QUESTIONS CORRECT ANSWERS GRADED A+
◉ After implementing a new product recall system, a hospital was
alerted to a high-risk medication recall. This medication is in stock
in the emergency department and oncology unit. To ensure the
effectiveness of the new system, a patient safety professional should:
A. require individual departments to verify that a search for the
recalled medication was performed.
B. ensure an on-site visit verifies that the recalled medication was
sequestered.
C. reconcile the number of doses administered to the number of
doses purchased.
D. notify the affected units via fax to remove recalled meds and to
post recall notices in the units Answer: B. ensure an on-site visit
verifies that the recalled medication was sequestered.
◉ An organization is implementing a standardized surgical safety
checklist and encounters resistance from the perioperative staff. To
improve staff engagement, a patient safety professional should:
A. prepare a business case for the implementation of the checklist.
B. present evidence that checklist use reduces practice variability.
C. assure staff that anesthesia is responsible for the checklist.
,D. delegate checklist enforcement to nursing. Answer: B. present
evidence that checklist use reduces practice variability.
◉ An organization has achieved 92% compliance with a process
measure. The patient safety professional believes that the processes
in place are not reliable or that the results are attributable to luck.
Which of the following best describes this characteristic?
A. appreciative inquiry
B. commitment to resilience
C. deference to expertise
D. preoccupation with failure Answer: D. preoccupation with failure
◉ A just culture framework provides a means to address behaviors
that undermine a culture of safety because
A. single outbursts are differentiated from consciously chosen acts.
B. preservation of highly valued team members is a primary goal.
C. the evaluative process does not consider personal performance-
shaping factors.
D. the organizational response to investigated events is independent
of patient outcome. Answer: D. the organizational response to
investigated events is independent of patient outcome.
◉ In process improvement, reducing variation improves
A. predictability of outcomes.
,B. patient care processes.
C. frequency of poor results.
D. reluctance to simplify. Answer: A. predictability of outcomes.
◉ When creating action plans, which of the following solutions
would be considered the weakest?
A. visible involvement and action by leadership
B. standardizing processes as much as possible
C. creating access barriers to high-risk medications
D. use of color-coded labels that are readily seen by staff Answer: D.
use of color-coded labels that are readily seen by staff
◉ Which of the following is emphasized in crew resource
management?
A. care standards
B. team leadership
C. caregiver burnout
D. health literacy Answer: B. team leadership
◉ 10.
As a result of an adverse drug event, a patient required renal
dialysis. A patient safety professional and other leaders are
, discussing what to disclose to the patient. In addition to an apology,
critical components of disclosure include
A. a commitment to investigate what happened and how future
errors will be prevented.
B. who was involved, when it happened, and how often medication
errors occur.
C. plans for staff disciplinary action, physician disciplinary action,
and a plan for education.
D. history of pharmacy transcription errors, and the plan to
implement an electronic health record. Answer: A. a commitment to
investigate what happened and how future errors will be prevented.
◉ Results from recent tests were not included in a patient transfer
from one facility to another, resulting in an adverse event. Which of
the following is the most common cause of this type of harm?
A. inadequate information flow
B. inattentional blindness
C. normalized deviance
D. insufficient staffing Answer: A. inadequate information flow
◉ A healthcare organization is introducing a new medication
administration barcoding system. Which of the following is the most
significant indicator of successful implementation?
A. order accuracy for high-risk medications