA
The transfer of a telephone call to another party is known as Answer - call
transferring
Forced Answer Answer - call is presented to a call taker based upon a
predetermined amount of time between the disconnection of the last call and
the presentation of the next call
Baudot Answer - Most common communications protocol standard for TDD
Enhance 911 Act of 2004 Answer - Created the National E911 Implementation
Coordination Office
Emergency Operations Plan Answer - Overall roles, authority and functions are
established by the
Isolation of the central office Answer - when 911 calls directed to a seven digit
number will not route through the 911 tandem switch and will not have ANI or
ALI is what type of service interruption? Occurs when the links between the
central office serving a PSAP and the remainder of the network are interrupted.
The loss of DBMS will result in Answer - loss of ALI information
King County Decision Answer - Stipulates the demark for cost is the selective
router
CRA Answer - Act allows employees or applicants to recover money damages
against their employers
, What is not considered a disability under ADA Answer - Pregnancy
Hard news Answer - changes in human environment
MSAG - Master Street Address Guide Answer - list of streets with associated
number ranges within a 911 service area
Adverse Impact Answer - neutral employment policy or practice that by its
operation discriminates against employees in a protected classification
OET 71 Answer - Guidelines for testing and verifying accuracy of wireless e911
location systems
ESN (Emergency Service Number) Answer - 3-5 digit number - unique combo
of emergency service agencies designated to serve a specific range of
addresses within a particular geographic area
Under OSHA regulations when an employee safety complaint is filed Answer -
an employer must contact OSHA within 72 hours
Bona Fide Occupational Qualification (BFOQ) Answer - employer's hiring
preference is a reasonable necessity for the normal operation of the business
"protected status" does not include Answer - parenthood
Organizational Research examines background info about the organization in
what 3 areas Answer - Trend Analysis, Philosophy and Mission, Culture and
History
QUESTIONS AND ANSWERS | 2026 UPDATE | WITH
COMPLETE SOLUTION
4 phases of emergency management cycle Answer - Mitigation, Preparedness,
Response and Recovery
911 calls are selectively routed to the correct PSAP based on Answer - the
MSAG
In radio communication the three most common frequency bands used by
public safety are Answer - VHF-High band, UHF and 700-800MHz
In what type of radio system do all sites rebroadcast messages simultaneously
on the SAME frequency Answer - Simulcast
A voted receiver system rebroadcasts the Answer - the clearest signal received
The purpose for using talk-around on a radio system is Answer - To
communicate when out of range of the repeater
A LEC or local exchange carrier is defined as Answer - provider of telephone
service to the public operating under state regulations
,What is the completed path called if customers are served by different
switching systems in the same market Answer - IntraLATA
The transfer of a telephone call to another party is known as Answer - call
transferring
Forced Answer Answer - call is presented to a call taker based upon a
predetermined amount of time between the disconnection of the last call and
the presentation of the next call
Baudot Answer - Most common communications protocol standard for TDD
Enhance 911 Act of 2004 Answer - Created the National E911 Implementation
Coordination Office
Emergency Operations Plan Answer - Overall roles, authority and functions are
established by the
Isolation of the central office Answer - when 911 calls directed to a seven digit
number will not route through the 911 tandem switch and will not have ANI or
ALI is what type of service interruption? Occurs when the links between the
central office serving a PSAP and the remainder of the network are interrupted.
The loss of DBMS will result in Answer - loss of ALI information
King County Decision Answer - Stipulates the demark for cost is the selective
router
CRA Answer - Act allows employees or applicants to recover money damages
against their employers
, What is not considered a disability under ADA Answer - Pregnancy
Hard news Answer - changes in human environment
MSAG - Master Street Address Guide Answer - list of streets with associated
number ranges within a 911 service area
Adverse Impact Answer - neutral employment policy or practice that by its
operation discriminates against employees in a protected classification
OET 71 Answer - Guidelines for testing and verifying accuracy of wireless e911
location systems
ESN (Emergency Service Number) Answer - 3-5 digit number - unique combo
of emergency service agencies designated to serve a specific range of
addresses within a particular geographic area
Under OSHA regulations when an employee safety complaint is filed Answer -
an employer must contact OSHA within 72 hours
Bona Fide Occupational Qualification (BFOQ) Answer - employer's hiring
preference is a reasonable necessity for the normal operation of the business
"protected status" does not include Answer - parenthood
Organizational Research examines background info about the organization in
what 3 areas Answer - Trend Analysis, Philosophy and Mission, Culture and
History
