RETAIL MANAGEMENT EXAM 3
QUESTIONS & UPDATED PASSED
COMPLETE ANSWERS
Which of the following is NOT an advantage of an operations blueprint? - Correct
Answer ✔✔ the operations blueprint determines space needs
A tool which lists all of the operating functions to be performed, their characteristics, and
their timing is an __________ - Correct Answer ✔✔ operations blueprint
Supermarkets and full-line discount stores have effectively reduced personnel costs
trough the use of ________ - Correct Answer ✔✔ job standardization and cross training
Based upon an analysis of selected retail tasks that need to be performed in a given
time period, a retailer decided to rely on self-service. This illustrates the effective use of
an __________ - Correct Answer ✔✔ operations blueprint
A common major disadvantage of secondary date is that _____________ - Correct
Answer ✔✔ unsuitable units of measurement
Products that benefit from _____________ are more successful in the direct selling
format - Correct Answer ✔✔ product demonstrations
As a customer at Publix, it is important that Publix lets you know ____________ -
Correct Answer ✔✔ where merchandise is located
As a supplier for Publix, it is important that Publix lets Pepsi Co. know _________ -
Correct Answer ✔✔ inventory turnover rates
Planned shopping centers are characterized by _________________ - Correct Answer
✔✔ central ownership or management and balanced tenancy
The concept stating that the type and number of stores within any planned center
should complement each other as to the quality and variety of their product offerings is
________________ - Correct Answer ✔✔ balanced tenancy
A trading area can be best defined as... - Correct Answer ✔✔ the geographic area
containing the customers f a particular retailer or group of retailers for specific goods
and services
The least flexible element of a retailer's strategy is ________________ - Correct
Answer ✔✔ store location
, Which planned shopping center focuses its merchandise mix on convenience goods? -
Correct Answer ✔✔ neighborhood shopping center
In what type of location does a retailer have no adjacent stores to share or generate
traffic? - Correct Answer ✔✔ isolated store
The most important trading area for a retailer to study is the ___________ - Correct
Answer ✔✔ primary trading area
B/c of the size of their trading area, which of the following store types should be the
lease concerned with a competitor opening 5 miles away? - Correct Answer ✔✔
convenience stores
B/c of the lack of __________, Amazon must ensure that the other elements of the
operations blueprint are performing as effectively as possible - Correct Answer ✔✔
visible contact employee actions
The information needs of retail managers are collected, organized, and store on a
continuous basis in ___________ - Correct Answer ✔✔ a retail information system
Which of these locations forms is unplanned as a unit? - Correct Answer ✔✔ central
business district
A store with the largest trading area in a shopping center is a ______________ -
Correct Answer ✔✔ destination store
Which location type os generally characterized by no competition, good road visibility,
and easy parking? - Correct Answer ✔✔ isolated store
A major disadvantage to an isolates store location is that _________________ - Correct
Answer ✔✔ costs such as outside lighting and security cannot be shared
Limits are placed on a retailer's merchandise lines in a planned shopping center to help
promote _________________ - Correct Answer ✔✔ balanced tenancy
The trading area with the highest average purchase by a customer is the
______________ - Correct Answer ✔✔ primary trading area
A clear description of a trading area allows a retailer to determine ________________ -
Correct Answer ✔✔ the focus of promotion activities
How are firms currently collecting data about you? - Correct Answer ✔✔ Retail
Information System (RIS)
How is the data being used? - Correct Answer ✔✔ - loyalty program management
QUESTIONS & UPDATED PASSED
COMPLETE ANSWERS
Which of the following is NOT an advantage of an operations blueprint? - Correct
Answer ✔✔ the operations blueprint determines space needs
A tool which lists all of the operating functions to be performed, their characteristics, and
their timing is an __________ - Correct Answer ✔✔ operations blueprint
Supermarkets and full-line discount stores have effectively reduced personnel costs
trough the use of ________ - Correct Answer ✔✔ job standardization and cross training
Based upon an analysis of selected retail tasks that need to be performed in a given
time period, a retailer decided to rely on self-service. This illustrates the effective use of
an __________ - Correct Answer ✔✔ operations blueprint
A common major disadvantage of secondary date is that _____________ - Correct
Answer ✔✔ unsuitable units of measurement
Products that benefit from _____________ are more successful in the direct selling
format - Correct Answer ✔✔ product demonstrations
As a customer at Publix, it is important that Publix lets you know ____________ -
Correct Answer ✔✔ where merchandise is located
As a supplier for Publix, it is important that Publix lets Pepsi Co. know _________ -
Correct Answer ✔✔ inventory turnover rates
Planned shopping centers are characterized by _________________ - Correct Answer
✔✔ central ownership or management and balanced tenancy
The concept stating that the type and number of stores within any planned center
should complement each other as to the quality and variety of their product offerings is
________________ - Correct Answer ✔✔ balanced tenancy
A trading area can be best defined as... - Correct Answer ✔✔ the geographic area
containing the customers f a particular retailer or group of retailers for specific goods
and services
The least flexible element of a retailer's strategy is ________________ - Correct
Answer ✔✔ store location
, Which planned shopping center focuses its merchandise mix on convenience goods? -
Correct Answer ✔✔ neighborhood shopping center
In what type of location does a retailer have no adjacent stores to share or generate
traffic? - Correct Answer ✔✔ isolated store
The most important trading area for a retailer to study is the ___________ - Correct
Answer ✔✔ primary trading area
B/c of the size of their trading area, which of the following store types should be the
lease concerned with a competitor opening 5 miles away? - Correct Answer ✔✔
convenience stores
B/c of the lack of __________, Amazon must ensure that the other elements of the
operations blueprint are performing as effectively as possible - Correct Answer ✔✔
visible contact employee actions
The information needs of retail managers are collected, organized, and store on a
continuous basis in ___________ - Correct Answer ✔✔ a retail information system
Which of these locations forms is unplanned as a unit? - Correct Answer ✔✔ central
business district
A store with the largest trading area in a shopping center is a ______________ -
Correct Answer ✔✔ destination store
Which location type os generally characterized by no competition, good road visibility,
and easy parking? - Correct Answer ✔✔ isolated store
A major disadvantage to an isolates store location is that _________________ - Correct
Answer ✔✔ costs such as outside lighting and security cannot be shared
Limits are placed on a retailer's merchandise lines in a planned shopping center to help
promote _________________ - Correct Answer ✔✔ balanced tenancy
The trading area with the highest average purchase by a customer is the
______________ - Correct Answer ✔✔ primary trading area
A clear description of a trading area allows a retailer to determine ________________ -
Correct Answer ✔✔ the focus of promotion activities
How are firms currently collecting data about you? - Correct Answer ✔✔ Retail
Information System (RIS)
How is the data being used? - Correct Answer ✔✔ - loyalty program management
