1
ROP Test 2 Questions and Answers
(100% Correct Answers) Already
Graded A+
Name 10 personal attributes for successful healthcare
professionals. Ans: enthusiasm, optimism, self-esteem,
© 2026 Assignment
honesty, patience, cooperation, responsibility, organization,
flexibility, sociability
Guru01 - Stuvia
What are 6 professional qualities/skills that benefit all
Expert
healthcare workers? Ans: dedication to public service, being
motivated by job fulfillment, trustworthiness, competence,
good time management, (initiative, problem solving, and
critical thinking)
What are some other behaviors that exemplify competence?
Ans: learn, change, admit mistakes, accept criticism
value Ans: "A belief about the worth or importance of
something that acts as a standard to guide ones behavior."
values that are essential for healthcare workers Ans:
tactfulness, discretion, sensitivity, altruism, respect for pt
autonomy, and respect for human dignity
altruism Ans: "A concern for the welfare and well-being of
others."
professional behaviors that exemplify altruism Ans:
Understanding others' cultures, beliefs and perspectives;
, 2
Advocating for patients; Taking risk on behalf of patients and
colleagues; Mentoring other professionals
How do healthcare workers show that they value pt autonomy?
Ans: Allow pts to participate in planning their care; Honor the
right of pts and their families to make decisions about health
care; Provide information so pts can make informed choices
How to healthcare workers show that they value human
dignity? Ans: provide culturally sensitive care; protect the pts
privacy; preserve the confidentiality of pt information; design
© 2026 Assignment
care to individual pt needs
Guru01 - Stuvia
3 communication modes Ans: verbal, nonverbal, and written
Expert
When communicating (verbally) in healthcare you should
always do these things: Ans: Always use a polite tone. A
pleasant tone puts people at ease; Always use proper English.
Anything else sounds unprofessional; Speak respectfully to
colleagues and patients; Avoid using an overly technical
vocabulary
Why can humor be effective when talking with a pt? Ans: Mild
and respectful humor can be an effective means of minimizing
status differences between a patient and caregiver.
What are some examples of non-language sounds? Ans: Sighs,
sobs, laughs, grunts, and so on.
What are the 4 basic components of an assertive approach?
Ans: 1. Having empathy; 2. Describing feelings or the
situation; 3. Clarifying one's expectations; 4. Anticipating
consequences
ROP Test 2 Questions and Answers
(100% Correct Answers) Already
Graded A+
Name 10 personal attributes for successful healthcare
professionals. Ans: enthusiasm, optimism, self-esteem,
© 2026 Assignment
honesty, patience, cooperation, responsibility, organization,
flexibility, sociability
Guru01 - Stuvia
What are 6 professional qualities/skills that benefit all
Expert
healthcare workers? Ans: dedication to public service, being
motivated by job fulfillment, trustworthiness, competence,
good time management, (initiative, problem solving, and
critical thinking)
What are some other behaviors that exemplify competence?
Ans: learn, change, admit mistakes, accept criticism
value Ans: "A belief about the worth or importance of
something that acts as a standard to guide ones behavior."
values that are essential for healthcare workers Ans:
tactfulness, discretion, sensitivity, altruism, respect for pt
autonomy, and respect for human dignity
altruism Ans: "A concern for the welfare and well-being of
others."
professional behaviors that exemplify altruism Ans:
Understanding others' cultures, beliefs and perspectives;
, 2
Advocating for patients; Taking risk on behalf of patients and
colleagues; Mentoring other professionals
How do healthcare workers show that they value pt autonomy?
Ans: Allow pts to participate in planning their care; Honor the
right of pts and their families to make decisions about health
care; Provide information so pts can make informed choices
How to healthcare workers show that they value human
dignity? Ans: provide culturally sensitive care; protect the pts
privacy; preserve the confidentiality of pt information; design
© 2026 Assignment
care to individual pt needs
Guru01 - Stuvia
3 communication modes Ans: verbal, nonverbal, and written
Expert
When communicating (verbally) in healthcare you should
always do these things: Ans: Always use a polite tone. A
pleasant tone puts people at ease; Always use proper English.
Anything else sounds unprofessional; Speak respectfully to
colleagues and patients; Avoid using an overly technical
vocabulary
Why can humor be effective when talking with a pt? Ans: Mild
and respectful humor can be an effective means of minimizing
status differences between a patient and caregiver.
What are some examples of non-language sounds? Ans: Sighs,
sobs, laughs, grunts, and so on.
What are the 4 basic components of an assertive approach?
Ans: 1. Having empathy; 2. Describing feelings or the
situation; 3. Clarifying one's expectations; 4. Anticipating
consequences
