WGU C720 Complete OA Prep
Guide Exam Study Guide:
GRADED A+. Questions and
Verified Answers. Latest 2026
Update
Inputs - Ans✔✔-People, capital, material, money
Outputs - Ans✔✔-Services and goods
Sustainability - Ans✔✔-Defined broadly in operations and supply chain
management as the ethical issues an organization faces to balance financial
performance while maintaining social responsibility standards and a
responsible environmental profile.
VIRAL - Ans✔✔-Acronym - A framework for competitive advantage.
Viral, Inimitable, Rare, Aptitude, Lifespan.
,The advantage must provide Value to consumers; it should be Inimitable (not
easily imitated), Rare, and an organization must have the Aptitude (capability)
and Lifespan (sustainability) to earn appropriate returns on the advantage.
Productivity - Ans✔✔-A mathematical calculation; it is the ratio of the outputs
achieved divided by the inputs consumed to achieve those outputs.
6 Types of Inventory - Ans✔✔-o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
Raw Materials - Ans✔✔-These parts and materials are obtained from suppliers
and are used in the production process.
Work-in-process (WIP) - Ans✔✔-These are partly finished parts, components,
sub-assemblies, or modules.
Finished Goods - Ans✔✔-Items are ready to ship to the customer. No more
work is required.
Replacement parts inventory - Ans✔✔-These are maintained to replace other
parts in machinery or equipment as those parts wear out
, Supplies - Ans✔✔-Parts or materials are used to support the production
process but not usually a component of the product. These items, such as
lubricant and cutting tools, are consumed in the production process.
Transportation (pipeline): - Ans✔✔-The portion of inventory that is in the
process of being shipped through the distribution system.
4 Types of Demand - Ans✔✔-o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand - Ans✔✔-Demand which occurs in response to planned events
such as advertising, publicity or promotion. The release of a popular game
franchise's latest version often causes peak demand for a few days or weeks.
Seasonal Demand - Ans✔✔-Demand as shoppers adjust their purchase velocity
in line with holidays, especially Christmas. But Halloween, Thanksgiving and
even St. Patrick's Day also create seasonal demand for certain kinds of
merchandise.
Unexpected Demand - Ans✔✔-Demand which occurs due to a usually-
unexpected event. For example, an underdog school may upset a favorite
during the NCAA's basketball tournament, causing a run on their merchandise.
Chase Demand - Ans✔✔-Demand that occurs when a company has to adjust
production by rates to match demand by varying the workforce and using
overtime. Companies vary the workforce by adding or reducing the number of
Guide Exam Study Guide:
GRADED A+. Questions and
Verified Answers. Latest 2026
Update
Inputs - Ans✔✔-People, capital, material, money
Outputs - Ans✔✔-Services and goods
Sustainability - Ans✔✔-Defined broadly in operations and supply chain
management as the ethical issues an organization faces to balance financial
performance while maintaining social responsibility standards and a
responsible environmental profile.
VIRAL - Ans✔✔-Acronym - A framework for competitive advantage.
Viral, Inimitable, Rare, Aptitude, Lifespan.
,The advantage must provide Value to consumers; it should be Inimitable (not
easily imitated), Rare, and an organization must have the Aptitude (capability)
and Lifespan (sustainability) to earn appropriate returns on the advantage.
Productivity - Ans✔✔-A mathematical calculation; it is the ratio of the outputs
achieved divided by the inputs consumed to achieve those outputs.
6 Types of Inventory - Ans✔✔-o Raw Materials
o Work In Progress
o Finished Goods
o Replacement Parts Inventory
o Supplies
o Transportation
Raw Materials - Ans✔✔-These parts and materials are obtained from suppliers
and are used in the production process.
Work-in-process (WIP) - Ans✔✔-These are partly finished parts, components,
sub-assemblies, or modules.
Finished Goods - Ans✔✔-Items are ready to ship to the customer. No more
work is required.
Replacement parts inventory - Ans✔✔-These are maintained to replace other
parts in machinery or equipment as those parts wear out
, Supplies - Ans✔✔-Parts or materials are used to support the production
process but not usually a component of the product. These items, such as
lubricant and cutting tools, are consumed in the production process.
Transportation (pipeline): - Ans✔✔-The portion of inventory that is in the
process of being shipped through the distribution system.
4 Types of Demand - Ans✔✔-o Peak
o Seasonal
o Unexpected
o Chase
Peak Demand - Ans✔✔-Demand which occurs in response to planned events
such as advertising, publicity or promotion. The release of a popular game
franchise's latest version often causes peak demand for a few days or weeks.
Seasonal Demand - Ans✔✔-Demand as shoppers adjust their purchase velocity
in line with holidays, especially Christmas. But Halloween, Thanksgiving and
even St. Patrick's Day also create seasonal demand for certain kinds of
merchandise.
Unexpected Demand - Ans✔✔-Demand which occurs due to a usually-
unexpected event. For example, an underdog school may upset a favorite
during the NCAA's basketball tournament, causing a run on their merchandise.
Chase Demand - Ans✔✔-Demand that occurs when a company has to adjust
production by rates to match demand by varying the workforce and using
overtime. Companies vary the workforce by adding or reducing the number of
