Chapter 4 Communications and
Documentations Exam Questions and
Answers Graded A+
base station - Correct answer-Any radio hardware containing a transmitter and
receiver that is located in a fixed place.
cellular telephone - Correct answer-A low-power portable radio that communicates
through an interconnected series of repeater stations called cells.
channel - Correct answer-An assigned frequency or frequencies that are used to
carry voice and/or data communications.
chief complaint - Correct answer-The reason a patient called for help; also, the
patient's response to questions such as 'What's wrong?' or 'What happened?'
chief concern - Correct answer-The condition requiring the most urgent
intervention as determined by the provider's assessment of the patient; it is not
always the same as the chief complaint.
closed-ended questions - Correct answer-Questions that can be answered in short
or single-word responses.
, communication - Correct answer-The transmission of information to another
person—verbally or through body language.
cultural imposition - Correct answer-When one person imposes his or her beliefs,
values, and practices on another because he or she believes his or her ideals are
superior.
dedicated line - Correct answer-A special telephone line that is used for specific
point-to-point communications; also known as a hotline.
documentation - Correct answer-The recorded portion of the EMT's patient
interaction, either written or electronic. This becomes part of the patient's
permanent medical record.
duplex - Correct answer-The ability to transmit and receive simultaneously.
emotional intelligence - Correct answer-The ability to understand and manage
one's own emotions and properly respond to the emotions of others.
ethnocentrism - Correct answer-When a person considers his or her own cultural
values as more important when interacting with people of a different culture.
Federal Communications Commission (FCC) - Correct answer-The federal agency
that has jurisdiction over interstate and international telephone and telegraph
services and satellite communications, all of which may involve EMS activity.
Documentations Exam Questions and
Answers Graded A+
base station - Correct answer-Any radio hardware containing a transmitter and
receiver that is located in a fixed place.
cellular telephone - Correct answer-A low-power portable radio that communicates
through an interconnected series of repeater stations called cells.
channel - Correct answer-An assigned frequency or frequencies that are used to
carry voice and/or data communications.
chief complaint - Correct answer-The reason a patient called for help; also, the
patient's response to questions such as 'What's wrong?' or 'What happened?'
chief concern - Correct answer-The condition requiring the most urgent
intervention as determined by the provider's assessment of the patient; it is not
always the same as the chief complaint.
closed-ended questions - Correct answer-Questions that can be answered in short
or single-word responses.
, communication - Correct answer-The transmission of information to another
person—verbally or through body language.
cultural imposition - Correct answer-When one person imposes his or her beliefs,
values, and practices on another because he or she believes his or her ideals are
superior.
dedicated line - Correct answer-A special telephone line that is used for specific
point-to-point communications; also known as a hotline.
documentation - Correct answer-The recorded portion of the EMT's patient
interaction, either written or electronic. This becomes part of the patient's
permanent medical record.
duplex - Correct answer-The ability to transmit and receive simultaneously.
emotional intelligence - Correct answer-The ability to understand and manage
one's own emotions and properly respond to the emotions of others.
ethnocentrism - Correct answer-When a person considers his or her own cultural
values as more important when interacting with people of a different culture.
Federal Communications Commission (FCC) - Correct answer-The federal agency
that has jurisdiction over interstate and international telephone and telegraph
services and satellite communications, all of which may involve EMS activity.
