QMHA TEST PREP Q AND A
Identifyvgthevgcorrectvganswer
IfvgavgQMHAvgreportsvgtheyvgmetvgwithvgavgclient,vgwhenvginvgfact,vgtheyvgdidvgnot,vgandvgthev
gprogramvgbillsvgforvgthatvgmeeting,vgthatvgisvgtypicallyvgconsideredvgMedicaidvgfraud.vgIfvgav
gQMHAvgreportsvgmeetingvgwithvgavgclientvgforvganvghour,vgwhenvgtheyvgonlyvgmetvgwithvgthe
vgclientvgforvg7vgminutes,vgthatvgisvgtypicallyvgconsidered:
a.vgAvgtrainingvgissuevgrequiringvgcorrectivevgactionvgwithvgthevgQMHA.vg
vg
b.vgAvgsupervisionvgissue,vgbecausevgthevgQMHAvgneedsvgsupportvginvglearningvghowvgtovg
bettervgengagevgwithvgclientsvgtovgmaintainvgcontact.vg
c.vgMedicaidvgFraud.vg-vganswer--c
Identifyvgthevgcorrectvganswer
WhichvgofvgthevgfollowingvgisvgavgviolationvgofvgthevgMHACBOvgCodevgofvgConduct:vg
a.vgEngagingvginvganvgintimate/
sexualvgrelationshipvgwithvgavgclientvgatvgyourvgagencyvgwhovgisvgonvgyourvgcaseloadvgtovgw
homvgyouvgarevgprovidingvgdirectvgservices.vg
b.vgEngagingvginvganvgintimate/
sexualvgrelationshipvgwithvgavgclientvgatvgyourvgagencyvgwhovgisvgNOTvgonvgyourvgdirectvgca
seload,vgtovgwhomvgyouvghavevgNOTvgprovidedvganyvgdirectvgservices.
c.vgAllvgofvgthevgabove.vg-vganswer--c
Identifyvgthevgcorrectvganswer
ThevgprimaryvgdifferencevgbetweenvgCasevgmanagementvgandvgCarevgCoordinationvgis:vg
a.vgCasemanagementvgprovidesvgreferrals,vglinkagesvgandvgfollow-
upvgwithvgclientsvgandvgothervgresources,vgwhilevgCarevgCoordinationvgfacilitatesvgcommu
nicationvgbetweenvgvariousvgprovidersvginvolvedvginvgthevgclient'svgcare.vg
b.vgCasemanagementvgisvgmorevgdirectivevgandvgrequiresvgQMHAsvgtovgbevgassertivevgwit
hvgclientsvginvgordervgtovgachievevggoalsvgonvgthevgclient'svgservicevgplan.vg
c.vgCarecoordinationvginvolvesvgsettingvgclientsvgupvgwithvgappointmentsvgwithvgothervgpro
vidersvgandvgassistingvgthemvginvggettingvgtovgthosevgappointments,vgincludingvgarrangingv
gtransportation.vg-vganswer--a
Identifyvgthevgcorrectvganswer
Anvgexamplevgofvgactivevglisteningvgis:vg
a.vgListeningvgtovgclients,vgreflectingvguponvgwhatvgtheyvghavevgstated,vgdrawingvglogicalvgc
onclusions,vgandvgstatingvgthosevgconclusionsvgtovgthevgclient.vg
, b.vgParaphrasingvgwhatvgyouvgheard,vgrepeatingvgitvgbackvgtovgthevgclient,vgtovgensurevgthat
vgyouvgaccuratelyvgunderstandvgwhatvgthevgclientvgisvgattemptingvgtovgconvey.vg
c.vgListeningvgtovgthevgclientvgandvgaccuratelyvgdocumentingvgtheirvgstatementsvg-
vganswer--b
Identifyvgthevgcorrectvganswer
WhenvgshouldvgavgQMHAvgconsidervgthevgapplicationvgofvgCFRvg42vgpartvg2vgrules?vg
a.vgIfvgthevgclientvgpresentsvgsuicidalvgideation.vg
b.vgIfvgthevgclientvgisvgtakingvgantipsychoticvgmedication.vg
c.vgIfvgthevgclientvgisvgalsovgreceivingvgsubstancevgusevgdisordervgservicesvgatvgyourvgagenc
y.vg-vganswer--c
Identifyvgthevgcorrectvganswer
Onevgofvgthevgeasiestvgwaysvgtovgimplementvgavgstrength-
basedvgapproachvgwithvgclientsvgisvgto:vg
a.vgAskvgclientsvgaboutvgtheirvgpriorvgsuccessvgandvghowvgtheyvgachievedvgthem.vg
b.vgObservevgbothvgthevgclient'svgstrengthsvgandvgweaknessesvgandvgreviewvgthosevgwithvg
thevgclientvginvgavgfairvgandvghonestvgassessment.vg
c.vgGivevgthevgclientvganvgassignmentvgtovgwritevgdownvgallvgofvgtheirvgstrengthsvgandvgbringv
gthatvghomeworkvgassignmentvginvgforvgreview.vg-vganswer--a
Identifyvgthevgcorrectvganswer
WhichvgofvgthevgfollowingvgisvgthevgBESTvgexamplevgofvganvgopen-endedvgquestion:vg
a.vgDidvgyouvghavevgavggoodvgdayvgtoday?
b.vgArevgyouvgfeelingvgsuicidal?vg
c.vgCanvgyouvgtellvgmevghowvgyou'vevgbeenvgdoingvgovervgthevgpastvgweek?vg-vganswer--c
Identifyvgthevgcorrectvganswer
WhichvgofvgthevgfollowingvgisvgwithinvgthevgQMHAvgscopevgofvgpractice?vg
a.vgMakingvgrecommendationsvgforvgalternativevgmedicationsvgtovgdiscussvgwithvgtheirvgpr
escribervgwhenvgclientsvgarevgdissatisfiedvgwithvgtheirvgcurrentvgmedications.vg
b.vgInterviewingvgclientsvgandvgfamilyvgmembers,vgcollectingvgdata,vgtovgbevgusedvginvgthevgf
ormulationvgofvgavgQMHPvgdiagnosticvgassessment.vg
c.vgAssessingvgthevglegitimacyvgofvgavgclient'svgstatementsvgregardingvgallegedvgchildvgabu
sevgandvgifvgdeemedvglegitimatevgmakingvgavgreportvgofvgthosevgallegationsvgtovgthevgauthor
ities.vg-vganswer--b
Identifyvgthevgcorrectvganswer.vg
Traumavginformedvgcarevgmeans:vg
Identifyvgthevgcorrectvganswer
IfvgavgQMHAvgreportsvgtheyvgmetvgwithvgavgclient,vgwhenvginvgfact,vgtheyvgdidvgnot,vgandvgthev
gprogramvgbillsvgforvgthatvgmeeting,vgthatvgisvgtypicallyvgconsideredvgMedicaidvgfraud.vgIfvgav
gQMHAvgreportsvgmeetingvgwithvgavgclientvgforvganvghour,vgwhenvgtheyvgonlyvgmetvgwithvgthe
vgclientvgforvg7vgminutes,vgthatvgisvgtypicallyvgconsidered:
a.vgAvgtrainingvgissuevgrequiringvgcorrectivevgactionvgwithvgthevgQMHA.vg
vg
b.vgAvgsupervisionvgissue,vgbecausevgthevgQMHAvgneedsvgsupportvginvglearningvghowvgtovg
bettervgengagevgwithvgclientsvgtovgmaintainvgcontact.vg
c.vgMedicaidvgFraud.vg-vganswer--c
Identifyvgthevgcorrectvganswer
WhichvgofvgthevgfollowingvgisvgavgviolationvgofvgthevgMHACBOvgCodevgofvgConduct:vg
a.vgEngagingvginvganvgintimate/
sexualvgrelationshipvgwithvgavgclientvgatvgyourvgagencyvgwhovgisvgonvgyourvgcaseloadvgtovgw
homvgyouvgarevgprovidingvgdirectvgservices.vg
b.vgEngagingvginvganvgintimate/
sexualvgrelationshipvgwithvgavgclientvgatvgyourvgagencyvgwhovgisvgNOTvgonvgyourvgdirectvgca
seload,vgtovgwhomvgyouvghavevgNOTvgprovidedvganyvgdirectvgservices.
c.vgAllvgofvgthevgabove.vg-vganswer--c
Identifyvgthevgcorrectvganswer
ThevgprimaryvgdifferencevgbetweenvgCasevgmanagementvgandvgCarevgCoordinationvgis:vg
a.vgCasemanagementvgprovidesvgreferrals,vglinkagesvgandvgfollow-
upvgwithvgclientsvgandvgothervgresources,vgwhilevgCarevgCoordinationvgfacilitatesvgcommu
nicationvgbetweenvgvariousvgprovidersvginvolvedvginvgthevgclient'svgcare.vg
b.vgCasemanagementvgisvgmorevgdirectivevgandvgrequiresvgQMHAsvgtovgbevgassertivevgwit
hvgclientsvginvgordervgtovgachievevggoalsvgonvgthevgclient'svgservicevgplan.vg
c.vgCarecoordinationvginvolvesvgsettingvgclientsvgupvgwithvgappointmentsvgwithvgothervgpro
vidersvgandvgassistingvgthemvginvggettingvgtovgthosevgappointments,vgincludingvgarrangingv
gtransportation.vg-vganswer--a
Identifyvgthevgcorrectvganswer
Anvgexamplevgofvgactivevglisteningvgis:vg
a.vgListeningvgtovgclients,vgreflectingvguponvgwhatvgtheyvghavevgstated,vgdrawingvglogicalvgc
onclusions,vgandvgstatingvgthosevgconclusionsvgtovgthevgclient.vg
, b.vgParaphrasingvgwhatvgyouvgheard,vgrepeatingvgitvgbackvgtovgthevgclient,vgtovgensurevgthat
vgyouvgaccuratelyvgunderstandvgwhatvgthevgclientvgisvgattemptingvgtovgconvey.vg
c.vgListeningvgtovgthevgclientvgandvgaccuratelyvgdocumentingvgtheirvgstatementsvg-
vganswer--b
Identifyvgthevgcorrectvganswer
WhenvgshouldvgavgQMHAvgconsidervgthevgapplicationvgofvgCFRvg42vgpartvg2vgrules?vg
a.vgIfvgthevgclientvgpresentsvgsuicidalvgideation.vg
b.vgIfvgthevgclientvgisvgtakingvgantipsychoticvgmedication.vg
c.vgIfvgthevgclientvgisvgalsovgreceivingvgsubstancevgusevgdisordervgservicesvgatvgyourvgagenc
y.vg-vganswer--c
Identifyvgthevgcorrectvganswer
Onevgofvgthevgeasiestvgwaysvgtovgimplementvgavgstrength-
basedvgapproachvgwithvgclientsvgisvgto:vg
a.vgAskvgclientsvgaboutvgtheirvgpriorvgsuccessvgandvghowvgtheyvgachievedvgthem.vg
b.vgObservevgbothvgthevgclient'svgstrengthsvgandvgweaknessesvgandvgreviewvgthosevgwithvg
thevgclientvginvgavgfairvgandvghonestvgassessment.vg
c.vgGivevgthevgclientvganvgassignmentvgtovgwritevgdownvgallvgofvgtheirvgstrengthsvgandvgbringv
gthatvghomeworkvgassignmentvginvgforvgreview.vg-vganswer--a
Identifyvgthevgcorrectvganswer
WhichvgofvgthevgfollowingvgisvgthevgBESTvgexamplevgofvganvgopen-endedvgquestion:vg
a.vgDidvgyouvghavevgavggoodvgdayvgtoday?
b.vgArevgyouvgfeelingvgsuicidal?vg
c.vgCanvgyouvgtellvgmevghowvgyou'vevgbeenvgdoingvgovervgthevgpastvgweek?vg-vganswer--c
Identifyvgthevgcorrectvganswer
WhichvgofvgthevgfollowingvgisvgwithinvgthevgQMHAvgscopevgofvgpractice?vg
a.vgMakingvgrecommendationsvgforvgalternativevgmedicationsvgtovgdiscussvgwithvgtheirvgpr
escribervgwhenvgclientsvgarevgdissatisfiedvgwithvgtheirvgcurrentvgmedications.vg
b.vgInterviewingvgclientsvgandvgfamilyvgmembers,vgcollectingvgdata,vgtovgbevgusedvginvgthevgf
ormulationvgofvgavgQMHPvgdiagnosticvgassessment.vg
c.vgAssessingvgthevglegitimacyvgofvgavgclient'svgstatementsvgregardingvgallegedvgchildvgabu
sevgandvgifvgdeemedvglegitimatevgmakingvgavgreportvgofvgthosevgallegationsvgtovgthevgauthor
ities.vg-vganswer--b
Identifyvgthevgcorrectvganswer.vg
Traumavginformedvgcarevgmeans:vg
